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For Companies At a Glance
- Tasks: Call lapsed customers to win new business and provide excellent customer service.
- Company: Join a dynamic team focused on customer engagement and growth.
- Benefits: Enjoy flexible hours and the chance to develop your sales skills.
- Why this job: Great opportunity to connect with people and make an impact in sales.
- Qualifications: No prior experience needed, just a passion for helping customers.
- Other info: Perfect for high school and college students looking for part-time work.
The predicted salary is between 24000 - 36000 £ per year.
Within this role you will be calling through lapsed customers on their database to convert and win new business
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Dealing with customers or queries
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Sending quotes
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Follow up on leads
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Provide a high level of customer service
Telesales Assistant employer: Noble Recruiting
Contact Detail:
Noble Recruiting Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Telesales Assistant
✨Tip Number 1
Fokussiere dich darauf, deine Kommunikationsfähigkeiten zu verbessern. Da du mit lapsed customers telefonierst, ist es wichtig, dass du klar und überzeugend sprichst, um sie zurückzugewinnen.
✨Tip Number 2
Mach dich mit den häufigsten Fragen und Einwänden von Kunden vertraut. So kannst du schnell und kompetent auf ihre Anliegen reagieren und das Vertrauen der Kunden gewinnen.
✨Tip Number 3
Übe aktives Zuhören. Zeige deinen Kunden, dass du ihre Bedürfnisse verstehst, indem du auf ihre Aussagen eingehst und passende Lösungen anbietest.
✨Tip Number 4
Nutze CRM-Tools effektiv, um Leads und Follow-ups zu verwalten. Eine gute Organisation hilft dir, den Überblick zu behalten und die Nachverfolgung effizienter zu gestalten.
We think you need these skills to ace Telesales Assistant
Some tips for your application 🫡
Highlight Relevant Experience: Make sure to emphasize any previous experience in telesales or customer service. Mention specific examples where you successfully converted leads or handled customer queries.
Showcase Communication Skills: Since the role involves calling customers, it's important to demonstrate your strong communication skills. Use clear and concise language in your application and provide examples of how you've effectively communicated with clients in the past.
Detail Your Follow-Up Strategies: Discuss your approach to following up on leads. Provide examples of how you've successfully managed follow-ups in previous roles, as this is a key part of the job.
Express Your Customer Service Philosophy: Articulate your understanding of high-level customer service. Share your philosophy on customer satisfaction and how you ensure a positive experience for clients.
How to prepare for a job interview at Noble Recruiting
✨Know the Product Inside Out
Make sure you understand the products or services you'll be discussing with customers. This knowledge will help you answer questions confidently and provide accurate quotes.
✨Practice Your Communication Skills
Since this role involves calling lapsed customers, practice your phone etiquette and active listening skills. Being able to engage in a friendly conversation can make a big difference in converting leads.
✨Prepare for Common Customer Queries
Anticipate the types of questions or concerns that lapsed customers might have. Prepare thoughtful responses to show that you care about their needs and are ready to assist.
✨Showcase Your Customer Service Experience
Be ready to share examples from your past experiences where you provided excellent customer service. Highlighting these moments can demonstrate your ability to handle queries effectively.
