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- Tasks: Plan unique travel experiences and provide personalized concierge services for clients.
- Company: Champ Travel is a luxury travel agency focused on creating exceptional client experiences.
- Benefits: Enjoy remote work, a positive environment, competitive salary, and an annual company retreat.
- Why this job: Join a dynamic team and redefine luxury living with exciting daily challenges.
- Qualifications: Experience in travel planning, strong communication skills, and a passion for exceptional service required.
- Other info: Fluency in Cantonese or Chinese is essential; cover letter required for application.
The predicted salary is between 36000 - 60000 £ per year.
Luxury Travel Advisor (Travel and Concierge Consult)
*Work from home*
Ability to speak and understand Cantonese or Chinese is required.
Job Highlights
Experience in travel industry is an advantage
Positive encouraging working environment
Annual company overseas retreat
Position: Lifestyle Manager
Are you ready for a career that combines the excitement of travel planning with the finesse of personalized concierge services? Join our team as a Lifestyle Manager and embark on a journey where every day brings new challenges and opportunities to create exceptional experiences for our clients. Enjoy the flexibility of working from home in a positive and encouraging environment surrounded by A-players.
Company Background
Champ Travel is a boutique luxury travel and concierge agency, committed to orchestrating unparalleled experiences for our clients. Founded on the principles of excellence, empathy, and consistency, our company specializes in curating luxury, personalized services, offering exclusive access to the world\’s most prestigious destinations and experiences. At Champ Travel, we take pride in our dedicated concierge team, available 24/7, to deliver seamless and stress-free travel and concierge services. Join our team and be part of an organization that elevates travel to an extraordinary level.
Key Responsibilities:
1. Personalized Travel Experiences:
- Plan and curate unique travel experiences and itineraries for clients.
- Suggest travel options tailored to clients\’ tastes and preferences.
- Develop and maintain strong relationships with clients, anticipating their wishes and proactively offering personalized services.
- Stay informed about the latest industry news and trends to ensure clients receive the best-in-class experiences.
2. Concierge Services:
- Provide high-quality personal customer service, exceeding client expectations.
- Manage ad hoc requests, from making dinner reservations to arranging flowers and personal shopping.
- Coordinate and plan events, ensuring seamless execution of special occasions such as birthday parties.
- Search and identify in-home personnel for clients, including housekeepers, nannies, entertainers, and personal chefs.
3. Client Relations and Satisfaction:
- Process important queries with a polite and friendly demeanor, managing customer expectations effectively.
- Keep track of frequent clients and create a tailored experience based on their personal needs and preferences.
Qualifications:
- Proven experience in travel planning and concierge services.
- Exceptional organizational skills, attention to detail, and ability to adapt to changing priorities.
- Strong interpersonal and communication skills.
- Team-oriented mindset
- Knowledge of industry trends and a passion for delivering unparalleled experiences.
Why Join Us:
- Positive and encouraging work environment
- New and exciting challenges everyday
- Competitive salary
- 100% Remote work
- Annual company retreat
Apply Now:
Ready to redefine luxury living and be a key player in creating unforgettable experiences? Submit your resume and a cover letter outlining your relevant experience. Don\’t miss the chance to be part of a dynamic team shaping the future of lifestyle management!
Note: Applications without a cover letter will not be considered. Share a personal story reflecting one of our core values: \”Get It Done,\” \”Empathy,\” or \”Consistency\” in your cover letter.
Luxury Travel Advisor employer: Champ Travel
Contact Detail:
Champ Travel Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Luxury Travel Advisor
✨Tip Number 1
Make sure to highlight your experience in travel planning and concierge services during the interview. Share specific examples of how you've created personalized experiences for clients, as this will demonstrate your ability to meet their high expectations.
✨Tip Number 2
Since the role requires strong interpersonal skills, practice your communication techniques. Be prepared to discuss how you build and maintain relationships with clients, as well as how you handle challenging situations with empathy and professionalism.
✨Tip Number 3
Stay updated on the latest trends in luxury travel and concierge services. Being knowledgeable about current industry developments will not only impress your interviewers but also show your passion for delivering exceptional experiences.
✨Tip Number 4
Since the position is remote, emphasize your ability to work independently and manage your time effectively. Share strategies you use to stay organized and productive while working from home, which will reassure them of your capability in a remote setting.
We think you need these skills to ace Luxury Travel Advisor
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Luxury Travel Advisor. Familiarize yourself with the key tasks such as personalized travel planning and concierge services to tailor your application accordingly.
Craft a Compelling Cover Letter: Your cover letter is crucial. Highlight your relevant experience in travel planning and concierge services. Make sure to include a personal story that reflects one of Champ Travel's core values: 'Get It Done,' 'Empathy,' or 'Consistency.' This will show your alignment with their company culture.
Showcase Your Language Skills: Since the ability to speak and understand Cantonese or Chinese is required, be sure to emphasize your language skills prominently in your resume and cover letter. This can set you apart from other candidates.
Highlight Relevant Experience: In your resume, focus on any previous experience in the travel industry or customer service roles. Use specific examples to demonstrate your organizational skills, attention to detail, and ability to adapt to changing priorities.
How to prepare for a job interview at Champ Travel
✨Showcase Your Travel Expertise
Be prepared to discuss your previous experiences in travel planning and concierge services. Highlight specific examples where you curated unique travel experiences or exceeded client expectations, as this will demonstrate your capability to thrive in a luxury travel environment.
✨Demonstrate Interpersonal Skills
Since the role requires strong communication and relationship-building skills, practice articulating how you've successfully managed client relationships in the past. Use examples that reflect your ability to anticipate client needs and provide personalized service.
✨Emphasize Adaptability and Organization
The travel industry can be unpredictable, so be ready to share instances where you adapted to changing priorities or handled multiple requests simultaneously. This will show your potential employer that you can maintain high-quality service under pressure.
✨Connect with Company Values
Familiarize yourself with Champ Travel's core values such as 'Get It Done,' 'Empathy,' and 'Consistency.' Prepare a personal story that reflects one of these values to include in your cover letter, as this will resonate well during the interview process.
