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- Tasks: Lead a team to deliver excellent customer service and manage daily café operations.
- Company: Join Vacherin, a company focused on unique experiences with a social and environmental conscience.
- Benefits: Enjoy perks like personal development, private medical, wellbeing support, and discounts.
- Why this job: Be part of a fun culture that values people and offers growth opportunities.
- Qualifications: Experience in retail management and strong leadership skills are essential.
- Other info: Work Monday to Friday with a competitive salary and performance bonus.
The predicted salary is between 40000 - 56000 £ per year.
Vacherin are committed to delivering deliciously different experiences, having fun, and conducting business with a social and environmental conscience. We are excited to be recruiting for a Retail Manager to work at NinetyOne.
Location: NinetyOne
Rate of pay: £40,000 per annum + 10% performance based bonus
Working pattern: Monday-Friday, 40 hours per week (7:00-15:30 or 7:30-16:00)
Key responsibilities:
- Oversee and manage a team of 4 staff members, including 2 General Assistants and 2 Kitchen Staff, ensuring clear communication, motivation, and effective task delegation to maintain smooth operations.
- Ensure high levels of customer satisfaction by leading the team in delivering prompt, friendly, and efficient service while maintaining a clean and welcoming café environment.
- Manage stock for both kitchen and front-of-house supplies, conducting regular stock checks, placing orders, and ensuring that all products are stored and prepared according to company standards.
- Oversee daily operations, including monitoring sales targets, cash handling, and controlling costs while identifying opportunities for process improvements, ensuring profitability, and maintaining high service standards.
What’s in it for you?
Working with Vacherin has its perks! People are at the heart of everything we do, so we’ve developed a range of benefits to keep you happy.
- Personal Development and Training opportunities
- Private medical eligibility
- Eye care
- A great wellbeing strategy – including access to our Employee Assistance Programme, salary finance
- Family friendly support
- Regular social events and communication with our leaders
- Professional subscriptions
- Recognition schemes and people awards
- Long service awards
- Access to some great high street discount vouchers
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Retail Manager employer: Chandcogroup
Contact Detail:
Chandcogroup Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Manager
✨Tip Number 1
Familiarize yourself with Vacherin's values and mission. Understanding their commitment to social and environmental conscience will help you align your answers during the interview and demonstrate that you're a good cultural fit.
✨Tip Number 2
Highlight your leadership skills by preparing examples of how you've successfully managed teams in the past. Be ready to discuss specific situations where you motivated staff or improved team performance.
✨Tip Number 3
Showcase your customer service experience. Prepare to share stories about how you've ensured high levels of customer satisfaction, as this is a key responsibility for the Retail Manager role.
✨Tip Number 4
Research common stock management practices and be prepared to discuss how you would handle inventory control. This knowledge will demonstrate your readiness to manage stock effectively in the café environment.
We think you need these skills to ace Retail Manager
Some tips for your application 🫡
Understand the Company Culture: Familiarize yourself with Vacherin's commitment to delivering unique experiences and their focus on social and environmental responsibility. Reflect this understanding in your application to show that you align with their values.
Highlight Relevant Experience: Emphasize your previous experience in retail management, particularly in overseeing teams and ensuring customer satisfaction. Use specific examples to demonstrate your leadership skills and ability to manage operations effectively.
Tailor Your CV and Cover Letter: Customize your CV and cover letter to match the job description. Mention your experience with stock management, sales targets, and process improvements, as these are key responsibilities for the Retail Manager role.
Showcase Your People Skills: Since the role involves managing a team, highlight your communication and motivational skills. Provide examples of how you've successfully led teams in the past and maintained high service standards.
How to prepare for a job interview at Chandcogroup
✨Show Your Leadership Skills
As a Retail Manager, you'll be overseeing a team. Be prepared to discuss your leadership style and provide examples of how you've motivated and managed teams in the past.
✨Emphasize Customer Satisfaction
Vacherin values high levels of customer satisfaction. Share specific instances where you improved customer service or resolved issues effectively to demonstrate your commitment to this principle.
✨Discuss Stock Management Experience
Since managing stock is a key responsibility, be ready to talk about your experience with inventory management, including how you've conducted stock checks and placed orders in previous roles.
✨Highlight Process Improvement Initiatives
The role involves identifying opportunities for process improvements. Prepare to discuss any initiatives you've led that resulted in increased efficiency or profitability in your previous positions.
