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For Companies At a Glance
- Tasks: Lead and mentor the design team, ensuring user-centred designs across all platforms.
- Company: Thredd is a next-gen payments partner, certified by major financial institutions.
- Benefits: Enjoy a dynamic work environment with opportunities for growth and innovation.
- Why this job: Join a forward-thinking company that values creativity and user experience in FinTech.
- Qualifications: Experience in payments/FinTech and proven leadership in design roles required.
- Other info: Full-time position based in London, ideal for those passionate about product design.
The predicted salary is between 43200 - 72000 £ per year.
Job Description
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Thredd is the trusted next-gen payments partner for innovators looking to modernise their payments offering. Certified by Mastercard, Visa and Diners & Discover, we process billions of debit, prepaid and credit transactions annually, supporting consumer and corporation FinTechs, digital banks and embedded finance providers across the globe. Our unique offering is our client-centric approach, combining hands-on support with modern, reliable and scalable technology.
Our assured solution accelerates the development and delivery of consumer and corporate payments components embedded within digital banks, as well as for expense management, B2B payments, crypto, lending, credit, Buy Now Pay Later, FX, remittance, and open banking innovators.
About The Head Of Product Design
We are looking for a hands-on Head of Product Design to manage and mentor the design team, playing a key part in leading and contributing to the UX/UI experience for our platform products. You will be ensuring the design standards are aligned with industry best practices, user journeys and brand guidelines.
The Head of Product Design will define the strategy for our products, establish the principles and guidelines to ensure consistency in design language, style and functionality.
What you will be doing as a Head of Product Design
- Ensuring high-quality, user-centred designs are delivered across all touchpoints, from ideation to implementation.
- Partnering with sales and customer success teams to gather feedback and ensure that the product platform remains customer-centric
Data & Reporting
- Championing the voice of the user, leveraging research, data, and insights to inform design decisions and improve user satisfaction. (Indirectly linked to data-driven decision-making in design).
- Measuring and improving design impact, acting as the advocate and spokesperson for the user and design perspective in the product development process.
- Defining the design goals and direction for the product or product portfolio by understanding user needs, market opportunities, business objectives, and technical constraints.
- Ensuring the design system is maintained in Figma to enable rapid iteration and consistency across the design platform.
- Implementing and refining design workflows, tools, and standards to enhance team efficiency and consistency.
Planning & Prioritisation
- Driving alignment on product design priorities and delivery timelines with senior stakeholders and executives.
- Overseeing design workflow, assign tasks, review deliverables, and provide feedback and guidance to the team.
Strategic Impact
- Define the design goals and direction for the product portfolio by understanding user needs, market opportunities, business objectives, and technical constraints.
- Lead and mentor the design team, including setting design standards, processes, and tools, and driving alignment with organizational goals.
- Communicate design decisions and goals effectively to the broader organization, ensuring alignment across teams and stakeholders.
What you will bring to the Head of Product Design position
- Experience working in payments/FinTech
- Proven experience of leading and mentoring design teams in a hands-on leadership role
- Expertise in cross-functional collaboration including Product Managers, Engineers, stakeholders and users to align design vision with product roadmap and company strategy
- Strong background in defining design goals and direction for products
- Proficiency in managing design systems in Figma
- Familiar with a wide range of design tools such as Figma, Sketch, Adobe Creative Suite and front-end development concepts
- Proven track record of implementing and refining design work-flows, tools and standards to enhance team efficiency, consistency and performance
- Demonstrated ability to partner with Sales and Customer Success teams
Seniority level
- Seniority levelDirector
Employment type
- Employment typeFull-time
Job function
- Job functionProduct Management
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Contact Detail:
Global Processing Services Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head of Product Design
✨Tip Number 1
Familiarise yourself with the latest trends in FinTech and payments. Understanding the current landscape will help you speak confidently about how your design vision aligns with industry needs during interviews.
✨Tip Number 2
Showcase your experience with design systems, particularly in Figma. Be prepared to discuss specific projects where you've implemented or refined design workflows, as this is crucial for the role.
✨Tip Number 3
Network with professionals in the FinTech space, especially those involved in product design. Engaging with others can provide insights into the company culture at Thredd and may even lead to referrals.
✨Tip Number 4
Prepare to discuss your approach to cross-functional collaboration. Highlight examples of how you've worked with Product Managers and Engineers to align design goals with business objectives, as this is key for the Head of Product Design role.
We think you need these skills to ace Head of Product Design
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in product design, particularly in the payments or FinTech sector. Emphasise your leadership skills and any experience mentoring design teams.
Craft a Compelling Cover Letter: In your cover letter, express your passion for user-centred design and how your background aligns with Thredd's mission. Mention specific projects where you've successfully implemented design strategies that improved user satisfaction.
Showcase Your Design Portfolio: Include a link to your design portfolio that demonstrates your expertise in UX/UI design. Highlight projects that showcase your ability to lead design teams and collaborate with cross-functional partners.
Highlight Relevant Skills: Clearly list your proficiency in design tools like Figma, Sketch, and Adobe Creative Suite. Also, mention your experience with design systems and workflows, as these are crucial for the Head of Product Design role.
How to prepare for a job interview at Global Processing Services
✨Showcase Your Design Leadership
As a Head of Product Design, it's crucial to demonstrate your leadership skills. Be prepared to discuss your experience in mentoring design teams and how you've successfully led projects from ideation to implementation.
✨Understand the FinTech Landscape
Familiarise yourself with the latest trends and challenges in the FinTech industry. Highlight your experience in payments and how it relates to user-centred design, as this will show your understanding of the market and its needs.
✨Emphasise Cross-Functional Collaboration
Prepare examples of how you've worked with Product Managers, Engineers, and other stakeholders to align design vision with product strategy. This role requires strong collaboration skills, so be ready to discuss how you foster teamwork.
✨Demonstrate Your Design Process
Be ready to walk through your design process, including how you gather user feedback and leverage data to inform your decisions. Discuss your experience with design systems, particularly in Figma, to showcase your technical proficiency.
