Governance and Assurance Officer

Job Summary

An exciting opportunity has arisen for a divisional governance and assurance officer to work within the Broadgreen site.

Reporting to the Head of Governance, the post holder will have a good understanding & knowledge of governance in a health care setting and will have responsibility for supporting all aspects of governance across their area of responsibility. This will include advice and support regarding incident and complaints management processes and clinical effectiveness.

The post holder will have good analytical skills as well as excellent written and verbal communication skills. Candidates should have skills and experience of key governance and assurance principles. This role also requires individuals with excellent organisational skills and the ability to manage their own workload without supervision within a busy environment.

Main Duties of the Job

1. Promote and facilitate the development of effective governance and assurance.
2. Provide support to key leaders within their area of responsibility in the delivery of their governance objectives.
3. Support local identification of incidents requiring more detailed investigation or review.
4. Support the effective monitoring of the Trust’s Risk, Incident and Complaints process within their area of responsibility.
5. Provide leaders with regular data and reports that support them to take action and implement learning.
6. Implement systems and processes for effective and proactive dissemination of information arising from investigations and reviews to promote the sharing of information and lessons learnt.
7. Act as local point of contact for the Datix system and ensure the administrative requirements of incident, complaint and risk management process are met.
8. Provide support to the Governance Lead in the delivery of key governance objectives.
9. Work alongside colleagues in other key roles within the governance structure to ensure your areas of responsibility look at data and identify learning collaboratively.
10. Establish and maintain close working relationships with the Patient Advice and Complaints Team.
11. Establish and maintain close working relationships with Legal and Risk Managers established within the Trust.
12. Attend local meetings in relation to governance.

About Us

Liverpool University Hospitals NHS Foundation Trust comprises Aintree University Hospital, Broadgreen Hospital & Royal Liverpool University Hospital.

We are part of NHS University Hospitals of Liverpool Group, formed on 1 Nov 2024 from the coming together of LUHFT and Liverpool Women’s NHS Foundation Trust. The Group was born from a shared aim to improve the care we provide our patients.

UHLG is one of the largest employers in the region, with over 16,800 colleagues dedicated to caring for our communities – from birth and beyond.

For the 630,000 people across Merseyside, we are their local NHS. We provide general and emergency hospital care, alongside highly specialised regional services for more than two million people in the North West.

Job Responsibilities

The post holder will work closely with the Divisional Management Teams and specialties, promoting and facilitating the Quality Governance Framework within the Division. Applicants should have a good understanding and knowledge of the Governance agenda across the NHS.

Reporting to the Medicine Divisional Governance Lead Aintree, the post holder will have responsibility for supporting all aspects of governance across the Division, including incident and complaint management, risk, and clinical audit and effectiveness processes.

Person Specification

Qualifications

Essential

• Degree or equivalent

Experience

Essential

• Demonstrable experience of applying key governance and assurance principles
• Demonstrable experience of risk & incident management in a health care setting

Knowledge

Essential

• Basic knowledge of risk management principles

Desirable

• Good understanding of the Governance agenda across the NHS
• Knowledge of Risk, Clinical Audit & Effectiveness, Regulatory Compliance and Incident and Complaints management processes

Skills

Essential

• Excellent written and verbal communication skills
• Ability to carry out incident investigations
• Ability to convert complex sensitive medical information into “layman’s terms”.
• Ability to communicate with staff at all levels of the organisation and with patients.
• Ability to present information utilising basic IT skills
• Ability to interpret data and present in Excel
• Understanding of the Serious Incident Framework and Governance agenda
• Ability to motivate, persuade and negotiate in pressurised and difficult situations.
• Ability to manage own workload without supervision
• Excellent organisational skills

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications.#J-18808-Ljbffr