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- Tasks: Lead the sales team, drive store performance, and enhance customer experiences.
- Company: Join Molton Brown, a luxury brand known for its exceptional products and customer service.
- Benefits: Enjoy a competitive hourly rate, 50% staff discount, and generous holiday allowance.
- Why this job: Be part of a dynamic team where your leadership skills can shine and impact customer journeys.
- Qualifications: Minimum 2 years retail experience with supervisory skills and excellent communication.
- Other info: Fixed-term role until April 2025 with opportunities for personal and professional growth.
The predicted salary is between 30000 - 42000 £ per year.
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Born on South Molton Street, London in 1971, Molton Brown is an icon of uniquely British style. Today, Molton Brown is one of the leading global brands in Kao´s global cosmetics portfolio. Growing from small-scale artisans into the international fragrance brand it is today, its pioneering presence is felt in our stores and websites, travel retail, luxury department stores and the most esteemed hotels around the world.
Expertly blended in London, Molton Brown’s signature fragrances, bath and shower gels, home and hand care luxuries have claimed iconic status. Kao and Molton Brown have a passion for integrity, for craftsmanship, for artistry and for giving our consumers the ultimate, quality experience.
The Opportunity
We are looking for an experienced Senior Sales Consultant to help lead the team at our Fenchurch Street Store on a full-time (37.5 hour) basis.
As a key support to a dual-site manager, you will over-see the running of the sales floor and assist in driving and motivating the team to achieve store sales and KPI\’s with confidence to run the shop floor on your own. You will be an engaging communicator, with a flair for leadership, as well as coaching and training. As a strong brand ambassador, you will model delivering the principles of our customer service program , providing detailed product knowledge to our customers and ensuring our sales consultants have the tools to do the same. Using a personalized selling approach, you will see the customer journey from start to finish, including providing sensorial customer experiences through our signature services such as fragrance consultations or hand and arm massages. Alongside this, you will assist the team with general store related tasks, including stock management, cleaning and replenishment.
What We Are Looking For
The ideal candidate will have a minimum of 2 years experience working in retail, as well as experience working at a supervisory capacity. You will have excellent communication skills, with the ability to influence and motivate a team to achieve both store and personal KPI\’s. With a high level of personal grooming standards, you will have a passion for luxury and champion our brand values and have flexibility in your working arrangements to be able to suit business requirements.
What We Can Offer You
- An annual salary of £28,957.50
- A 50% staff discount to use on all of your favourite Molton Brown products
- 22 days holiday + Bank Holidays
- A day off for your birthday
- A quarterly store bonus scheme up to 0.35% of retail sales if store targets are reached
- Free product allocation every quarter up to 5 Molton Brown eligible items!
- Access to discounts/cashbacks from high street retailers
- Enhanced family leave
- Healthcare Plan
- Wellbeing Support
- Recognition Awards
- Season Ticket Loans / Cycle To Work Scheme
- Ongoing development and the opportunity to enhance your skills
- A company where your voice will be heard and your opinion matters!
- Company Pension Scheme
- Learning and development opportunities within our business and across our brands
Molton Brown is part of Kao founded in Japan in 1887, Kao is passionate about making a difference in people’s lives with our high-quality products and services to create a Kirei Life for all – a beautiful life that respects the needs of our consumers and customers as well as the planet. We never compromise on quality and craft our products with care for the consumer and the environment. As a company driven by purpose and strong corporate values, we pride ourselves to be listed among the World´s Most Ethical Companies since 17 consecutive years. Our corporate philosophy, the Kao Way, guides us in everything we do – acting with integrity, courageously driving innovation and treating each other with trust and respect.
How we work: Having been selected among the World´s Most Ethical Companies for 17 consecutive years, we are a company with a purpose and strong corporate values. We never compromise on quality and craft our products with care for the consumer and the environment. At Kao, each employee can actively shape their job and their career. We work collaboratively to achieve our common goals, always aiming to deliver the best for our customers.
What we offer: A friendly and flexible work environment with competitive salaries, benefits package, ongoing development and the opportunity to enhance your skills and deliver tangible results. At Kao your voice will be heard. Your opinion really counts. We believe that change comes from taking opportunities into your own hands, so we value and reward entrepreneurial thinking and innovation.
Hiring Process: Kao embraces the diversity and the individual personalities of its people because we believe it is diversity that makes us strong. This is why we welcome applications from all areas of the global community.
Want to learn more: If you feel you are as unique as our products and want to find out why 33,000 people across the globe opted for a career with us please visit
Seniority level
-
Seniority level
Not Applicable
Employment type
-
Employment type
Full-time
Job function
-
Job function
Sales and Business Development
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Industries
Hospitals and Health Care, Non-profit Organizations, and Government Administration
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Senior Sales Consultant employer: MOLTON BROWN
Contact Detail:
MOLTON BROWN Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Sales Consultant
✨Tip Number 1
Familiarize yourself with Molton Brown's brand values and customer service principles. This will not only help you align with the company's culture but also demonstrate your commitment to being a strong brand ambassador during the interview.
✨Tip Number 2
Prepare examples from your previous retail experience that showcase your leadership skills and ability to motivate a team. Highlight specific instances where you successfully drove sales or improved team performance.
✨Tip Number 3
Practice your communication skills by engaging in mock interviews or role-playing scenarios. Being an engaging communicator is key for this role, so ensure you can convey your thoughts clearly and confidently.
✨Tip Number 4
Research the latest trends in luxury retail and customer experience. Being knowledgeable about current industry practices will help you stand out as a candidate who is passionate about providing exceptional service.
We think you need these skills to ace Senior Sales Consultant
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly read the job description for the Senior Sales Consultant position. Understand the key responsibilities and required skills, as this will help you tailor your application to highlight relevant experiences.
Highlight Leadership Experience: Since the role requires supervisory experience, make sure to emphasize any past leadership roles you've held. Provide specific examples of how you motivated a team or achieved sales targets in your previous positions.
Showcase Communication Skills: The job emphasizes excellent communication skills. In your application, include examples of how you've effectively communicated with customers and team members, and how this has positively impacted sales or customer satisfaction.
Personalize Your Application: Use a personalized approach in your cover letter. Mention why you are passionate about luxury retail and how you align with the brand values of Molton Brown. This will demonstrate your enthusiasm for the role and the company.
How to prepare for a job interview at MOLTON BROWN
✨Showcase Your Leadership Skills
As a Senior Sales Consultant, you'll be expected to lead and motivate your team. Prepare examples of how you've successfully managed a team in the past, focusing on your leadership style and how you inspired others to achieve their goals.
✨Demonstrate Product Knowledge
Be ready to discuss your understanding of luxury products and customer service principles. Highlight any experience you have with personalized selling approaches and how you've created memorable customer experiences in previous roles.
✨Communicate Effectively
Excellent communication skills are crucial for this role. Practice articulating your thoughts clearly and confidently, and be prepared to discuss how you've influenced and motivated teams in the past.
✨Emphasize Flexibility and Adaptability
The job requires flexibility in working arrangements. Be prepared to discuss how you've adapted to changing business needs in previous positions and how you can contribute to the store's success during peak times.
