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For Companies At a Glance
- Tasks: Provide technical support, maintain hardware, and troubleshoot issues.
- Company: Join a growing company focused on IT service strategy and infrastructure stability.
- Benefits: Enjoy flexible working, retail discounts, career development, pension scheme, and free parking.
- Why this job: Great opportunity for career growth in a supportive environment with a focus on education.
- Qualifications: Basic IT knowledge and problem-solving skills are essential.
- Other info: Perfect for high school and college students looking to kickstart their IT career.
The predicted salary is between 20000 - 30000 £ per year.
IT Technician Based in Leicester Salary of £25,000 plus benefits Flexible working options available ABOUT THE CLIENT: My client is on the lookout for an IT Technician to provide technical support. In this role, you’ll play a critical part in driving forward the IT service strategy, ensuring infrastructure stability, and supporting both educational and administrative activities. With expanding services, this position offers an excellent platform for someone who wants to take the next step in their career. THE BENEFITS: Flexible working options Retail and gym discounts Excellent career development opportunities Pension scheme Free car parking THE IT SUPPORT TECHNICIAN ROLE: You will be responsible for providing device and application support, maintaining common hardware and troubleshooting problems. You will set up and check devices, carrying out any required repairs. Resolve support requests in line with the service SLA and escalate if necessary. Report and track any ongoing issues with external providers. Complete various administrative tasks and ensure documentation is kept up to date. IT SUPPORT TECHNICIAN – ESSENTIAL SKILLS: A good under…
IT Technician employer: Searchability®
Contact Detail:
Searchability® Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Technician
✨Tip Number 1
Familiarize yourself with the specific technologies and tools mentioned in the job description. Highlight your experience with these technologies during the interview to demonstrate your readiness for the role.
✨Tip Number 2
Research the company’s IT service strategy and be prepared to discuss how you can contribute to it. Showing that you understand their goals will set you apart from other candidates.
✨Tip Number 3
Prepare examples of past experiences where you successfully resolved technical issues or improved IT processes. This will help you illustrate your problem-solving skills and ability to work under pressure.
✨Tip Number 4
Network with current or former employees of the company on platforms like LinkedIn. They can provide insights into the company culture and the specifics of the IT Technician role, which can be invaluable during your interview.
We think you need these skills to ace IT Technician
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the IT Technician role. Focus on technical support, troubleshooting, and any experience with hardware maintenance.
Craft a Strong Cover Letter: Write a cover letter that showcases your passion for IT and your understanding of the company's needs. Mention specific examples of how you've successfully resolved technical issues in the past.
Highlight Relevant Skills: In your application, emphasize essential skills such as problem-solving, communication, and familiarity with IT service strategies. Make it clear how these skills will benefit the company.
Proofread Your Application: Before submitting, carefully proofread your application to eliminate any typos or grammatical errors. A polished application reflects your attention to detail, which is crucial for an IT Technician.
How to prepare for a job interview at Searchability®
✨Show Your Technical Skills
Be prepared to discuss your technical knowledge and experience in detail. Highlight specific examples of how you've provided device and application support in previous roles, and be ready to troubleshoot a problem on the spot.
✨Understand the Company’s IT Strategy
Research the client’s IT service strategy and be ready to discuss how you can contribute to it. Understanding their infrastructure stability goals will show that you're genuinely interested in the role and the company.
✨Demonstrate Problem-Solving Abilities
Prepare to share examples of how you've resolved support requests in line with service SLAs. Discuss any challenges you've faced and how you escalated issues when necessary, showcasing your ability to handle pressure.
✨Ask Insightful Questions
Prepare thoughtful questions about the role and the company. Inquire about the team dynamics, the tools they use for troubleshooting, and opportunities for career development. This shows your enthusiasm and helps you gauge if the company is the right fit for you.
