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- Tasks: Manage ticketing for events at The O2, ensuring sales and inventory are maximized.
- Company: Join The O2, one of the world's most iconic venues, recognized as a top employer.
- Benefits: Enjoy a competitive salary, bonus, flexible working, and exciting perks.
- Why this job: Be part of a dedicated team delivering best-in-class experiences in a vibrant environment.
- Qualifications: Experience in ticketing roles with strong attention to detail and Microsoft Office skills required.
- Other info: Work onsite 4 days a week with opportunities for remote work and a welcoming culture.
The predicted salary is between 28000 - 42000 £ per year.
Looking for a ticketing role at one of the world’s most iconic venues?
Want to work for an employer named in The Sunday Times Best Places to work 2024?
We’re looking for an Event Ticketing Manager to join the Ticketing team at The O2, who are responsible for selling tickets for our events.
What you’ll be doing:
- Managing the full ticketing event cycle for your individual roster of shows. From manifest through to on sale and event day requirements to include ticketing settlement.
- Be responsible for the movement of ticketing inventory between internal venue allocations and external 3rd party allocation to retain required venue sell through percentage.
- Monitoring of ticket sales and ensure these are maximised at all times for both on and off manifested inventory.
- Liaising with Promoter ticketing departments and event organisers to ensure all their ticketing requirements are met.
What we’re looking for:
- Someone with relevant experience in Ticketing in one of the following: Account Management, Client Services Manager, Ticketing Manager, or Box Office role.
- Someone with demonstrable knowledge and understanding of ticketing systems and processes.
- Someone with experience of working for another venue, ticket agent, or for a Leading Concert Promoter.
- Strong accuracy and attention to detail.
- Ability to remain calm under pressure.
- Strong Microsoft Office Skills.
This is an excellent opportunity to play a crucial role in one of the world’s best venues. So if you’re a ticketing expert and want to work with a dedicated team committed to delivering a Best-In-Class experience to our guests, why not apply now?
We’ll give you a thorough induction on how we work at AEG. Our induction and onboarding programme is a great way to meet other new starters and to learn about our culture and values. We will give you training in our systems, policies, and procedures so that you’ll be set up for success. From the moment new employees join us, they’re welcomed with open arms and a plethora of exciting perks. Not only can they choose a free show and to climb The O2, but we also ensure that our employees are continuously engaged and rewarded throughout their journey with us.
Where:
You’ll be based at The O2, Peninsula Square, London SE10 0DX. We offer flexible start times and welcome flexible working conversations. We work onsite 4 days a week and remotely 1 day a week. This role will include working some evenings and weekends.
So why apply?
Find out why our employees love working here: Life at AEG
Our benefits can be found here: AEG Benefits
AEG is an inclusive organisation where we value everybody’s contribution. We empower and trust our people to do the right thing. We go the extra mile, for our customers and each other, every time. We are always open to new ideas and respect all perspectives. We support and bring out the best in each other. We really value our people and inspire them to be the best in class, always!
Our commitment to inclusion:
We are committed to fostering a diverse and inclusive workforce. We believe in equality of opportunity for all and our approach to recruitment and selection is fair, open and based purely on merit. Applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief, and marriage and civil partnerships. If you require reasonable adjustments in any recruitment process with us, please make us aware.
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Event Ticketing Manager employer: Aegeurope
Contact Detail:
Aegeurope Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Event Ticketing Manager
✨Tip Number 1
Familiarize yourself with the ticketing systems and processes used in the industry. Understanding how these systems work will give you an edge during the interview, as you'll be able to speak confidently about your experience and knowledge.
✨Tip Number 2
Network with professionals in the ticketing and events industry. Attend industry events or join online forums to connect with others who can provide insights or even refer you to opportunities at The O2.
✨Tip Number 3
Prepare examples of how you've successfully managed ticket sales and inventory in previous roles. Being able to demonstrate your ability to maximize sales and handle pressure will make you a strong candidate.
✨Tip Number 4
Show your passion for live events and customer service. The O2 values a Best-In-Class experience, so expressing your enthusiasm for creating memorable experiences for guests will resonate well with the hiring team.
We think you need these skills to ace Event Ticketing Manager
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly read the job description for the Event Ticketing Manager position. Make sure you understand the responsibilities and requirements, as this will help you tailor your application.
Highlight Relevant Experience: In your CV and cover letter, emphasize your experience in ticketing roles such as Account Management or Box Office positions. Use specific examples to demonstrate your knowledge of ticketing systems and processes.
Showcase Your Skills: Make sure to highlight your strong attention to detail, ability to work under pressure, and proficiency in Microsoft Office. These skills are crucial for the role and should be evident in your application.
Craft a Compelling Cover Letter: Write a personalized cover letter that reflects your passion for the role and the company. Mention why you want to work at The O2 and how you can contribute to their commitment to delivering a Best-In-Class experience.
How to prepare for a job interview at Aegeurope
✨Show Your Ticketing Expertise
Make sure to highlight your relevant experience in ticketing roles, such as Account Management or Box Office positions. Be prepared to discuss specific ticketing systems and processes you've worked with, as this will demonstrate your knowledge and understanding of the industry.
✨Demonstrate Attention to Detail
Since accuracy is crucial in ticketing, provide examples from your past work where your attention to detail made a significant impact. This could include managing ticket inventories or ensuring sales maximization, which are key responsibilities for the Event Ticketing Manager role.
✨Stay Calm Under Pressure
The ability to remain calm during high-pressure situations is essential in this role. Prepare to share experiences where you successfully managed stressful scenarios, especially during event days or ticket sales peaks, to showcase your resilience and problem-solving skills.
✨Emphasize Team Collaboration
Since the role involves liaising with promoters and event organizers, emphasize your teamwork and communication skills. Share examples of how you've effectively collaborated with different stakeholders to meet ticketing requirements and enhance the overall event experience.
