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- Tasks: Lead and manage Quality Management initiatives, ensuring compliance and continuous improvement.
- Company: IQVIA is a global leader in healthcare data science, driving innovation in patient care.
- Benefits: Enjoy opportunities for professional development, mentorship, and a culture of continuous improvement.
- Why this job: Join a mission-driven team making a real impact in healthcare and patient outcomes.
- Qualifications: Strong knowledge of GCP, ISO standards, and experience in quality management systems required.
- Other info: Applicants must have the legal right to work in the country they are applying to.
The predicted salary is between 48000 - 72000 £ per year.
Join us on our exciting journey!
IQVIA is The Human Data Science Company, focused on using data and science to help healthcare clients find better solutions for their patients. Formed through the merger of IMS Health and Quintiles, IQVIA offers a broad range of solutions that harness advances in healthcare information, technology, analytics, and human ingenuity to drive healthcare forward.
Job Responsibilities – Director, Quality Assurance:
- Serve as the primary point of contact within Quality and Compliance for triage, evaluation, and routing of all Quality topics pertinent to the supported portfolio.
- Manage and support routine Quality meetings at all levels of the portfolio, including QA meetings, Joint Operating meetings, Operational Management Meetings, Executive Oversight Committees, and Steering Committees.
- Provide routine QA metric reporting from the IQVIA Quality Management system, including Quality Issues, Corrective and Preventative Actions, Audits, Inspections, Investigations, and Serious Breaches.
- Support Quality Issues, Investigations, Serious Breaches (Major & Critical issues), escalations, audits, and inspections impacting the assigned client portfolio.
- Offer Quality consultation and guidance to IQVIA portfolio teams during routine activities and communicate outcomes and directives from client Quality meetings to IQVIA portfolio operational management.
- Assist in risk identification and mitigation activities related to portfolio operations and activities, and support portfolio and team Quality initiatives and improvement activities.
- Lead team improvement initiatives and support team leadership in furthering the service, while recognizing, exemplifying, and adhering to IQVIA’s values.
- Lead, develop, grow, and manage the Quality Management team, ensuring an effective management structure is in place.
- Ensure that IQVIA QMS procedures are updated to comply with changes in laws, standards, and regulations to accommodate process improvements and business needs.
- Serve as the RWS expert on Quality-related matters and provide periodic reports on defined key quality indicators to business operations and upper management.
- In conjunction with the Finance department, prepare the QM department PMA & AIP to ensure effective cost controls.
- Maintain a current knowledge base through internal and/or external training and participate in professional development through journal articles and by presenting at and attending conferences and professional meetings.
- Provide input and support to operational teams on issue resolution and process improvement and offer input into Global Quality & Compliance Leadership for strategic direction.
- Meet with clients and potential clients when necessary and undertake other related duties as assigned.
- Ensure compliance with all applicable regulatory requirements and standards, develop, and implement regulatory compliance strategies and policies, and monitor changes in regulatory requirements.
- Conduct internal audits to ensure adherence to regulatory standards, consult with internal regulatory experts, and represent the organization during inspections and audits.
- Provide training and guidance to staff on regulatory compliance matters, foster a culture of continuous improvement and professional development within the team, and identify and address training needs to enhance team skills and performance.
- Mentor and coach team members to support their career growth and development, facilitate team-building activities, and conduct regular performance reviews with constructive feedback.
- Develop and implement risk management strategies to identify, assess, and mitigate potential risks, and monitor and evaluate risk factors that could impact the quality and compliance of the portfolio.
- Perform risk assessments, create contingency plans, and work with cross-functional teams to incorporate risk management practices into all areas of the portfolio.
- Develop and implement continuous improvement strategies to enhance quality and efficiency, monitor and analyze quality performance metrics, and lead continuous improvement projects and initiatives.
- Encourage a culture of innovation and continuous improvement within the team and provide training and support to staff on continuous improvement methodologies and tools.
Our Ideal Candidate Will Have:
- Strong knowledge of Good Clinical Practice (GCP) guidelines.
- Familiarity with ISO standards, particularly ISO 9001 (Quality Management Systems) and ISO 13485 (Medical Devices).
- Experience with regulatory compliance and quality management systems (QMS).
- Proficiency in risk management and continuous improvement methodologies.
- Excellent leadership and team management skills.
- Strong analytical and problem-solving abilities.
- Effective communication and interpersonal skills.
Applicants must have the legal right to work in the country they are applying to. Please submit your CV in English!
We know that meaningful results require not only the right approach but also the right people . Regardless of your role, we invite you to reimagine healthcare with us. You will have the opportunity to play an important part in helping our clients drive healthcare forward.
Whatever your career goals, we are here to ensure you get there!
We invite you to join IQVIA.
IQVIA is a leading global provider of clinical research services, commercial insights, and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at
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Director, Quality Management employer: IQVIA Argentina
Contact Detail:
IQVIA Argentina Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Director, Quality Management
✨Tip Number 1
Familiarize yourself with Good Clinical Practice (GCP) guidelines and ISO standards, especially ISO 9001 and ISO 13485. This knowledge will not only help you understand the requirements of the role but also demonstrate your commitment to quality management.
✨Tip Number 2
Network with professionals in the healthcare and quality management sectors. Attend relevant conferences or webinars to connect with industry leaders and gain insights into current trends and challenges in quality assurance.
✨Tip Number 3
Showcase your leadership skills by discussing past experiences where you successfully led teams or projects. Highlight your ability to mentor and develop team members, as this is crucial for the Director role.
✨Tip Number 4
Prepare to discuss specific examples of how you've implemented risk management strategies and continuous improvement initiatives in previous roles. This will illustrate your proactive approach to quality management and compliance.
We think you need these skills to ace Director, Quality Management
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in Quality Management, regulatory compliance, and team leadership. Use specific examples that demonstrate your knowledge of Good Clinical Practice (GCP) guidelines and ISO standards.
Craft a Compelling Cover Letter: In your cover letter, express your passion for healthcare and data science. Discuss how your skills align with the responsibilities outlined in the job description, particularly in risk management and continuous improvement methodologies.
Highlight Leadership Experience: Emphasize your leadership and team management skills. Provide examples of how you have successfully led teams, managed quality initiatives, and fostered a culture of continuous improvement in previous roles.
Showcase Communication Skills: Effective communication is key for this role. Include instances where you effectively communicated complex quality issues to stakeholders or led training sessions on regulatory compliance matters.
How to prepare for a job interview at IQVIA Argentina
✨Understand Quality Management Systems
Make sure you have a solid grasp of Good Clinical Practice (GCP) guidelines and ISO standards, especially ISO 9001 and ISO 13485. Be prepared to discuss how these frameworks influence quality management in healthcare.
✨Showcase Leadership Skills
As a Director, you'll need to demonstrate strong leadership and team management abilities. Prepare examples of how you've successfully led teams, managed conflicts, and fostered a culture of continuous improvement in previous roles.
✨Prepare for Regulatory Compliance Questions
Expect questions about regulatory compliance and how you've navigated complex compliance issues in the past. Be ready to share specific experiences where you ensured adherence to regulations and improved processes.
✨Highlight Analytical and Problem-Solving Skills
Be prepared to discuss your analytical skills and how you've used them to solve quality-related problems. Think of specific instances where your problem-solving abilities led to significant improvements in quality or compliance.
