Head of Compliance Compliance Origin Housing Head Office, London Hybrid Remote

Origin – Great homes, positive people and strong communities

An inspiring past and a bright future

A home is the essential foundation for a good quality of life, so what we do every day really matters to the wellbeing of our communities. Here at Origin, we trace our roots back 100 years, building and managing high quality homes as well as providing support services and housing for those who are most vulnerable in London and Hertfordshire. We work to provide safe, decent affordable homes and support for individuals and communities.

Focused on our residents, our driving ambition is to provide services that make people’s lives easier, and homes and communities they can be proud to live in. We are ‘not for profit’ and reinvest all our surpluses back into our varied and vibrant neighbourhoods.

The role – Head of Compliance (12 month fixed term contract)

We are seeking a dynamic Head of Compliance to lead our landlord compliance and Mechanical and Electrical (M&E) delivery for the next year. Your role will be crucial in maintaining our high standards of service to residents while facilitating our integration with our new parent group, Places for People. You will lead and manage landlord compliance and M&E delivery ensuring continuous high-quality service to our residents.

Reporting directly to the Director of Asset and Compliance, you’ll lead Origin’s Compliance function at a senior level being an integral part of the Senior Leadership team and contributing to achieving our corporate goals and shaping our future.

What you’ll do

You will:

• Lead and manage a professional compliance team to deliver customer-focused landlord compliance and M&E services.
• Ensure staff contribute positively, sharing skills and mentoring to meet targets and KPIs.
• Deliver compliance inspection, servicing, and remediation services to meet legal and regulatory requirements.
• Oversee data assurance activities to maintain and improve property and compliance data quality.
• Foster a culture of accurate data management, ensuring compliance with data systems.
• Provide strategic direction for procurement and contract delivery, ensuring legal and best practice standards.
• Manage a capital and revenue budget exceeding £9 million.
• Collaborate with Health and Safety and Assets teams to meet fire and building safety obligations.

What you’ll need

We’re looking for someone who has:

• Excellent communication and relationship-building skills, both verbal and written.
• Strategic thinking with the ability to make evidence-based, data-informed decisions.
• Ability to manage complex information while maintaining a focus on the broader picture.
• Strong under-pressure performance, meeting deadlines and key performance indicators.
• Innovation, creativity, and openness to new ways of thinking and working.
• Strong technical knowledge of M&E services and compliance, with effective procurement and supplier management.
• Proficiency in data quality, analysis, and compliance management tools.
• Experience in managing team and departmental budgets, with relevant qualifications and knowledge of contract management and property maintenance compliance.
• NEBOSH National and General Construction/equivalent.
• A significant level of knowledge of contract management and delivery of contracts relating to servicing, maintenance and capital replacements.
• An excellent understanding of the drivers for customer satisfaction in managing and delivering contracts.
• Knowledge of all relevant legislative, regulatory and compliance areas relating to property maintenance.

Our Values

Our core values are at the heart of how we work:

• Take the lead
• Create energy
• Build trust
• Be generous
• Stay grounded
• Remember the little things

We’re committed to the wellbeing of our people and in creating an environment that promotes diversity, equity, inclusion and belonging.

Our benefits to you

• Origin’s ways of working make it easier for you to balance work and home life. You will benefit from flexible working which offers you the opportunity to work from where you are most effective, with the technology and equipment you need, as well as access to flexible space for collaborative working.
• A generous 25-day holiday allowance plus bank holidays, that increases with time, with the opportunity to buy and sell leave.
• Competitive salary of £91,285pa.
• 2 additional ‘giving something back’ volunteer days.
• A pension scheme with contributions up to 8% of your salary.
• Family leave, compassionate leave and enhanced maternity pay.
• Simply Health cash plan providing money back when you spend on health appointments including physiotherapy, dental and opticians.
• Interest free loans to help spread the cost of a season ticket or another big purchase.
• Annual staff conference, team away days and annual team meal allowance.
• Access to Perk Box for fantastic savings on everyday purchases and much more.
• Free employee assistance programme.
• Opportunities to join staff network groups.
• Refer a friend bonus.

We’re also committed to ensuring that our people have access to an excellent range of learning and development opportunities including our induction programme, course sponsorship, leadership development, mentoring and talent schemes along with professional membership if it’s a requirement to your role.

Tell us your story

We are looking forward to learning about you. Please help us get to know you by sending your latest CV and covering letter detailing how your skills and experience meet the job description for Head of Compliance outlined above.

Closing date for applications: 16 December 2024

Please note that suitable candidates will be invited to interview throughout the application window and therefore the vacancy may close at short notice. However, all candidates will be advised of the outcome of their application and therefore interested candidates are encouraged to apply at their earliest convenience.