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- Tasks: Drive sales and enhance customer experiences in luxury skincare.
- Company: La Prairie is a pioneering luxury skincare brand focused on innovation and excellence.
- Benefits: Enjoy competitive salary, generous holidays, product discounts, and a contributory pension scheme.
- Why this job: Join a dynamic team in a creative environment where your career can flourish.
- Qualifications: Experience in beauty therapy is preferred but not essential; passion for skincare is key.
- Other info: Opportunities to host events and engage with clients in flagship stores.
The predicted salary is between 28800 - 48000 £ per year.
LA PRAIRIE - The Luxury skincare house where audacious innovation has cultivated a pioneering approach to beauty. A place where heritage and creativity are infused with the values of care, passion, entrepreneurship and excellence. A place where dedicated and diverse professionals each contribute to an inspiring and unique environment. A place for careers to grow and flourish and where our sustainable foundation nourishes talents and futures. LA PRAIRIE. CREATE A BEAUTIFUL IMPACT.
Location: London, GB, WC1V 6RL
Contract Type: Permanent - full-time
Description: Are you passionate about luxury skincare and exceptional customer experience? We’re hiring! Due to an expansion, La Prairie is looking for dynamic Account Managers for key London flagship stores in early 2025. We would love to hear from candidates who are considering their next move in luxury beauty and would like to be considered for any future Account Manager vacancies.
Our Account Managers have varied roles, with specific responsibility for implementing effective weekly business plans and working towards maximizing the retail performance targets. Successful candidates will have the opportunity to work with our incredible existing clients whilst working towards recruiting new customers to the brand. Depending on the location, you will have the chance to utilize our beauty room to enhance the customer experience but also host on/off counter events.
Main responsibilities:
- To achieve sales by using La Prairie’s selling and training guidelines.
- Set weekly and monthly targets for the team and counter.
- Traffic stop with ‘new’ launches or marketing-focused promotions.
- Listen and identify customer needs.
- Invite every customer to sit down and have a skincare consultation.
- Proactively organize external events to generate business.
- Ensure the counter is fully stocked and that all products are displayed and stored in line with visual merchandising guidelines.
Applicants for this position must be able to demonstrate the following skills and experience:
- NVQ level 3 in Beauty Therapy not essential but desired.
- Experience of providing high-quality skincare treatments to clients.
In return, La Prairie offers:
- A competitive salary and discretionary commission scheme.
- 33 holiday days (including bank holidays).
- Generous product allocation & discount.
- Long Service Awards starting with 3 years’ service.
- A free product to try every time there is a new launch.
- Contributory pension scheme – 5% employer contribution.
- Employee referral bonuses.
- Annual performance reviews so you know your La Prairie career is going in the right direction.
Account Manager, London Area employer: La Prairie Group AG
Contact Detail:
La Prairie Group AG Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Account Manager, London Area
✨Tip Number 1
Familiarise yourself with La Prairie's product range and brand values. Understanding their luxury skincare philosophy will help you connect with the team and demonstrate your passion for the brand during any discussions.
✨Tip Number 2
Network within the beauty industry, especially with professionals who have experience in luxury skincare. Attend relevant events or workshops to meet potential colleagues and learn more about the expectations of an Account Manager role.
✨Tip Number 3
Prepare to discuss your previous sales achievements and how you've successfully met targets in past roles. Be ready to share specific examples that highlight your ability to drive performance and enhance customer experiences.
✨Tip Number 4
Showcase your understanding of customer engagement strategies. Think about how you would invite customers for consultations and organise events, as these are key responsibilities for the Account Manager position at La Prairie.
We think you need these skills to ace Account Manager, London Area
Some tips for your application 🫡
Understand the Brand: Familiarise yourself with La Prairie's values and product offerings. Highlight your passion for luxury skincare in your application to show that you align with their brand ethos.
Tailor Your CV: Ensure your CV reflects relevant experience in luxury retail or skincare. Emphasise any previous roles where you achieved sales targets or provided exceptional customer service.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the brand. Mention specific skills that relate to the responsibilities outlined in the job description, such as event organisation and customer consultation.
Highlight Relevant Skills: In your application, make sure to mention any qualifications or experiences that demonstrate your ability to meet the job requirements, such as NVQ level 3 in Beauty Therapy or experience in high-quality skincare treatments.
How to prepare for a job interview at La Prairie Group AG
✨Show Your Passion for Luxury Skincare
Make sure to express your enthusiasm for luxury skincare during the interview. Share personal experiences with the products and how they have impacted your life, as this will demonstrate your genuine interest in the brand and its values.
✨Prepare for Customer Experience Scenarios
Anticipate questions related to customer service and experience. Be ready to discuss how you would handle various customer interactions, including consultations and events, showcasing your ability to listen and meet customer needs effectively.
✨Highlight Your Sales Achievements
Be prepared to discuss your previous sales experiences and how you achieved targets. Use specific examples to illustrate your success in driving sales and building client relationships, which are crucial for the Account Manager role.
✨Understand La Prairie's Brand Values
Familiarise yourself with La Prairie’s heritage, creativity, and commitment to excellence. Being able to articulate how these values align with your own will show that you are a good cultural fit for the company.
