At a Glance
- Tasks: Manage contracts, oversee maintenance, and provide technical support in a dynamic engineering environment.
- Company: Join a leading firm in offshore, ports, shipping, and oil and gas industries with global expansion plans.
- Benefits: Enjoy a permanent role with opportunities for growth and development in a supportive team.
- Why this job: Be part of impactful projects, enhance your skills, and contribute to safety and quality in engineering.
- Qualifications: Previous experience in a similar role and a strong technical background in cranes is essential.
- Other info: This is an office-based role with a focus on client management and service excellence.
The predicted salary is between 36000 - 60000 £ per year.
Our client works in the offshore, ports and shipping and oil and gas industry and is looking for a Contract Support Engineer to work within their Project Engineering team.As part of the Contract Support Engineer position, you will oversee continental contracts which provide support, technical assistance, maintenance schedules, organising repairs, rectifying payment issues, crewing problems and asset assurance.The company support the oil and gas industry and after winning new contracts globally, they are looking to expand massively over the next 12 months.A new permanent opportunity has arisen for a Contract Support Engineer to work within their Project Engineering team.This role will be office-based and you will be tasked with managing a cranes and lifting client contract, ensuring all aspects of this contract are delivered from a quality, timescale, health and safety and maintenance point of view.Other duties and responsibilities will include;Act as the Clients representative in ensuring any wider departments deliver as per contractual commitments.Minimise any maintenance backlog and ensure that any Safety Critical Maintenance backlog is immediately identified to the Client and internally to the responsible person, where applicable in business line.Provide first line technical support and coordinate any client requirements including breakdowns.Responsible for the delivery of the Contracted Services to the Client including Safety, Quality, Core Personnel and equipment provision, Maintenance and Project DeliveryDeliver all aspects of client account, including but not limited to: mobilisations, demobilisations, aged debt, equipment requirements, sales enquiries, client meetings, planning & coordination, technical supportResponsible for delivering plans in place to support client Integrated Asset Planning and support capability.Manage the maintenance, crewing and of offshore assets.To be successful for this position you will have previous experience in a similar role and a good technical knowledge of cranes. Communicating clear standards for performance is key. You will have a proven track record of client management and have a high emphasis on customer service.You may have come from a hands-on, Project Engineer or an Account Management background, acting as a client representative/account manager is a key part of this role. Holding a mechanical engineering, electrical engineering or lifting qualification is preferred.If this position is of interest, apply now for a confidential conversation about your next career move!
Contact Detail:
LinkedIn Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Contract Engineer
✨Tip Number 1
Familiarise yourself with the specific requirements of the oil and gas industry, especially in relation to cranes and lifting operations. Understanding the technical aspects and safety standards will help you stand out during interviews.
✨Tip Number 2
Network with professionals in the offshore and shipping sectors. Attend industry events or join relevant online forums to connect with potential colleagues and learn more about the company culture at StudySmarter.
✨Tip Number 3
Prepare to discuss your previous experience in client management and how you've successfully handled similar roles. Be ready to provide examples of how you've ensured quality and safety in past projects.
✨Tip Number 4
Research the latest trends and technologies in crane operations and maintenance. Showing that you're up-to-date with industry advancements can demonstrate your commitment and expertise to potential employers.
We think you need these skills to ace Contract Engineer
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Contract Support Engineer. Familiarise yourself with the offshore, ports and shipping, and oil and gas industries to tailor your application accordingly.
Highlight Relevant Experience: In your CV and cover letter, emphasise any previous experience in contract management, client representation, or technical support roles. Be specific about your achievements and how they relate to the requirements of the position.
Showcase Technical Knowledge: Since the role requires a good technical knowledge of cranes, include any relevant qualifications or hands-on experience you have. Mention specific projects where you successfully managed technical aspects related to cranes or lifting operations.
Craft a Strong Cover Letter: Your cover letter should reflect your understanding of the company's needs and how you can meet them. Discuss your approach to client management and customer service, and provide examples of how you've successfully delivered on contractual commitments in the past.
How to prepare for a job interview at LinkedIn
✨Showcase Your Technical Knowledge
Make sure to brush up on your technical knowledge of cranes and lifting equipment. Be prepared to discuss specific examples from your past experience that demonstrate your understanding of maintenance schedules and technical support.
✨Emphasise Client Management Skills
Since client management is a key part of the role, be ready to share instances where you've successfully managed client relationships. Highlight your approach to ensuring customer satisfaction and how you’ve handled any challenges.
✨Demonstrate Problem-Solving Abilities
Prepare to discuss how you've tackled issues such as payment problems or crewing challenges in previous roles. Use the STAR method (Situation, Task, Action, Result) to structure your answers effectively.
✨Understand the Company’s Goals
Research the company’s recent contracts and expansion plans in the oil and gas industry. Showing that you understand their objectives will demonstrate your genuine interest in the role and how you can contribute to their success.