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- Tasks: Lead operations and ensure top-notch delivery as the company scales up.
- Company: Join a fast-growing SME in Epsom with a dynamic growth strategy.
- Benefits: Enjoy a hybrid work model with 3 days in-office and competitive salary.
- Why this job: Be a key player in operational excellence and change management in a thriving environment.
- Qualifications: Experience in strategy, operations, and change management is essential.
- Other info: Immediate start required; only candidates with a 1-month notice or less will be considered.
The predicted salary is between 43200 - 72000 £ per year.
Epsom-based SME with high growth strategy requires a Head of Operations on a 12 month fixed term salaried contract (not day rate) basis to centralise their Operations and ensure best-in-class Operational Delivery as they rapidly scale up.
You will be a senior leader in both Operational Excellence and Change Management. You will have worked in both mature/recognisable organisations as well as fast-paced start-ups/SMEs previously. This blended experience is vital to allow you to know ‘what good Operations looks like’ as well having successfully navigated Operational growing-pains for scaling SMEs in the past.
To be considered for this position you will have comprehensive experience in:
- Strategy & operations.
- Operational excellence.
- Operational delivery.
- Lean six sigma.
- Continuous improvement.
- Change management – IT, People, Business & Operations.
- Business and IT transformation.
- New ways of working.
- Enterprise software transformation.
- Customer journeys.
- Management consulting – it is desirable that you will have experience in Strategy & Operations and/or Change & Transformation management consulting.
This is an urgent requirement and the successful individual will need to start by the end of March 2025 . Given this timeframe we are therefore only able to consider individuals with a 1 month notice period or less . Ideally you will have immediate availability to start ASAP.
This opportunity has a hybrid working pattern where you will spend 3 days per week in the office and the rest from home.
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Head of Operations employer: Urban Connect
Contact Detail:
Urban Connect Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head of Operations
✨Tip Number 1
Make sure to highlight your experience in both mature organizations and fast-paced SMEs during any networking opportunities. This blended experience is crucial for the Head of Operations role, so be ready to discuss specific examples that showcase your operational excellence and change management skills.
✨Tip Number 2
Connect with current or former employees of the company on LinkedIn. They can provide valuable insights into the company culture and operational challenges, which will help you tailor your approach and demonstrate your understanding of their needs during interviews.
✨Tip Number 3
Stay updated on the latest trends in operational excellence and change management. Being knowledgeable about new methodologies and technologies will not only prepare you for discussions but also show your commitment to continuous improvement, a key aspect of the role.
✨Tip Number 4
Prepare to discuss your experience with Lean Six Sigma and enterprise software transformation in detail. Be ready to share specific projects where you've successfully implemented these strategies, as this will demonstrate your capability to drive operational delivery and efficiency.
We think you need these skills to ace Head of Operations
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in operations, change management, and operational excellence. Use specific examples from both mature organizations and fast-paced SMEs to demonstrate your blended experience.
Craft a Compelling Cover Letter: In your cover letter, emphasize your understanding of what good operations look like and how you've successfully navigated operational challenges in the past. Mention your familiarity with lean six sigma and continuous improvement methodologies.
Showcase Relevant Achievements: Include quantifiable achievements related to strategy and operations in your application. Highlight any successful transformations or improvements you've led, particularly in customer journeys or enterprise software.
Express Availability Clearly: Since this position requires immediate availability, clearly state your notice period in your application. If you can start ASAP, make that known to strengthen your candidacy.
How to prepare for a job interview at Urban Connect
✨Showcase Your Blended Experience
Make sure to highlight your experience in both mature organizations and fast-paced SMEs. Discuss specific examples where you've successfully navigated operational challenges and implemented best practices.
✨Demonstrate Operational Excellence
Prepare to discuss your understanding of operational excellence and how you've applied Lean Six Sigma principles in previous roles. Be ready to share measurable outcomes from your initiatives.
✨Emphasize Change Management Skills
Since change management is crucial for this role, come prepared with examples of how you've led change initiatives. Focus on IT, people, and business transformations that you've managed successfully.
✨Understand the Company’s Growth Strategy
Research the company's growth strategy and be ready to discuss how your skills can contribute to their operational delivery as they scale. Show enthusiasm for their vision and how you can help achieve it.
