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- Tasks: Support Afghan families in their relocation and resettlement journey in the UK.
- Company: Join a new organisation dedicated to helping those who supported the UK mission in Afghanistan.
- Benefits: Enjoy a hybrid work model with flexible office attendance in London.
- Why this job: Make a real impact while working in a fast-paced, rewarding environment.
- Qualifications: Experience in casework, strong communication skills, and proficiency in Microsoft Office 365 required.
- Other info: Candidates must be local to Whitehall and prepared for sensitive discussions.
The predicted salary is between 36000 - 60000 £ per year.
Contract Length: until 31/03/2026
Location: Hybrid – Whitehall (Inner London)
- Induction onsite (London) potentially for 10 days, then hybrid. Candidate must be local to London.
- Office attendance 1-3 days per week, minimum, on site, as required for business needs.
- No travel expenses – Candidates need to be local to Whitehall.
IR35: In scope
The Defence Afghan Relocation and Resettlement (DARR) Directorate is a new organisation set up to manage the process for supporting eligible Afghans who supported the UK mission in Afghanistan over the past 20 years to come to the UK, and once here to be assisted to begin their new lives with their families. It is important and rewarding work, supporting one of Defence’s highest priorities and reports directly into the Permanent Secretary.
Top 3 Evaluation Criteria:
- Caseworker experience
- Microsoft Office 365 competent
Minimum Requirement:
- Experience analysing complex information from multiple sources, with keen eye for attention to detail.
- Experience in using government policy to make decisions.
- Experience of working to strict policies and procedures.
- Ability to clearly articulate and justify decisions based on policy.
- Experienced in working to tight deadlines in high pace and sensitive operational environment.
- Delivering at pace – daily targets for cases.
- Previous Casework Experience.
- Experience of problem solving.
- Stakeholder Management.
- Excellent verbal and written communication skills.
- Good knowledge of Data Protection.
- Experience of working to tight deadlines.
- Demonstrate excellent communication and written skills, understanding of English, especially written.
- Competent with Microsoft Office 365 (Outlook, Word, PP, Excel, Teams etc.).
- Exposure to graphic/disturbing material and stories. Requirement to discuss up front with candidates to ensure they are resilient and ok with this.
- Ideally need candidates who are in similar roles.
- Understands Data Protection.
- Empathy.
- Need to be able to stick to policy. To make decisions based on policy, not on emotion.
- Ideally need candidates who are in similar roles.
Desirable:
- Home Office/Police/Immigration background
- Experience dealing with complex cases.
Caseworker employer: LinkedIn
Contact Detail:
LinkedIn Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Caseworker
✨Tip Number 1
Familiarise yourself with the specific policies and procedures related to casework in the context of Afghan relocation. Understanding these will help you articulate your decision-making process during interviews.
✨Tip Number 2
Highlight any previous experience you have in similar roles, especially those involving complex case management or working under strict policies. This will demonstrate your capability to handle the responsibilities of the Caseworker position.
✨Tip Number 3
Prepare to discuss your experience with Microsoft Office 365, particularly how you've used it to manage cases or communicate effectively. Being able to showcase your technical skills can set you apart from other candidates.
✨Tip Number 4
Be ready to demonstrate your resilience and ability to handle sensitive information. Think of examples where you've successfully navigated challenging situations, as this is crucial for the role.
We think you need these skills to ace Caseworker
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your caseworker experience and relevant skills. Focus on your ability to analyse complex information, adhere to strict policies, and manage stakeholders effectively.
Craft a Strong Cover Letter: In your cover letter, clearly articulate your understanding of the role and how your previous experiences align with the job requirements. Emphasise your communication skills and your ability to work under pressure.
Showcase Relevant Experience: When detailing your work history, include specific examples of how you've used government policy to make decisions and how you've handled sensitive cases. This will demonstrate your capability in a high-paced environment.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A well-written application reflects your attention to detail, which is crucial for this role.
How to prepare for a job interview at LinkedIn
✨Showcase Your Caseworker Experience
Make sure to highlight your previous caseworker experience during the interview. Be prepared to discuss specific cases you've handled, the challenges you faced, and how you resolved them. This will demonstrate your capability to manage complex situations effectively.
✨Demonstrate Your Microsoft Office Skills
Since proficiency in Microsoft Office 365 is a requirement, be ready to discuss how you've used these tools in your previous roles. You might even want to mention any specific projects where you utilised Excel for data analysis or PowerPoint for presentations.
✨Understand and Articulate Policy Decisions
Familiarise yourself with relevant government policies that pertain to the role. During the interview, be prepared to explain how you would apply these policies to make informed decisions, showcasing your ability to stick to policy rather than personal emotions.
✨Exhibit Strong Communication Skills
Given the importance of communication in this role, practice articulating your thoughts clearly and concisely. Prepare examples that demonstrate your verbal and written communication skills, especially in high-pressure situations, as this will be crucial for stakeholder management.
