Credit Controller - German Speaking

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Credit Controller – German Speaking, Oldham

Client: Resideo

Location: Chadderton (Oldham)

Job Category: Finance

EU work permit required: Yes

Job Reference: 27f10eceacdc

Job Views: 85

Posted: 13.02.2025

Expiry Date: 30.03.2025

Job Description:

We are looking to hire a German speaking Credit Controller to work full-time in a Hybrid model (3 days on-site). Successful candidates will be responsible for ensuring past due and collection metrics are achieved on a moderately complex portfolio of accounts. Activities include establishing and maintaining contact with customers concerning past due invoices, payment trends, resolution of disputed invoices, and other matters related to receivables. You would interact with a variety of functional areas at various business sites related to customer disputes, invoice copies, proof of delivery, contract/PO issues, etc. Provides monthly cash receipt forecasts and various analysis.

JOB DUTIES:

• Achieve monthly collection targets
• Manage and control the Accounts Receivables in line with the debt collection procedure
• Communicate with customers via telephone and e-mail regarding outstanding debtors, credit limit & payment terms
• Identify high-risk accounts and take appropriate action
• Conduct credit reviews/approvals of credit terms & limits per policy and in line with SEA (schedule of executive authority)
• Review all held orders promptly and release them when appropriate
• Timely escalate collection issues and find mitigation
• Assist with the timely resolution of unapplied cash receipts
• Maintain customer accounts in cooperation with the Customer Master Team
• Provide Accounts Receivables information and initiate meetings to determine a plan of approach
• Build and maintain good working relationships with both internal and external customers
• Resolve disputes, delays, and other issues by cross-functional coordination
• Build relationships with relevant business partners to ensure smooth cooperation between C2C and the business

YOU MUST HAVE:

• Ability to speak and work in the German language
• Basic knowledge of customer service
• Results-oriented
• Problem-solving skills
• Experience with analysis
• Experience working in a large multinational environment is preferable
• Strong technical and analytical skills

WE VALUE:

• Experience and knowledge of SAP & Excel
• Previous experience in a credit controller role is a great plus
• Fluency in English
• Excellent oral and written communication skills
• Ability to deal tactfully, professionally, and ethically with both internal & external customers
• Process-oriented with excellent problem-solving skills

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