Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Join our Sales team as a Sales Administrator, handling customer inquiries and supporting sales processes.
- Company: Connexions Group is a rapidly growing, people-focused business in Carlisle.
- Benefits: Enjoy 25 days holiday, birthday off, life insurance, and continuous development opportunities.
- Why this job: Be part of a friendly team, develop your skills, and make a real impact in a tech environment.
- Qualifications: Strong communication skills, organization, professionalism, and a passion for customer service are essential.
- Other info: This is a part-time role with core hours, perfect for balancing work and studies.
The predicted salary is between 18000 - 28000 £ per year.
Sales Administrator Location : Carlisle Department: Sales Contract type: Permanent Hours: 30 Salary: £18,000 – £28,000 dependent on experience We are looking for a sales administrator to join our Sales team. If you are highly organised with a confident telephone manner and can consistently deliver high quality customer service, within a technology-based environment then this may be the ideal position for you. This is a part time office based position with core hours, Mon Fri 09:00 15:00 What’s my mission? Working with our Sales Team, and co-ordinating with our engineers and finance team, no one day will be the same, but some of the main duties include: Liaising with external customer enquiries to establish initial sales requirements. Responding to all customer email enquiries within agreed SLA timescale. Utilising company communication tools to support additional upselling opportunities. Respond to purchase orders, raise invoices with the Accounts Department and log onto the ordering system. Ensure the daily Service board is updated in real time. Ensure any outstanding sales tickets are escalated to the Service Team Building interdepartmental relationships and liaising with our Service Delivery team to ensure that the customer requirements are fulfilled. Who/What will I be working with? You will be joining a fantastic people focused, values led business. Our business is growing rapidly and 2024 will be very busy. There has never been a better time to join us! You will be working with a small and friendly Sales team, working closely with our Account Managers across the group and liaising our service delivery teams within our Carlisle Office. You will be liaising with our customers, predominantly via the phone, but will also be confident with email communication and face to face communication. What do I need? As you will be working within a team environment and speaking to customers daily, then your communication and customer service skills must be very strong. A good work ethic and level of professionalism and a desire to develop your skills will also be required. You will pride yourself in delivering outstanding customer service. In addition, you will need to be: Highly organised and have the ability to work on multiple tasks at once. Happy to work autonomously and you are organised when managing your own workload. Due to the nature of your work, you will be required to attend our Bournemouth office to carry out your tasks. Able to identify when a problem may require escalation. Have excellent time management and priority determination skills Ability to instantaneously build rapport and develop and maintain relationships both with clients and internally with the Telappliant Team. We work hard and we play hard just a few of our Benefits include: 25 days holiday, plus UK Bank Holidays An additional day off to celebrate your birthday. Life insurance. Group Income Protection. EAP 24-hour support to help with all of lifes challenges. Like us, you will have a passion for continuous development and development opportunities will always be available to you. This is a fantastic opportunity to join a growing company who would offer further training and development opportunities to the right individual. Interested? Please apply with your CV and covering letter and we’ll be in touch! REF-218130 JBRP1_UKTJ
Connexions Group | Sales Administrator | carlisle employer: Connexions Group
Contact Detail:
Connexions Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Connexions Group | Sales Administrator | carlisle
✨Tip Number 1
Familiarize yourself with the company's products and services. Understanding what Connexions Group offers will help you engage more effectively with customers and demonstrate your knowledge during the interview.
✨Tip Number 2
Practice your telephone communication skills. Since the role involves a lot of phone interaction, being able to convey information clearly and confidently will set you apart from other candidates.
✨Tip Number 3
Showcase your organizational skills in any interactions you have with the team. Being able to manage multiple tasks efficiently is crucial for this role, so be prepared to discuss how you prioritize your workload.
✨Tip Number 4
Highlight your customer service experience. Be ready to share specific examples of how you've successfully handled customer inquiries or resolved issues in the past, as this will demonstrate your fit for the position.
We think you need these skills to ace Connexions Group | Sales Administrator | carlisle
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in sales administration and customer service. Emphasize your organizational skills and any experience you have in a technology-based environment.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention specific examples of how your skills align with the job requirements, particularly your ability to manage multiple tasks and deliver high-quality customer service.
Showcase Communication Skills: Since strong communication is key for this role, consider including examples in your application that demonstrate your confident telephone manner and ability to build rapport with customers.
Highlight Teamwork Experience: Mention any previous experience working in a team environment, especially if it involved liaising with different departments. This will show that you can effectively collaborate with the Sales Team and Service Delivery teams.
How to prepare for a job interview at Connexions Group
✨Showcase Your Organisational Skills
As a Sales Administrator, being highly organised is crucial. Prepare examples from your past experiences where you successfully managed multiple tasks or projects simultaneously. This will demonstrate your ability to handle the dynamic nature of the role.
✨Demonstrate Strong Communication Abilities
Since you'll be liaising with customers and internal teams, it's important to showcase your communication skills. Practice articulating your thoughts clearly and confidently, both verbally and in writing, as this will be key in your interactions.
✨Prepare for Customer Service Scenarios
Expect questions related to customer service situations. Think of specific instances where you provided outstanding service or resolved a customer's issue effectively. This will highlight your commitment to delivering high-quality customer support.
✨Research the Company Culture
Understanding the company's values and culture can give you an edge. Familiarise yourself with their mission and how they prioritize employee development. This knowledge will help you align your answers with what they value in a team member.
