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For Companies At a Glance
- Tasks: Lead client relationships and ensure project success in various sectors.
- Company: Join a global consultancy known for IT and business process outsourcing.
- Benefits: Enjoy hybrid work, competitive salary, and performance incentives.
- Why this job: Be part of exciting projects and develop your career in a supportive environment.
- Qualifications: Experience in IT services and strong client management skills required.
- Other info: Diversity is valued; we welcome applicants from all backgrounds.
The predicted salary is between 43200 - 72000 £ per year.
Client Delivery Director (Manufacturing, Logistics, Utilities and Energy)
We are currently working on behalf of our trusted client who is looking for a Client Delivery Director (Manufacturing, Logistics, Utilities and Energy). Our client is an international consultancy which provides IT consulting and business process outsourcing services for industries including banking, health care, manufacturing, media, and entertainment!
What You Can Expect
- Location – London (Hybrid, 1-2 days per week in London office)
- Work type – Permanent
Main Responsibilities as a Client Delivery Director (Manufacturing, Logistics, Utilities and Energy)
- Drive client satisfaction by building strong relationships, ensuring projects are delivered on time and within budget.
- Develop and implement IPA sales strategies for assigned accounts, collaborating with industry vertical sales teams.
- Manage the entire sales process, from identifying and qualifying opportunities to closing deals with a focus on client needs and value creation.
- Contribute to the IPA practice by sharing knowledge, leading communities of practice and mentoring team members.
- Motivate and develop a high performing team, providing guidance and support for their growth.
- Take responsibility for revenue, margin, pipeline, total contract value and customer satisfaction for assigned accounts.
- Work with teams across the consultancy to create targeted pitches and solutions.
- Respond to RFPs and RFIs, engage with strategic partners and participate in industry events.
Experience, Skills, and Qualifications
- Demonstrated success in delivering IT Services within at least one of the following sectors either directly or via a consultancy: Manufacturing, Logistics, Energy or Utilities.
- Experience working within an IT consultancy is essential.
- Experience in coaching and leading account teams is essential.
- Strong client delivery experience is essential.
- Exceptional client management experience with a track record of maintaining strong client relationships.
- A proactive and hands-on approach, willing to go the extra mile to achieve success.
- Experience selling and delivering Automation and AI services is preferred.
- Willing to travel approximately 40% annually to client sites if requested.
What’s In It For You?
- Amazing company to work for!
- Competitive salary with performance-based incentives.
- Opportunity for career defining progression.
- Global leading business with an opportunity to work on a series of interesting projects.
For further information on this Client Delivery Director (Manufacturing, Logistics, Utilities and Energy) role apply below
We are an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
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Contact Detail:
Addition Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Client Delivery Director (Manufacturing, Logistics, Utilities and Energy
✨Tip Number 1
Familiarise yourself with the latest trends and technologies in the manufacturing, logistics, utilities, and energy sectors. This knowledge will not only help you during interviews but also demonstrate your commitment to staying ahead in the industry.
✨Tip Number 2
Network with professionals in the IT consultancy space, especially those who have experience in client delivery roles. Attend industry events or webinars to connect with potential colleagues and learn about their experiences.
✨Tip Number 3
Prepare to discuss specific examples of how you've successfully managed client relationships and delivered projects on time and within budget. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Tip Number 4
Showcase your leadership skills by discussing any experience you have in mentoring or developing teams. Highlight how you’ve motivated team members to achieve high performance, as this is crucial for the Client Delivery Director role.
We think you need these skills to ace Client Delivery Director (Manufacturing, Logistics, Utilities and Energy
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in IT services, particularly within manufacturing, logistics, utilities, or energy sectors. Use specific examples to demonstrate your success in client delivery and relationship management.
Craft a Compelling Cover Letter: Write a cover letter that showcases your understanding of the role and the company. Emphasise your experience in leading account teams and your proactive approach to client satisfaction. Mention any relevant projects or achievements that align with the job description.
Highlight Key Skills: In your application, clearly outline your skills in sales strategy development, project management, and team leadership. Use bullet points for clarity and ensure you relate these skills back to the responsibilities mentioned in the job description.
Showcase Industry Knowledge: Demonstrate your knowledge of the consultancy industry and the specific sectors mentioned. Reference any relevant trends or challenges in manufacturing, logistics, utilities, or energy that you are familiar with, and how you can address them in the role.
How to prepare for a job interview at Addition
✨Research the Company and Industry
Before your interview, take some time to understand the consultancy's role in the manufacturing, logistics, utilities, and energy sectors. Familiarise yourself with their recent projects and achievements, as this will help you demonstrate your genuine interest and knowledge during the conversation.
✨Showcase Your Client Management Skills
As a Client Delivery Director, strong client management experience is crucial. Prepare specific examples of how you've built and maintained relationships with clients, ensuring satisfaction and successful project delivery. Highlight any metrics or outcomes that showcase your success in these areas.
✨Demonstrate Leadership and Team Development
Be ready to discuss your experience in coaching and leading teams. Share examples of how you've motivated team members and contributed to their professional growth. This will show your potential employer that you can build a high-performing team aligned with their goals.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities and decision-making skills. Think of scenarios where you've had to manage tight deadlines, budget constraints, or client expectations. Practising your responses will help you articulate your thought process clearly during the interview.
