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For Companies At a Glance
- Tasks: Create engaging social media content and grow our online community.
- Company: Join lastminute.com, the European leader in Dynamic Holiday Packages.
- Benefits: Enjoy a hybrid work model, flexible hours, and travel industry discounts.
- Why this job: Be part of a vibrant team that thrives on creativity and innovation.
- Qualifications: Proven experience in social media management and video content creation required.
- Other info: Work in an inclusive environment with colleagues from over 48 nationalities.
The predicted salary is between 30000 - 42000 £ per year.
Social Media Content and Community Manager
Social Media Content and Community Manager
The Company
At lastminute.com, we live for the holidays. We are the European Travel-Tech leader in Dynamic Holiday Packages. With technology, we turn spontaneous thoughts into meaningful experiences, helping people travel the world.
Job Description
The job in brief:
- Job Title: Social Media Content and Community Manager
- Working model: Hybrid – London
- Team: Social Media team within the Marketing department
- Level: Professional
- Location: London, UK
- Contract: Permanent – full-time (36 h/week)
Do you have a passion for creating social media content and a knack for growing online communities? We’re on the hunt for a vibrant and talented person to join our team! In this role, you’ll craft & create content and foster a thriving online community. If you live and breathe social media, love brainstorming innovative campaigns, and have a proven track record of organically growing social channels, then this is the perfect opportunity for you.
Responsibilities:
Content strategy, creation and social media management:
- Creatively bring to life the lastminute.com social media strategy.
- Create a weekly end-to-end content production machine, including video content.
- Engage in organic conversations and develop compelling content for various social media platforms.
- Collaborate with marketing and creative teams to produce multimedia content.
- Keep up with the latest social media trends and tools.
- Manage and maintain all social media accounts, including scheduling and monitoring engagement.
Community Building and Engagement:
- Cultivate a strong online community through proactive engagement.
- Monitor and moderate user-generated content.
- Work with the customer karma team to address inquiries and feedback.
Analytics and Reporting:
- Utilise social media analytics tools to measure key performance indicators (KPIs).
- Prepare reports summarising campaign performance and community growth.
- Monitor competitor activities and industry trends.
Qualifications
We’re looking for proven experience in managing social media channels and organically growing online communities.
- Proven experience as a designer/motion creator, comfortable with video editing tools.
- Experience producing video content for Instagram Reels, TikTok & YouTube Shorts.
- An understanding of social media formats and how to drive engagement.
- Ability to analyse data and derive actionable insights.
Additional Information
How we work together:
- An inclusive, friendly, and international environment.
- Shorter working week (36h), with a half working day on Fridays.
- Flexible working hours, with core hours from 10:00am to 4:00 pm.
- Possibility to work from anywhere for a period defined according to local regulations.
How we learn together:
- Dedicated time for personal growth and training.
- Access to e-learning platforms and bespoke training content.
Other perks:
- 2 paid days off per year for volunteering.
- Occasional social events.
- Travel industry discounts.
- Support through significant life moments.
Wish you were here? We do, too!
Selection process steps:
- HR Screening
- Interview with line manager and team members
- Case study
- Coffee chat with CMO
- Offer extended
Please note the process can vary. The recruiter will share more details when setting up the interview.
Our commitment to celebrate diversity and generate belonging
At the heart of our culture is a commitment to inclusion across various dimensions. We believe in an equal opportunity space that celebrates the uniqueness of everyone who works here.
Eligibility criteria:
By submitting your application, you confirm that you are legally authorised to work in the country of employment and do not require visa sponsorship.
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Social Media Content and Community Manager employer: Last Minute Group
Contact Detail:
Last Minute Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Social Media Content and Community Manager
✨Tip Number 1
Engage with the lastminute.com social media channels before applying. Show your passion by commenting on posts, sharing content, and participating in discussions. This will not only familiarize you with their brand voice but also demonstrate your enthusiasm for the role.
✨Tip Number 2
Create a portfolio showcasing your best social media content and community management work. Include examples of how you've grown online communities organically, especially through video content. This will give you a competitive edge during the interview process.
✨Tip Number 3
Stay updated on the latest social media trends and tools. Familiarize yourself with popular formats like Instagram Reels and TikTok videos, as well as analytics tools. Being knowledgeable about current trends will help you stand out as a candidate who can bring fresh ideas to the team.
✨Tip Number 4
Prepare for the case study portion of the interview by practicing how to analyze social media metrics and derive actionable insights. Think of specific examples from your past experiences where you used data to inform your content strategy or community engagement efforts.
We think you need these skills to ace Social Media Content and Community Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in social media management and community building. Include specific examples of how you've grown online communities and any relevant metrics to showcase your impact.
Craft a Compelling Cover Letter: In your cover letter, express your passion for social media and travel. Share your unique ideas for content creation and community engagement that align with lastminute.com's brand values.
Showcase Your Work: Prepare a portfolio that includes examples of your previous social media content, especially video content for platforms like Instagram Reels and TikTok. Highlight your creativity and ability to engage audiences.
Research the Company: Familiarize yourself with lastminute.com’s social media presence and recent campaigns. Mention specific initiatives in your application to demonstrate your knowledge and enthusiasm for the role.
How to prepare for a job interview at Last Minute Group
✨Show Your Passion for Social Media
Make sure to express your enthusiasm for social media during the interview. Share specific examples of how you've engaged with online communities and created content that resonates with audiences. This will demonstrate your genuine interest in the role.
✨Prepare a Portfolio of Your Work
Since the role requires proven experience in managing social media channels, come prepared with a portfolio showcasing your best work. Include examples of video content, posts that drove engagement, and any innovative campaigns you've executed.
✨Stay Updated on Trends
Familiarize yourself with the latest social media trends, memes, and content formats. During the interview, be ready to discuss how you can leverage these trends to create engaging content for lastminute.com and grow their online community.
✨Demonstrate Analytical Skills
Be prepared to talk about how you've used analytics tools to measure the success of your social media efforts. Share specific KPIs you've tracked and how you've used data to inform your content strategy and improve engagement.
