At a Glance
- Tasks: Lead your section, create memorable guest experiences, and connect the floor with the kitchen.
- Company: Join Llama Inn at The Hoxton, a vibrant part of East London's scene.
- Benefits: Enjoy 20 days holiday, health cash plan, retail perks, and excellent discounts.
- Why this job: Be part of a fun, supportive team that values individuality and growth.
- Qualifications: 2+ years experience in a busy restaurant; positivity and teamwork are key.
- Other info: Opportunities for progression and extra time off to volunteer.
The predicted salary is between 30000 - 42000 £ per year.
Company Description
The Hoxton Shoreditch are looking for a Head Waiter with experience who wants to have fun, develop, progress, and be part of our Llama Inn Restaurant.
The Hoxton, Shoreditch – our first hotel – found its home in a former car park, and just like the neighbourhood, has evolved over the years into a fixture of the East London scene. Shoreditch has become one of the most happening areas of London, and we’re bang in the middle of it, with 210 bedrooms, the Apartment, and two in-house restaurants – Hoxton Grill and Llama Inn.
Llama Inn: A freewheeling, modern approach to Peruvian cooking, with an exciting menu of ceviche, small plates, sharing dishes, natural wine and standout cocktails at our rooftop Peruvian restaurant in Shoreditch.
Job Description
What you’ll do…
- Lead your section by example, putting a memorable guest and team experience at the centre of what you do and inspiring others around you to do as you do.
- Bring your own flavour to our guests’ table, making sure that from the moment they arrive to when they leave, they’re having a great time.
- Play a key part in connecting the floor with the kitchen, handling any requests and questions, be they from our guests or the team.
- Know your products and systems inside out.
Qualifications
What we’re looking for…
- 2+ years previous experience in a busy restaurant or bar.
- You’re all about having a positive impact on the people you interact with, leaving them with a memorable experience.
- You’re looking for a place where you can be you; no clones in suits here.
- You’re not precious. We leave our egos at the door and help get stuff done.
- You’re up for doing things differently and trying (almost) everything once.
- If we got stuck in a lift together we’d have a good time and share a few laughs.
- You want to be part of a team that works hard, supports each other and has fun along the way.
Additional Information
What’s in it for you…
- 20 days holiday (plus bank holidays), pension and life insurance.
- A health cash plan to claim money back and get access to lots of ways to support your physical & mental wellbeing.
- Treat yourself once in a while with lots of retail & hospitality perks through our partners.
- Goes without saying, but we’ll feed you during your shift.
- Excellent discounts across the Ennismore family for you and your nearest and dearest (even if you decide to leave us!).
- Lots of opportunity to progress and switch it up as part of a global family of brands.
- Training to get you settled into your role, learning academies to broaden your skillset and development that helps you think, make and thrive at work.
- Extra time off to volunteer with one of our partner charities.
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Head Waiter - Llama Inn employer: Fairmont Hotels & Resorts
Contact Detail:
Fairmont Hotels & Resorts Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head Waiter - Llama Inn
✨Tip Number 1
Familiarize yourself with the unique offerings of Llama Inn, especially their Peruvian cuisine and cocktail menu. This knowledge will not only impress during your interview but also show your genuine interest in the restaurant's concept.
✨Tip Number 2
Highlight your experience in busy restaurant environments by sharing specific examples of how you've successfully managed high-pressure situations. This will demonstrate your ability to thrive in a fast-paced setting like Llama Inn.
✨Tip Number 3
Showcase your team spirit and leadership skills by discussing times when you inspired or supported your colleagues. The Hoxton values a fun and collaborative atmosphere, so make sure to convey your enthusiasm for teamwork.
✨Tip Number 4
Prepare to discuss how you can contribute to creating memorable guest experiences. Think of creative ideas or personal anecdotes that reflect your passion for hospitality and your commitment to leaving a positive impact on guests.
We think you need these skills to ace Head Waiter - Llama Inn
Some tips for your application 🫡
Understand the Company Culture: Before applying, take some time to understand the vibe of Llama Inn and The Hoxton. They value individuality and a fun atmosphere, so reflect that in your application.
Highlight Relevant Experience: Make sure to emphasize your previous experience in busy restaurants or bars. Share specific examples of how you've created memorable experiences for guests.
Show Your Personality: The Hoxton is looking for someone who can be themselves. Use your application to showcase your personality and how you can bring your own flavor to the team.
Tailor Your CV and Cover Letter: Customize your CV and cover letter to align with the job description. Mention your teamwork skills and willingness to support others, as these are key qualities they are looking for.
How to prepare for a job interview at Fairmont Hotels & Resorts
✨Show Your Personality
The Hoxton values individuality, so don't be afraid to let your personality shine through during the interview. Share your experiences and how you bring your own flavor to guest interactions.
✨Demonstrate Team Spirit
Emphasize your ability to work as part of a team. Discuss past experiences where you supported your colleagues and contributed to a positive work environment, as this is crucial for the role.
✨Know the Menu
Familiarize yourself with Llama Inn's menu and the concept of Peruvian cuisine. Being able to discuss specific dishes and your favorites will show your genuine interest in the restaurant and its offerings.
✨Prepare for Scenario Questions
Expect questions about handling difficult situations or guest requests. Prepare examples from your previous experience that highlight your problem-solving skills and ability to maintain a memorable guest experience.