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- Tasks: Lead daily store operations and develop a passionate team to deliver exceptional customer service.
- Company: Join Angling Direct, the UK's top fishing tackle retailer, dedicated to inspiring anglers of all levels.
- Benefits: Enjoy 40% off Advanta products and 25% off other brands after probation, plus a supportive work culture.
- Why this job: Be part of a dynamic team that shares your love for fishing and values your expertise.
- Qualifications: Must have solid fishing knowledge, retail experience, and strong leadership skills.
- Other info: Opportunity to grow in a thriving business while making a positive impact on fellow anglers.
The predicted salary is between 24000 - 36000 £ per year.
Are you passionate about fishing and looking to join a dynamic team at the forefront of the angling industry? Angling Direct, the UK's leading fishing tackle retailer, is expanding and we want you to be part of the journey! We are seeking a motivated individual to join our growing team as a Store Manager in our Cheltenham store to lead a team to success and help us continue delivering exceptional service and expert advice to our customers.
Customers are at the heart of everything we do. We are committed to providing our customers with the encouragement, advice and support so they have everything they need to get the most out of their fishing. To achieve our purpose of inspiring everyone to get out and enjoy an exceptional fishing experience, we are committing to be Europe’s leading omni-channel fishing tackle destination, for all anglers regardless of experience or ability. If you are passionate about fishing and eager to share your expertise in a customer-focused environment, this could be the perfect opportunity for you!
What You Will Do:
- Take full ownership of the day-to-day operations of the store.
- Lead and develop a team of colleagues to deliver exceptional customer service and achieve business objectives.
- Develop and implement business strategies to increase customer engagement, optimise store traffic, and maximise profitability.
- Meet and exceed sales targets through effective training, motivation and mentoring of staff.
- Ensure a high level of customer satisfaction by delivering outstanding service and maintaining store standards.
- Oversee store administration, including compliance with health and safety requirements, banking and any other relevant policies and procedures.
- Maintain excellent visual merchandising standards.
- Conduct regular performance appraisals, identify training needs and support career development.
- Manage and resolve any staff or customer issues, including complaints and grievances.
- Work closely with the Area Sales Manager, other Store Managers, and business functions to achieve overall business goals.
- Liaise with the marketing team to implement and maintain marketing strategies.
What We Are Looking For:
- Passionate anglers with solid fishing product knowledge.
- Knowledge of health and safety standards.
- Experience of working in a retail environment with proven success in leading and motivating teams.
- Strong communication and organisational skills with the ability to manage and measure work effectively.
- Team players who are motivated to meet targets and achieve business goals.
- Ability to build effective teams, motivate others and manage conflict with confidence.
Why Join Us?
- Join a team that loves angling and supports fellow anglers.
- Be valued in a collaborative and supportive workplace.
- Deliver top-tier advice and an outstanding shopping experience to fishing enthusiasts.
- Grow, collaborate, and share your fishing passion in a thriving business.
- Enjoy 40% staff discount on Advanta, and 25% staff discount on other branded products after probation.
Store Manager - Cheltenham- 42.5 Hours employer: VanWonen
Contact Detail:
VanWonen Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Manager - Cheltenham- 42.5 Hours
✨Tip Number 1
Familiarise yourself with the latest trends and products in the fishing industry. Being knowledgeable about the gear and techniques will not only impress during interviews but also show your genuine passion for the role.
✨Tip Number 2
Network with other professionals in the angling community. Attend local fishing events or join online forums to connect with like-minded individuals. This can provide valuable insights and potentially lead to referrals.
✨Tip Number 3
Demonstrate your leadership skills by volunteering for team projects or initiatives in your current role. Highlighting your ability to motivate and develop others will be crucial for a Store Manager position.
✨Tip Number 4
Research Angling Direct's values and mission. Tailor your conversations during interviews to reflect how your personal values align with theirs, showcasing your commitment to customer service and teamwork.
We think you need these skills to ace Store Manager - Cheltenham- 42.5 Hours
Some tips for your application 🫡
Show Your Passion: In your application, make sure to express your passion for fishing. Share any personal experiences or achievements related to angling that demonstrate your enthusiasm and knowledge of the sport.
Tailor Your CV: Customise your CV to highlight relevant experience in retail management and team leadership. Emphasise any specific achievements in sales targets or customer service that align with the responsibilities of a Store Manager.
Craft a Compelling Cover Letter: Write a cover letter that not only outlines your qualifications but also conveys your understanding of Angling Direct's mission. Discuss how you can contribute to their goal of providing exceptional service and expert advice to customers.
Highlight Team Leadership Skills: Make sure to detail your experience in leading and developing teams. Provide examples of how you've motivated staff, resolved conflicts, and achieved business objectives in previous roles.
How to prepare for a job interview at VanWonen
✨Show Your Passion for Fishing
Make sure to express your enthusiasm for fishing during the interview. Share personal experiences or stories that highlight your love for the sport, as this will resonate with the hiring team at Angling Direct.
✨Demonstrate Leadership Skills
Prepare examples of how you've successfully led and motivated a team in previous roles. Discuss specific strategies you used to achieve sales targets and improve customer service, as these are key aspects of the Store Manager position.
✨Know the Products Inside Out
Familiarise yourself with the range of fishing products offered by Angling Direct. Being able to discuss product features and benefits will show your expertise and help you connect with the interviewers who are passionate about angling.
✨Prepare for Scenario Questions
Anticipate questions about handling customer complaints or managing staff conflicts. Think through your responses and be ready to demonstrate your problem-solving skills and ability to maintain a positive store environment.
