General Manager

General Manager

Gloucester Full-Time 36000 - 60000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead hotel operations, inspire your team, and ensure guest satisfaction.
  • Company: Join LGH Hotels Management, a leader in the UK hospitality industry with 42 hotels.
  • Benefits: Enjoy employee discounts, wellness support, free meals, and more!
  • Why this job: Shape the future of hospitality while working in a dynamic, people-focused environment.
  • Qualifications: Proven leadership experience in hotel management and strong financial skills required.
  • Other info: Be part of a friendly team dedicated to delivering exceptional guest experiences.

The predicted salary is between 36000 - 60000 £ per year.

LGH

The Opportunity

Your Mission: As our Hotel General Manager, you will be the captain of our ship, steering us towards excellence in every aspect of hotel operations. From guest services to housekeeping, food and beverage to maintenance, you will ensure that every guest leaves with a smile and a story to tell.

What You’ll Do

  1. Lead with Passion: Inspire and motivate a team of dedicated professionals to deliver top-notch service.
  2. Innovate: Develop and implement creative strategies to enhance guest satisfaction and drive profitability.
  3. Oversee Operations: Manage daily operations with an eye for detail and a commitment to excellence.
  4. Cultivate Talent: Recruit, train, and nurture a team that shares your vision for outstanding hospitality.
  5. Ensure Compliance: Maintain the highest standards of health, safety, and regulatory requirements.
  6. Drive Success: Monitor financial performance, prepare budgets, and generate insightful reports.
  7. Foster Community: Create a positive and collaborative work environment where everyone thrives.

Benefits

  • Our enviable employee discounts on bedroom rates across the LGH hotel portfolio.
  • Access to the IHG employee room benefit programme across their global portfolio. (T&Cs apply).
  • Shopping discounts – ranging from groceries, fashion, travel, utilities, days out, and even holidays.
  • Eye care
  • Free legal & money advice
  • Counseling sessions
  • Hospital & death benefit plans
  • Cycle to work scheme
  • Wellbeing tips and support fitness videos
  • Recipe ideas
  • Advice on keeping active and healthy living
  • Wellbeing podcasts and tv
  • Breathing exercises
  • 24/7 advice and support line
  • Team reward & recognition
  • Free meals on duty
  • Free parking

Ideal Candidate

  • Proven experience as a Hotel General Manager or in a similar leadership role.
  • A deep understanding of hotel management best practices and a knack for data-driven decision-making.
  • Exceptional leadership, communication, and interpersonal skills.
  • Strong financial acumen and the ability to manage budgets and business strategies.
  • A problem-solving mindset and outstanding organizational abilities.

Hotel

At LGH Hotels Management, it starts and ends with people, it’s at the heart of what we do. You’ll be partnering with our friendly and committed team of specialist hoteliers, who not only understand the industry, but have strong operational and commercial experience. We are here to deliver solutions, with fully flexible and tailored services to support our hotel teams who in turn will provide exceptional experiences for their guests.

About Us

Looking for an exciting career in the hospitality industry? Look no further than LGH Hotels Management! With a growing portfolio of 42 hotels throughout the UK, including globally recognised brands such as Crowne Plaza, Holiday Inn, and Best Western, all located in prime locations, we are the premier destination for those seeking a fulfilling career in hospitality. Join our dynamic team and be a part of shaping the future of the UK hospitality industry.

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General Manager employer: LGH Hotels Management Ltd

At LGH Hotels Management, we pride ourselves on being an exceptional employer, offering a vibrant work culture that fosters collaboration and innovation. Our commitment to employee growth is evident through comprehensive training programs and career advancement opportunities, ensuring that our team members thrive in their roles. With enviable benefits such as generous discounts, wellness support, and a positive work environment, joining us as a Hotel General Manager means becoming part of a dedicated family that values excellence and guest satisfaction.
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Contact Detail:

LGH Hotels Management Ltd Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land General Manager

Tip Number 1

Show your passion for hospitality! When you network or attend industry events, share your enthusiasm for creating exceptional guest experiences. This will help you connect with like-minded professionals and showcase your commitment to the role.

Tip Number 2

Research LGH Hotels Management thoroughly. Understand their values, mission, and the specific hotels in their portfolio. Tailoring your conversations and insights to align with their goals can set you apart from other candidates.

Tip Number 3

Highlight your leadership style in discussions. Be prepared to share examples of how you've inspired teams in the past, especially in challenging situations. This will demonstrate your ability to cultivate talent and drive success.

Tip Number 4

Stay updated on industry trends and best practices in hotel management. Being knowledgeable about current challenges and innovations will allow you to engage in meaningful conversations and show that you're ready to innovate at LGH.

We think you need these skills to ace General Manager

Leadership Skills
Communication Skills
Interpersonal Skills
Financial Acumen
Budget Management
Data-Driven Decision Making
Problem-Solving Skills
Organizational Abilities
Guest Service Excellence
Team Building
Operational Management
Compliance Knowledge
Creativity in Strategy Development
Motivational Skills

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights your experience as a Hotel General Manager or in similar leadership roles. Emphasize your understanding of hotel management best practices and any data-driven decision-making you've done.

Craft a Compelling Cover Letter: In your cover letter, express your passion for hospitality and how you inspire and motivate teams. Mention specific strategies you've implemented in the past to enhance guest satisfaction and drive profitability.

Showcase Leadership Skills: Provide examples of your exceptional leadership, communication, and interpersonal skills. Highlight instances where you've successfully recruited, trained, and nurtured a team in a hospitality setting.

Demonstrate Financial Acumen: Include details about your experience with budget management and financial performance monitoring. Discuss how you've used financial insights to drive business strategies and improve operations.

How to prepare for a job interview at LGH Hotels Management Ltd

Show Your Passion for Hospitality

As a General Manager, your enthusiasm for the hospitality industry should shine through. Share personal stories that highlight your commitment to guest satisfaction and how you've inspired your teams in the past.

Demonstrate Financial Acumen

Be prepared to discuss your experience with budgeting and financial performance. Bring examples of how you've successfully managed costs while enhancing guest experiences, showcasing your data-driven decision-making skills.

Highlight Leadership Skills

Discuss your approach to leading and nurturing a team. Provide specific examples of how you've cultivated talent and created a positive work environment, emphasizing your communication and interpersonal skills.

Prepare for Operational Scenarios

Anticipate questions about daily operations and problem-solving. Think of scenarios where you had to make quick decisions or implement innovative strategies to improve service or efficiency, and be ready to share those experiences.

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