Payments Relationship Manager

Sports betting, gaming and interactive entertainment is changing, and we’re leading that change. By putting people first. By placing exciting, engaging and entertaining experiences at more fingertips than ever before. We’re pulling into pole position by pushing boundaries further. With innovation. With technology. But most importantly, with people like you. Because when you join Entain, it’s your game. So let’s win together.

Job Description

As a Payments Relationship Manager, you will be responsible for building strong relationships with our external payment providers ensuring commercials are competitive and that we are benefiting from all potential features and functionalities offered.

Reporting to the Global Head of Payments Relationships, you will be part of our Payments & Compliance team who are responsible for contract negotiation, issue resolution and stakeholder management.

Are you looking for an opportunity to add true value to a team?

What you will do

• Develop solid relationships with Payment Providers and Partners.
• Setting up regular calls and meetings with providers.
• Monitoring performance of providers to identify areas for improvement.
• Gathering details of the planned development and roadmap items to ensure our product roadmap is aligned.
• Collaborate with the Payment Relationship Managers to produce monthly packs by markets/regions to illustrate the performance of the region (deposits, withdrawals, fees) and provide key insights to the business.
• Provide input and guidance to the ongoing development and updating of our standard operating procedures and processes ensuring a consistent level of performance and quality.

Qualifications

• Track record of Relationship and Stakeholder Management at a senior level
• Attention to detail & ability to multi-task
• Solid understanding of the payment’s industry
• Excellent interpersonal skills
• Data-driven and detail-orientated with good analytical, problem-solving skills

Additional Information

At Entain, we know that signing top players requires a great starting package, and plenty of support to inspire peak performance. Join us, and a competitive salary is just the beginning.

Depending on your role and location, you can expect to receive benefits like:

• Hybrid working – 2 days in the office
• Private medical insurance
• Pension Scheme – matched to 6%
• Ability to buy and sell holiday
• Free subscription to wellbeing app Unmind
• Entain & Enhance days – 2 paid days off to focus on your professional or personal development
• Sharesave Scheme
• Paid Subscription to LinkedIn learning

And outside of this, you’ll have the chance to turn recognition from leaders and colleagues into amazing prizes. Join a winning team of talented people and be a part of an inclusive and supporting community where everyone is celebrated for being themselves.

Should you need any adjustments or accommodations to the recruitment process, at either application or interview, please contact us.

At Entain, we do what’s right. It’s one of our core values and that’s why we’re taking the lead when it comes to creating a diverse, equitable and inclusive future – for our people, and the wider global sports betting and gaming sector. However you identify, our ambition is to ensure our people across the globe feel valued, respected and their individuality celebrated.

We comply with all applicable recruitment regulations and employment laws in the jurisdictions where we operate, ensuring ethical and compliant hiring practices globally.

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