Inbound Collections Advisor

Inbound Collections Advisor

Sheffield Full-Time 20800 - 36480 £ / year (est.) Home office (partial)
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Do you have experience working in a collections, credit control or debt recovery role? If you do, please read on as we are proud to be representing a leading financial services business based in the Sheffield area that is looking to grow its collections team. We work with some of the largest retail, banking and commercial businesses around the UK to help recover overdue debts and arrange payment solutions, helping people to clear their debts.

Inbound Collections Advisor role:

  • You will be dealing with inbound and making outbound calls to customers to recover outstanding debts.
  • Handle difficult conversations with customers in a professional and empathetic manner.
  • Accurately input information taken during your conversations on to the CRM system updating customer progress and details.
  • Following compliance and regulations set out by the business.
  • Working towards team and individual targets surrounding collections.
  • Dealing with customer payment details and negotiating agreements.
  • Constantly strive to deliver an excellent level of customer service.

Inbound Collections Advisor benefits:

  • Fully paid training
  • Excellent opportunity for progression
  • Hybrid working once fully up to speed
  • Monthly bonuses
  • Pension contribution
  • Holiday entitlement
  • Free parking

Interested in knowing more? CLICK APPLY

Successful applicants will be required to complete CCJ/DBS and other background checks prior to starting employment.

Inbound Collections Advisor employer: MPJ Recruitment Ltd

Join a leading financial services business in Sheffield that values its employees and fosters a supportive work culture. With fully paid training, excellent progression opportunities, and the flexibility of hybrid working, we empower our Inbound Collections Advisors to excel while enjoying competitive monthly bonuses and a comprehensive benefits package. Experience a rewarding career where your contributions make a real difference in helping customers manage their debts effectively.
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Contact Detail:

MPJ Recruitment Ltd Recruiting Team

Inbound Collections Advisor
MPJ Recruitment Ltd
Location: Sheffield
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