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- Tasks: Handle customer inquiries via phone and email, ensuring satisfaction.
- Company: Join a dynamic team focused on excellent customer service.
- Benefits: Gain valuable experience in administration with a supportive environment.
- Why this job: Perfect for those eager to learn and grow in a customer-focused role.
- Qualifications: Strong communication skills and a positive attitude are essential.
- Other info: Ideal for high school and college students looking for flexible work.
The predicted salary is between 28800 - 42000 £ per year.
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Deal professionally, promptly and courteously with customer enquiries over the telephone and email
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Follow-up on customer enquiries and ensure all issues resolved to the customers satisfaction
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Handle administration issues using company systems
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Respond via email and telephone to international customer service teams to help with the resolution of customer enquiries
Are you looking for a role within administration? Do you have a great attitude and the willingness to learn? Do you have strong oral and communication skills? If so this role could be perfect for you!! APPLY NOW!!!
Operations Administrator employer: Sheridan Ward Recruitment
Contact Detail:
Sheridan Ward Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations Administrator
✨Tip Number 1
Familiarize yourself with common customer service scenarios and how to handle them effectively. This will help you respond confidently to customer inquiries and demonstrate your problem-solving skills during the interview.
✨Tip Number 2
Practice your communication skills by engaging in conversations with friends or family. Focus on being clear and concise, as strong oral communication is key for this role.
✨Tip Number 3
Research our company’s values and mission. Understanding what we stand for will allow you to align your answers with our culture during the interview process.
✨Tip Number 4
Prepare questions to ask us about the role and the team. This shows your genuine interest in the position and helps you assess if it’s the right fit for you.
We think you need these skills to ace Operations Administrator
Some tips for your application 🫡
Understand the Role: Make sure to thoroughly read the job description for the Operations Administrator position. Understand the key responsibilities, such as handling customer enquiries and administration issues, to tailor your application accordingly.
Highlight Communication Skills: Since strong oral and communication skills are essential for this role, emphasize your experience in customer service or any relevant roles where you successfully communicated with clients or teams.
Show Your Attitude: The company is looking for candidates with a great attitude and willingness to learn. In your cover letter, share examples of how you've demonstrated these qualities in previous positions or experiences.
Proofread Your Application: Before submitting your application, carefully proofread your CV and cover letter. Ensure there are no spelling or grammatical errors, as professionalism is key in this role.
How to prepare for a job interview at Sheridan Ward Recruitment
✨Show Your Communication Skills
Since the role requires strong oral and communication skills, practice articulating your thoughts clearly. Be prepared to demonstrate how you handle customer inquiries and resolve issues effectively.
✨Demonstrate Professionalism
In your responses, maintain a professional tone that reflects how you would interact with customers. This includes being courteous and prompt in your replies, both during the interview and in any follow-up communications.
✨Highlight Your Problem-Solving Abilities
Be ready to discuss specific examples of how you've resolved customer issues in the past. This will show your potential employer that you can handle administration issues efficiently using company systems.
✨Express Your Willingness to Learn
Since the job description emphasizes a willingness to learn, share instances where you've taken the initiative to learn new skills or improve your knowledge. This attitude is crucial for success in an administrative role.
