At a Glance
- Tasks: Welcome residents and visitors, manage calls, and handle admin tasks.
- Company: Join Barchester Healthcare, a caring community focused on making everyone feel at home.
- Benefits: Enjoy a friendly work environment with opportunities to connect and grow.
- Why this job: Make a real difference in people's lives while developing your communication skills.
- Qualifications: No formal qualifications needed, just a caring attitude and good communication skills.
- Other info: Be the first smile people see when they enter our care home!
The predicted salary is between 24000 - 36000 £ per year.
As a Bank Receptionist at a Barchester care home, you’ll provide the warm welcome that helps to make sure every resident and visitor feels at home with us. As the first point of contact for almost everyone who comes to the home, you’ll have a vitally important part to play in creating a positive and friendly environment. The role of Receptionist with us is very varied. You can expect to answer phone calls, greet visitors, manage the reception area and show prospective residents and their families around. We might also need you to carry out some administrative tasks, like typing, photocopying and filing.
You’ll need to be professional, caring, courteous and well organised to join us as a Receptionist. You’ll take a real interest in our residents and go out of your way to make every visitor feel at home. No formal qualifications are required but you will need a good telephone manner and strong communication skills.
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Receptionist - Bank - Care Home employer: Barchester Limited
Contact Detail:
Barchester Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Receptionist - Bank - Care Home
✨Tip Number 1
Make sure to showcase your interpersonal skills during the interview. As a Receptionist, you'll be the first point of contact, so demonstrating your ability to create a warm and welcoming atmosphere is crucial.
✨Tip Number 2
Familiarize yourself with common administrative tasks that might be required in the role, such as typing and filing. Being able to discuss your experience or willingness to learn these tasks can set you apart from other candidates.
✨Tip Number 3
Prepare examples of how you've handled difficult situations or provided excellent customer service in the past. This will help demonstrate your problem-solving skills and your commitment to making visitors feel at home.
✨Tip Number 4
Research Barchester Healthcare and their values. Understanding their mission and how they care for residents will allow you to align your answers with their expectations during the interview.
We think you need these skills to ace Receptionist - Bank - Care Home
Some tips for your application 🫡
Understand the Role: Take some time to fully understand the responsibilities of a Bank Receptionist at Barchester. Highlight your ability to create a welcoming environment and your skills in managing a reception area.
Showcase Communication Skills: Since strong communication is key for this role, make sure to emphasize your telephone manner and interpersonal skills in your CV and cover letter. Provide examples of how you've successfully interacted with visitors or clients in the past.
Highlight Organizational Abilities: Mention any experience you have with administrative tasks such as typing, photocopying, and filing. Show that you are well-organized and can handle multiple tasks efficiently.
Personal Touch: In your application, convey your caring nature and genuine interest in making residents and visitors feel at home. Share any relevant experiences that demonstrate your empathy and commitment to customer service.
How to prepare for a job interview at Barchester Limited
✨Show Your Warmth
As a Bank Receptionist, your ability to create a welcoming atmosphere is crucial. Practice greeting people with a smile and a friendly tone, as this will be key in making residents and visitors feel at home.
✨Demonstrate Strong Communication Skills
Since you'll be the first point of contact, it's important to showcase your communication skills. Be prepared to discuss how you handle phone calls and interact with visitors, emphasizing your courteous and professional demeanor.
✨Highlight Your Organizational Skills
The role involves various administrative tasks. Be ready to talk about your experience with managing multiple tasks efficiently, such as typing, photocopying, and filing, to show that you can keep the reception area running smoothly.
✨Express Genuine Interest in Residents
Make it clear that you care about the residents and their families. Share examples of how you've gone out of your way to help others in previous roles, as this aligns with the caring nature of the position.