Business Services Manager

Our client, a well-established and supportive accountancy practice, is seeking an experienced Business Services Manager to take ownership of a portfolio of clients and ensure top-tier service delivery. This is a fantastic opportunity to join a firm that values autonomy, professional development, and a collaborative team environment. The Role: * Act as the primary point of contact for clients, managing their needs and ensuring compliance. * Oversee the delivery of high-quality accounting and tax services while identifying opportunities for additional support. * Lead and mentor a small team of bookkeepers and trainee accountants, supporting their development. * Ensure all work meets technical standards, deadlines, and business goals. * Support the Head of Business Services with billing targets, workflow monitoring, and process improvements. What We’re Looking For * Qualified Accountant (ACA/ACCA/CIMA) or Qualified by Experience (QBE) * Accountancy practice experience in a Business Services/Client Manager role * Strong technical knowledge of accounting & tax with a client-focused approach * People management & leadership skills – experience mentoring junior staff * Ability to manage multiple client relationships, negotiate fees, and deliver commercial insights * Confident handling compliance, statutory accounts, and regulatory requirements * IT proficient – strong Excel and MS Office skills, plus experience with accounting software What’s On Offer? * Competitive salary * 25 days holiday + bank holidays * Employer pension contribution (up to 5%) * Death in service benefit * Professional development & training opportunities * Access to cutting-edge accounting technology * Cycle-to-work scheme * Free on-site parking * Employee assistance programme (24/7 medical, legal & financial support) * Exclusive discounts & rewards programme This is a fantastic opportunity for an experienced finance professional looking to take the next step in their career within a supportive and forward-thinking practice