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For Companies At a Glance
- Tasks: Lead the sales team, drive store performance, and enhance customer experiences.
- Company: Join Molton Brown, a luxury brand known for its exceptional products and customer service.
- Benefits: Enjoy a competitive hourly rate, 50% staff discount, and generous holiday allowance.
- Why this job: Be part of a dynamic team where your leadership skills can shine and impact customer journeys.
- Qualifications: Minimum 2 years retail experience with supervisory skills and excellent communication.
- Other info: Fixed-term role until April 2025 with opportunities for personal and professional growth.
The predicted salary is between 30000 - 42000 £ per year.
The Opportunity
We are looking for an experienced Senior Sales Consultant to help lead the team at our East Midlands Store on a Part-time (30 hour) basis.
As a key support to the management team, you will oversee the running of the sales floor and assist in driving and motivating the team to achieve store sales and KPIs. You will be an engaging communicator, with a flair for leadership, as well as coaching and training. As a strong brand ambassador, you will model delivering the principles of our customer service program, providing detailed product knowledge to our customers and ensuring our sales consultants have the tools to do the same. Using a personalized selling approach, you will see the customer journey from start to finish, including providing sensorial customer experiences through our signature services such as fragrance consultations or hand and arm massages. Alongside this, you will assist the team with general store-related tasks, including stock management, cleaning, and replenishment.
What we are looking for
The ideal candidate will have a minimum of 2 years experience working in retail, as well as experience working at a supervisory capacity. You will have excellent communication skills, with the ability to influence and motivate a team to achieve both store and personal KPIs. With a high level of personal grooming standards, you will have a passion for luxury and champion our brand values and have flexibility in your working arrangements to be able to suit business requirements.
What we can offer you
- An hourly rate of £13.60
- A 50% staff discount to use on all of your favourite Molton Brown products
- 22 days holiday + Bank Holidays
- A day off for your birthday
- A quarterly store bonus scheme up to 0.35% of retail sales if store targets are reached
- Free product allocation every quarter up to 5 Molton Brown eligible items!
- Access to discounts/cashbacks from high street retailers
- Enhanced family leave
- Healthcare Plan
- Wellbeing Support
- Recognition Awards
- Season Ticket Loans / Cycle To Work Scheme
- Ongoing development and the opportunity to enhance your skills
- A company where your voice will be heard and your opinion matters!
- Company Pension Scheme
- Learning and development opportunities within our business and across our brands
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Senior Sales Consultant employer: MOLTON BROWN
Contact Detail:
MOLTON BROWN Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Sales Consultant
✨Tip Number 1
Familiarize yourself with Molton Brown's brand values and customer service principles. This will not only help you align with the company's culture but also demonstrate your commitment to being a strong brand ambassador during the interview.
✨Tip Number 2
Prepare examples from your previous retail experience that showcase your leadership skills and ability to motivate a team. Highlight specific instances where you successfully drove sales or improved team performance.
✨Tip Number 3
Practice your communication skills by engaging in mock interviews or role-playing scenarios. Being an engaging communicator is key for this role, so ensure you can convey your thoughts clearly and confidently.
✨Tip Number 4
Research the latest trends in luxury retail and customer experience. Being knowledgeable about current industry practices will help you stand out as a candidate who is passionate about providing exceptional service.
We think you need these skills to ace Senior Sales Consultant
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly read the job description for the Senior Sales Consultant position. Understand the key responsibilities and required skills, as this will help you tailor your application to highlight relevant experiences.
Highlight Leadership Experience: Since the role requires supervisory experience, make sure to emphasize any past leadership roles you've held. Provide specific examples of how you motivated a team or achieved sales targets in your previous positions.
Showcase Communication Skills: The job emphasizes excellent communication skills. In your application, include examples of how you've effectively communicated with customers and team members, and how this has positively impacted sales or customer satisfaction.
Personalize Your Application: Use a personalized approach in your cover letter. Mention why you are passionate about luxury retail and how you align with the brand values of Molton Brown. This will demonstrate your enthusiasm for the role and the company.
How to prepare for a job interview at MOLTON BROWN
✨Showcase Your Leadership Skills
As a Senior Sales Consultant, you'll be expected to lead and motivate your team. Prepare examples of how you've successfully managed a team in the past, focusing on your leadership style and how you inspired others to achieve their goals.
✨Demonstrate Product Knowledge
Be ready to discuss your understanding of luxury products and customer service principles. Highlight any experience you have with personalized selling approaches and how you've created memorable customer experiences in previous roles.
✨Communicate Effectively
Excellent communication skills are crucial for this role. Practice articulating your thoughts clearly and confidently, and be prepared to discuss how you've influenced and motivated teams in the past.
✨Emphasize Flexibility and Adaptability
The job requires flexibility in working arrangements. Be prepared to discuss how you've adapted to changing business needs in previous positions and how you can contribute to the store's success during peak times.
