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For Companies At a Glance
- Tasks: Lead the front office team to ensure top-notch guest experiences and manage hotel operations.
- Company: Join a growing luxury boutique hotel group in the heart of London.
- Benefits: Enjoy a dynamic work environment with opportunities for growth and development.
- Why this job: Be part of a vibrant team that values excellence and guest satisfaction in a stunning setting.
- Qualifications: Must have strong leadership skills and experience in front office management.
- Other info: Ideal for those passionate about hospitality and looking to make an impact.
The predicted salary is between 36000 - 60000 £ per year.
An excellent opportunity has arisen for an experienced Front Office Manager / Front of House Manager to join this growing group in this stunning boutique Hotel in London.
You will be responsible for managing the team and overall hotel targets to deliver an excellent Guest experience.
The Front Office Manager will also be required to manage operations and guest satisfaction measures alongside the General Manager.
Specifically, you will be responsible for performing the following tasks to the highest standards:
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Manage the profitability of your departments, ensuring revenue and guest satisfaction targets are met and exceeded
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Provide effective leadership to hotel team members
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Comply with and exceed all Brand Service Standards
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Ensure costs are controlled and revenue opportunities are effectively sourced and delivered
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Deliver achievable hotel budgets, and set other short- and long- term strategic goals for the property
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Excellent Front of House management experience
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Possess strong commercial acumen, with experience in increasing profitability
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Experience managing budgets, revenue proposals, and forecasting results in a similar sized property
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Excellent leadership skills
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Exceptional communication skills
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Hands-on operational management of the property
Front Office Manager - Luxury Boutique Hotel, London employer: Core Recruitment
Contact Detail:
Core Recruitment Recruiting Team
+442077902666
StudySmarter Expert Advice 🤫
We think this is how you could land Front Office Manager - Luxury Boutique Hotel, London
✨Tip Number 1
Familiarize yourself with the specific luxury brand standards of the hotel group. Understanding their unique service expectations will help you demonstrate your alignment with their values during the interview.
✨Tip Number 2
Prepare examples of how you've successfully managed a team in a high-pressure environment. Highlighting your leadership skills and ability to maintain guest satisfaction under stress will set you apart.
✨Tip Number 3
Research the latest trends in the hospitality industry, especially in boutique hotels. Being knowledgeable about current market dynamics can showcase your commercial acumen and strategic thinking.
✨Tip Number 4
Network with professionals in the luxury hotel sector. Engaging with industry contacts can provide valuable insights and potentially lead to referrals that enhance your application.
We think you need these skills to ace Front Office Manager - Luxury Boutique Hotel, London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant experience in front office management and leadership roles. Emphasize your achievements in guest satisfaction and profitability, as these are key aspects of the job.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for hospitality and your understanding of the luxury boutique hotel market. Mention specific examples of how you've successfully managed teams and improved guest experiences in previous roles.
Highlight Leadership Skills: In your application, emphasize your leadership abilities. Provide examples of how you have effectively led teams, managed operations, and achieved targets in past positions.
Showcase Commercial Acumen: Demonstrate your strong commercial acumen by including details about your experience with budgeting, revenue proposals, and forecasting results. This will show that you understand the financial aspects of managing a hotel.
How to prepare for a job interview at Core Recruitment
✨Showcase Your Leadership Skills
As a Front Office Manager, strong leadership is key. Be prepared to share specific examples of how you've effectively led a team in the past, highlighting your ability to motivate and inspire others.
✨Demonstrate Commercial Acumen
Discuss your experience with managing budgets and increasing profitability. Prepare to explain how you have identified revenue opportunities and successfully implemented strategies to exceed financial targets.
✨Understand Brand Service Standards
Familiarize yourself with the brand's service standards and be ready to discuss how you would ensure compliance while also exceeding guest expectations. This shows your commitment to maintaining high-quality service.
✨Prepare for Operational Scenarios
Think about potential operational challenges that may arise in a luxury boutique hotel setting. Be ready to discuss how you would handle these situations, demonstrating your hands-on management style and problem-solving skills.
