Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead and motivate your team to achieve business goals and deliver top-notch customer service.
- Company: Join TPS, a part of the Volkswagen Group, dedicated to personal growth and career success.
- Benefits: Enjoy a motivating workplace with learning pathways and recognition for your talent.
- Why this job: Be part of a diverse team that values inclusion and offers opportunities for personal development.
- Qualifications: Proven leadership skills in a B2B environment and a passion for customer service are essential.
- Other info: Only candidates eligible to work in the UK without sponsorship will be considered.
The predicted salary is between 36000 - 60000 £ per year.
motivating your TPS team to deliver and achieve the business plans and objectives of the Centre, to ensure excellence in customer service, to develop strategic plans and ensure all processes are in place to run a successful TPS Centre.Ensure that the Centre targets and business objectives are achievedTranslate overall sales targets into departmental targets and, with first line management, set challenging but achievable goalsEnsure the team is motivated, recognised and incentivisedCreate Personal Development Plans, monitor progress and provide developmental or corrective support where requiredCreate a Manpower Plan for your centre and put a succession plan in placeCreate and maintain a customer centric culture in the businessMaintain a high level of customer satisfaction via the teamWork within the identified sales strategy to increase sales revenues within the team to devise and implement sales plansRegularly monitor business performance. Identify opportunities for improvement and
take action for any deviationsAnalyse internal and external market data to develop an understanding of the potential sales opportunitiesWork to achieve agreed business plan and budget – controlling costs within agreed parameters including Gross Margin levelsEnsure compliance with business standards and processes, financial, legal and ethical guidelines (including Warranty)Maintain an effective relationship with all stakeholders* Ensure the overall security of the stock and premisesEssential SkillsWhat are we looking for?Proven ability or aptitude for leading and motivating a team to achieve business targets in a B2B environmentA passion for providing a great customer service experience and the automotive industryPossess the ability to communicate effectively and build strong relationships with key stakeholdersBe experienced at devising strategies and implementing plansThe ability to provide an exceptional customer service experienceAbility to plan strategies and
activities to grow and develop a businessBe sales focussed and results orientatedHave a high degree of IT literacy and a proficient user of MS OfficeManagement experienceAbout CompanyWhat we can offer you:At TPS we want to take you on a journey and give you a genuine platform to excel and achieve your career objectives. We are committed to attracting and developing our people and take great pride in the Learning and Development pathways Volkswagen Group have put in place to ensure personal growth and career success. We retain our people by offering a motivating and inclusive workplace in which talent is truly recognised and rewarded. We are committed to promoting Inclusion for All with the belief that diversity plays an important role in the success of our business.Please note we can only accept applications from candidates who are eligible to work in the UK without Sponsorship. Verification of your Right to Work in the UK should be included with
Centre Manager employer: Volkswagen Group
Contact Detail:
Volkswagen Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Centre Manager
✨Tip Number 1
Familiarize yourself with the automotive industry and current market trends. Understanding the competitive landscape will help you articulate how you can drive sales and improve customer satisfaction in your interview.
✨Tip Number 2
Prepare examples of how you've successfully led a team to achieve business targets in a B2B environment. Highlight specific strategies you implemented and the results achieved to demonstrate your leadership skills.
✨Tip Number 3
Think about how you can create a customer-centric culture within a team. Be ready to discuss your ideas on motivating staff and ensuring high levels of customer satisfaction, as this is crucial for the Centre Manager role.
✨Tip Number 4
Showcase your IT literacy and proficiency in MS Office during discussions. Being able to analyze data and create reports will be essential for monitoring business performance and identifying areas for improvement.
We think you need these skills to ace Centre Manager
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly read the job description for the Centre Manager position. Understand the key responsibilities and essential skills required, as this will help you tailor your application to highlight relevant experiences.
Highlight Leadership Experience: In your CV and cover letter, emphasize your proven ability to lead and motivate teams. Provide specific examples of how you've achieved business targets in a B2B environment, showcasing your management experience.
Showcase Customer Service Passion: Demonstrate your passion for providing exceptional customer service. Include examples of how you've created a customer-centric culture in previous roles and how you plan to maintain high levels of customer satisfaction.
Tailor Your Application: Customize your CV and cover letter to reflect the specific requirements of the Centre Manager role. Use keywords from the job description, such as 'strategic plans', 'sales targets', and 'stakeholder relationships' to make your application stand out.
How to prepare for a job interview at Volkswagen Group
✨Show Your Leadership Skills
Be prepared to discuss your experience in leading and motivating teams. Share specific examples of how you've set challenging goals and achieved them, as well as how you’ve recognized and incentivized team members.
✨Demonstrate Customer-Centric Thinking
Highlight your passion for customer service and the automotive industry. Prepare to discuss strategies you've implemented to enhance customer satisfaction and how you maintain a customer-centric culture within your team.
✨Discuss Strategic Planning Experience
Be ready to talk about your experience in devising and implementing strategic plans. Provide examples of how you've analyzed market data to identify sales opportunities and how you've translated overall sales targets into actionable departmental goals.
✨Prepare for Financial Discussions
Understand the financial aspects of running a TPS Centre. Be prepared to discuss how you've controlled costs, maintained gross margin levels, and ensured compliance with business standards and processes in previous roles.
