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- Tasks: Help clients at risk of homelessness by assessing needs and finding solutions.
- Company: Join Bridgend County Borough Council, dedicated to transforming lives in the community.
- Benefits: Enjoy hybrid working options and a supportive team environment.
- Why this job: Make a real impact on people's lives while developing your problem-solving skills.
- Qualifications: Experience in homelessness prevention and casework is essential.
- Other info: Contact Team Manager Joanne Ginn for more details and application tips.
The predicted salary is between 28800 - 43200 £ per year.
Job Description
Housing Solution Advisor – Homelessness Team
Job description
37 hours per week
An exciting opportunity has arisen for a dedicated individual to help clients at risk of homelessness or living in unsuitable accommodation. We are seeking front line Housing Solutions Advisors to join a team that makes a difference and transforms lives.
The primary role of the Housing Solutions Advisor is to undertake homeless assessments and process applications to the Authority’s Common Housing Register. The key objective to prevent homelessness by producing innovative solutions to clients remaining in the home or finding alternative accommodation. An effective Housing Solutions Advisor will have experience of managing complex and detailed casework. The successful candidate will have experience of detailed homelessness prevention casework as well as homelessness legislation, and making enquiries and legal decisions in line with the statutory duties of a local authority.
Working as part of a busy team you will need to work well under pressure and on your own initiative as you will build and manage your own caseload to Bridgend’s service standards. To succeed in this role you will be a good problem solver who is able to work assertively but sensitively and also be a good team player.
The successful candidate will be able to plan and prioritise work effectively to contribute towards the delivery of a high quality housing service. You must be able to work collaboratively as you will be working with partner agencies in preventing homelessness and reducing the reliance on temporary accommodation. You must be adaptable and be able to react effectively to changing circumstances.
We really want to hear from you and would like to offer you the opportunity to discuss the role further with our Team Manager Joanne Ginn by calling 01656 643643. This will give you the opportunity to discuss the role in more detail, ask any questions and gain valuable advice regarding the content of your application.
Protecting children, young people or adults at risk is a core responsibility of all council employees.
The council’s Hybrid Working Policy applies to this post. This provides a framework for establishing how you will undertake working hours between your home and the office.
Closing Date: 16 July 2025
Benefits to working at Bridgend County Borough Council
Job Description & Person Specification
Contact Detail:
BRIDGEND COUNTY BOROUGH COUNCIL Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housing Solution Advisor - Homelessness Team
✨Tip Number 1
Familiarise yourself with homelessness legislation and local authority duties. Understanding the legal framework will not only help you in interviews but also demonstrate your commitment to the role.
✨Tip Number 2
Reach out to current or former Housing Solutions Advisors if possible. They can provide insights into the day-to-day responsibilities and challenges of the role, which can be invaluable during your discussions with the hiring team.
✨Tip Number 3
Prepare to discuss specific casework examples where you've successfully managed complex situations. Highlighting your problem-solving skills and ability to work under pressure will set you apart from other candidates.
✨Tip Number 4
Take advantage of the opportunity to speak with Team Manager Joanne Ginn. This is a great chance to ask questions and show your enthusiasm for the role, which can leave a positive impression before you even apply.
We think you need these skills to ace Housing Solution Advisor - Homelessness Team
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to grasp the responsibilities and requirements of a Housing Solutions Advisor. Highlight key skills such as case management, problem-solving, and knowledge of homelessness legislation in your application.
Tailor Your CV: Customise your CV to reflect relevant experience in managing complex casework and working under pressure. Use specific examples that demonstrate your ability to prevent homelessness and collaborate with partner agencies.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for helping those at risk of homelessness. Mention your understanding of the challenges faced by clients and how your skills can contribute to innovative solutions.
Prepare for Follow-Up: If you choose to call Team Manager Joanne Ginn, prepare thoughtful questions about the role and the team dynamics. This shows your genuine interest and can help you tailor your application further.
How to prepare for a job interview at BRIDGEND COUNTY BOROUGH COUNCIL
✨Understand the Role
Make sure you thoroughly understand the responsibilities of a Housing Solutions Advisor. Familiarise yourself with homelessness legislation and the processes involved in managing complex casework, as this will demonstrate your commitment and knowledge during the interview.
✨Showcase Problem-Solving Skills
Prepare examples from your past experiences where you've successfully solved problems or managed difficult situations. Highlight how you approached these challenges and the innovative solutions you implemented to help clients.
✨Demonstrate Teamwork and Collaboration
Since the role involves working with partner agencies, be ready to discuss your experience in collaborative environments. Share specific instances where you worked effectively within a team to achieve common goals, especially in high-pressure situations.
✨Ask Insightful Questions
Prepare thoughtful questions to ask the interviewer about the team dynamics, challenges faced by the department, and the council's approach to preventing homelessness. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
