Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Manage customer relationships and resolve PACS technical support issues via email or phone.
- Company: Join a leading healthcare organization known for innovative medical equipment and software systems.
- Benefits: Enjoy a competitive salary, bonus, and a generous benefits package with training opportunities.
- Why this job: Be part of a respected company that values innovation, customer care, and personal development.
- Qualifications: No specific qualifications mentioned; a passion for tech and customer service is key.
- Other info: Up to 10% of your time can be dedicated to personal development.
The predicted salary is between 45000 - 50000 £ per year.
Following continued growth this market-leading organisation now seeks to recruit a customer focused PACS Technical Support Engineer. In this rewarding role the successful applicant will be responsible for:
-
Managing customer relationships and resolving all PACS technical support issues
-
Providing support via email or phone
-
Working with key healthcare informatics and medical imaging customers
-
Ensuring that customer satisfaction is achieved and maintained, * Leader in healthcare and a well respected medical equipment and medical device software systems provider
-
Impressive portfolio of products and fully integrated medical systems incorporates all aspects of the healthcare informatics sector and includes medical imaging software systems
-
Their success is based upon a commitment to world leading design facilities, outstanding product innovation, excellent customer care and the recruitment and development of talented IT specialists
-
They have a huge training budget and up to 10% of your time can be spent on personal development
-
Basic Salary £45,000 to £50,000
-
10% Bonus
-
Benefits Package
-
Genuine Opportunities for Excellent Training and Career Progression
PACS Technical Support Engineer employer: TRS Consulting Ltd
Contact Detail:
TRS Consulting Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land PACS Technical Support Engineer
✨Tip Number 1
Familiarize yourself with the latest trends and technologies in PACS and medical imaging. This knowledge will not only help you during the interview but also demonstrate your commitment to staying updated in a rapidly evolving field.
✨Tip Number 2
Practice your customer service skills, as this role heavily focuses on managing customer relationships. Think of examples from your past experiences where you successfully resolved technical issues or improved customer satisfaction.
✨Tip Number 3
Network with professionals in the healthcare informatics and medical imaging sectors. Attend relevant webinars or local meetups to connect with potential colleagues and gain insights into the company culture and expectations.
✨Tip Number 4
Prepare to discuss how you would handle specific technical support scenarios. Being able to articulate your problem-solving process will show that you are ready to tackle the challenges of the role head-on.
We think you need these skills to ace PACS Technical Support Engineer
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly read the job description for the PACS Technical Support Engineer position. Understand the key responsibilities and required skills, especially focusing on customer relationship management and technical support.
Tailor Your CV: Customize your CV to highlight relevant experience in healthcare informatics and medical imaging. Emphasize any previous roles where you managed customer relationships or provided technical support.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer service and technical problem-solving. Mention specific examples of how you've successfully resolved technical issues in the past and how you can contribute to customer satisfaction.
Highlight Continuous Learning: Since the company values personal development, mention any relevant training or certifications you have completed. Express your enthusiasm for ongoing learning and how you plan to utilize the training budget effectively.
How to prepare for a job interview at TRS Consulting Ltd
✨Understand PACS and Healthcare Informatics
Make sure you have a solid understanding of PACS (Picture Archiving and Communication System) and its role in healthcare informatics. Be prepared to discuss how you can leverage your knowledge to resolve technical issues and improve customer satisfaction.
✨Showcase Your Customer Service Skills
Since this role is heavily focused on managing customer relationships, be ready to share examples of how you've successfully handled customer support issues in the past. Highlight your communication skills and ability to empathize with clients.
✨Familiarize Yourself with the Company's Products
Research the company's portfolio of products and services. Understanding their medical imaging software systems will help you answer questions more effectively and demonstrate your genuine interest in the role.
✨Emphasize Your Willingness to Learn
With a significant training budget and opportunities for personal development, express your enthusiasm for continuous learning. Discuss any relevant certifications or training you've pursued and how you plan to further your skills in this role.
