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For Companies At a Glance
- Tasks: Join our global Marketing team to create and manage 1:1 customer marketing communications.
- Company: INEOS Automotive is revolutionizing 4X4 development with grit, rigor, and humor.
- Benefits: Enjoy a dynamic work environment with opportunities for growth and collaboration across cultures.
- Why this job: Be part of a team that drives exceptional customer experiences and impacts the automotive industry.
- Qualifications: Experience in email marketing, CRM, and agency coordination is essential; knowledge of SAP Emarsys is a plus.
- Other info: This is an entry-level, full-time position perfect for high school and college students eager to learn.
The predicted salary is between 28800 - 43200 £ per year.
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INEOS Automotive – Built For More
Story so far
Since we started our journey to build a no nonsense 4X4, we\’ve come a long way. We\’ve established INEOS Automotive as a serious contender in 4X4 development and manufacturing. We\’ve partnered with some of the biggest names in the automotive industry. We\’ve made our way from vision to prototype. We\’ve secured a world-class production facility and delivery team. We\’ve delivered Grenadiers to customers all around the world. We\’re building our double cab pick up, the Quartermaster.
People and Culture
Easy never changed anything. Not in manufacturing, science, engineering or energy – and certainly not elite sport. At INEOS we tackle every challenge head-on, and we help extraordinary athletes achieve extraordinary things. When it comes to making positive change, we know nothing gets done without grit, rigour and humour. Our Automotive team consists of around 1500 employees, 10 locations and 44 nationalities, we\’re an international team working together to challenge the ordinary.
If this sounds like you, let\’s talk.
The CX Marketing Specialist will join our global Marketing team and will focus on supporting in the delivery of CX Marketing (CRM) strategy for INEOS Automotive. The role will take responsibility for day-to-day creation and management of our 1:1 customer marketing communication – aimed at delivering an exceptional customer experience. The role will be responsible for managing agencies and developing, implementing and delivering data-driven programmes and campaigns to positively impact the engagement and conversion rates of prospects, leads and customers that ultimately drive purchase and re-purchase across the entire range of the INEOS Automotive product portfolio.
Responsibilities include (but are not limited to):
- Project manage the end-to-end executions of all 1:1 marketing from brief to deployment, across multiple agencies and stakeholders.
- Monitor all communications in line with the CX Marketing measurement framework, tracking KPIs and reporting back to stakeholders within the business.
- Coordinate and manage INEOS Automotive\’s CX Marketing / Digital agency and translation agency to ensure consistent and coherent execution of CX Marketing projects.
- Work closely with the Customer Experience Manager and Digital Marketing Manager to lead in the development of CX Marketing activity that drives engagement and ultimately converts to conquest or loyalty purchases.
- Work closely with the wider Marketing team to ensure consistent brand messaging and representation runs through everything we communicate to customers.
- Collaborate with the wider Marketing team to ensure our communications are aligned to deliver the best results possible, capitalising on opportunities for efficiencies and effectiveness.
- Responsible for ensuring detailed quality in all communications, being a brand guardian.
What we are looking for:
- Email marketing and direct marketing / CRM experience with an understanding of how CRM integrates to meet brand and tactical objectives.
- Up-to-date knowledge with the latest digital marketing, email marketing / CRM and wider marketing trends and commercial best practice.
- Customer-oriented thinker, who uses insight to determine the right approach.
- Agency coordination experience, to successfully complete multiple projects.
- Experience working with multiple markets/regions outside of the UK.
- SAP Emarsys knowledge would be beneficial.
If the role sounds of interest and you want to learn more please apply. Please include a covering letter that supports your application along with any other supporting information.
If your application is successful one of the team will be in touch to arrange an initial conversation!
Seniority level
- Entry level
Employment type
- Full-time
Job function
- Marketing and Sales
- Industries
- IT Services and IT Consulting
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CX Marketing Specialist employer: INEOS Automotive
Contact Detail:
INEOS Automotive Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land CX Marketing Specialist
✨Tip Number 1
Familiarize yourself with the latest trends in email marketing and CRM. Since the role requires up-to-date knowledge, being able to discuss recent developments or successful campaigns during your conversation can set you apart.
✨Tip Number 2
Highlight any experience you have with agency coordination. Be ready to share specific examples of how you've successfully managed multiple projects, as this is a key responsibility for the CX Marketing Specialist.
✨Tip Number 3
Showcase your customer-oriented thinking by preparing insights or case studies that demonstrate how you've used data to drive marketing strategies. This will resonate well with the team's focus on delivering exceptional customer experiences.
✨Tip Number 4
If you have experience working in international markets, be sure to mention it. The role involves collaboration across different regions, so demonstrating your understanding of diverse market dynamics can give you an edge.
We think you need these skills to ace CX Marketing Specialist
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly read the job description for the CX Marketing Specialist position. Understand the key responsibilities and required skills, especially focusing on CRM experience and agency coordination.
Craft a Tailored Cover Letter: Write a cover letter that specifically addresses how your experience aligns with the responsibilities outlined in the job description. Highlight your email marketing and direct marketing experience, as well as any relevant knowledge of SAP Emarsys.
Showcase Your Skills: In your CV, emphasize your customer-oriented thinking and any previous projects where you successfully managed multiple stakeholders or agencies. Use metrics to demonstrate your impact in past roles, particularly in engagement and conversion rates.
Proofread and Submit: Before submitting your application, carefully proofread all documents to ensure there are no errors. Make sure your CV and cover letter are formatted correctly and that all required information is included. Then, submit your application through the StudySmarter website.
How to prepare for a job interview at INEOS Automotive
✨Show Your CRM Expertise
Make sure to highlight your experience with email marketing and CRM strategies. Be prepared to discuss specific campaigns you've managed and how they contributed to customer engagement and conversion rates.
✨Demonstrate Agency Coordination Skills
Since the role involves managing multiple agencies, share examples of how you've successfully coordinated projects in the past. Discuss any challenges you faced and how you overcame them to ensure smooth execution.
✨Stay Updated on Marketing Trends
Familiarize yourself with the latest trends in digital marketing and CRM. During the interview, mention any recent developments you've learned about and how they could be applied to enhance INEOS Automotive's marketing efforts.
✨Emphasize Customer-Centric Thinking
As a CX Marketing Specialist, it's crucial to demonstrate a customer-oriented mindset. Prepare to discuss how you've used customer insights to shape marketing strategies and improve customer experiences in previous roles.
