Personal Training Manager

The Personal Training Manager (PTM) is a leader of operational excellence at the club level for the PT Department. He/she creates and supports team culture to drive the business. Personal Training Managers should be goal oriented, results driven, eager to interact with members, and excited to develop and manage a team of high performing talent.

Leadership in Operational Excellence:

• Model "Servant Leadership" during interactions with trainers, club staff, and members.

• Establish and maintain friendliness and service standards for trainers in their interactions with members and club staff.

• Proactively act upon business trends in new clients, fitness assessment conversions, client attrition and client training frequency to achieve monthly and annual department goals.

• Implement and execute all operational SOPs including administrative duties associated with client outreach and staff accountabilities.

• Craft and execute a meaningful monthly trainers’ forum (meeting).

Talent Development and Support of PT Staff:

• Conduct monthly Professional Development Meetings (PDMs) and partner with trainer to achieve their stated specific actions steps directly associated with trainer’s stated financial, career and education goals.

• Provide timely, direct, and actionable feedback to Fitness Manager (FM) and trainers on areas of improvement and timetable those improvements with clearly defined expectations.

• Develop strong relationships with all departments in club in order to ensure communication and collaboration to support our internal philosophy.

• Lead sales training for new hires and those needing extra support.

• Conduct business management workshops focusing on the specific needs of each Tier level.

• Develop and manage the FM to flawlessly execute job responsibilities and prepare for promotion opportunity.

• Identify key talent to promote to Managers in Training (MIT), Tier X and Master Instructors.

• Lead and foster team commitment to continued education opportunities (both internal and external) to ensure high educational standards and delivery of quality programming.

• Achieve and maintain team headcount target through active management of the interview process and generating referrals from current trainers.

Pay Transparency: $68,640; Plus ability to conduct sessions and earn bonus and commissions

• Demonstrated ability to hire, direct and develop staff through creating accountability and structured time-lines.

• Demonstrated outgoing and collaborative social skills and strong desire to interact with members, clients and staff.

• Demonstrated sales skills with specific focus of attracting new clients and retention.

• Excellent written and verbal communication skills.

• Demonstrated time management and prioritization skills.

• Consistently positive feedback from colleagues, direct reports, and supervisors.

• Proven ability to drive revenue

Preferred Requirements:

• Demonstrated successful leadership ability in an educational, fitness or management setting (one year minimum preferred).

• Exercise Science or Sports Management Degree preferred. Current national certification, CPR/AED, First Aid.

• Excellent instructional abilities – i.e. an ability to lead a curriculum and create strategies for learning.

• Enthusiastic, passionate and knowledgeable regarding the fitness industry.

• Other duties not listed here may be assigned as necessary to ensure the proper operations of the department.

• We offer competitive salary, benefits, and industry leading commission opportunities for club employees

• Complimentary Club membership

• Perks and incentives with our products and services including Personal Training, Pilates, Spa and Shop