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To overall manage the sales enquiries, reporting on volume and timelines of current enquiry status.
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To engage in purchasing customers and continue a professional relationship that is informative and helpful.
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To generate new appointments from an existing database via organised outbound calls.
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To provide information to new and interested customers from an ‘off plan’ visual and provide in-property viewings.
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To support events for potential new customers that are being introduced and engaged into the brand.
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To support manage the sales environment including the sales office and sales suites to ensure they are presentable and fit for impromptu and scheduled customer interest.
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To manage sales enquiries via telephone, internet leads, walk-in’s and scheduled/impromptu appointments.
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To present the brand to all enquiries in an informed manner, providing information and following a next steps sales programme to optimise progressive interest.
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Previous sales and face to face customer service experience is essential
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Excellent communication skills and telephone manner
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Proven experience of high customer service.
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Experience of being in a role that is results driven and measured.
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The ability to work accurately whilst under pressure in a target orientated environment
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Computer literate
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A team player with excellent organisational skills
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A good knowledge of the local area
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You must hold a full UK/EU driving licence and have access to your own transport
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Company pension
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Employee discount, Working with Audley is a long-term career prospect, because we develop our sites in phases, and resell apartments when they become available. We’ll help you develop, too, with sales training throughout your career, including a management development programme. What’s more, there are wider opportunities throughout the Audley Group, including with our sister brand, Audley Villages.
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Incentive plans
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Commission Scheme
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Membership to our employee discount portal with access to discounts at all major retailers.
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Membership to our Healthcare cash plan scheme
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Pension Scheme
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25 days holiday plus 8 Bank Holidays
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Saturday working on a rota basis
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Audley Academy full sales training provided
Contact Detail:
Audley Villages Recruiting Team