Planning Admin - Derry / Londonderry

VANRATH is assisting a leading Professional Services company in recruiting a Planner & Administrator . This is a fantastic opportunity to join a company known for its excellent culture in NI and offers opportunities for progression.

Position Details

Shifts are Monday to Friday, with no weekend work. This is a permanent role based at the company\’s Derry / Londonderry office. The role also provides growth opportunities.

Salary & Benefits

Salary is fully negotiable, complemented by additional benefits and progression opportunities.

Responsibilities

1. Serve as the initial contact point for tenants regarding urgent, routine, and adaptation works.
2. Schedule customer appointments and create events.
3. Notify customers of planned arrival of workers.
4. Assign jobs to relevant trades/departments considering cost, customer service, and resource availability.
5. Raise survey events for new COTs, adaptations, and response jobs.
6. Monitor job progress to ensure completion and correct PDA documentation.
7. Coordinate with administration, supervisors, and management on ongoing works.
8. Communicate daily with client district maintenance officers/administrators.
9. Monitor and ensure completion dates are met or extensions are requested.
10. Handle queries and resolve complaints.
11. Maintain standards and processes to meet KPI targets.

The Ideal Candidate

• Experience in scheduling, logistics, or planning.
• Customer service experience and commitment to customer excellence.

Preferred Qualifications

• Experience in a fast-paced construction environment, especially housing maintenance.

Application Process

For more information or to apply, please use the link below or contact Jack Groves at Vanrath in strict confidence.

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