Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead the store, focusing on customer experience and team development.
- Company: Join Card Factory, the UK's top retailer for greeting cards and gifts.
- Benefits: Enjoy 25% discount, financial support, and access to apprenticeships.
- Why this job: Be part of a dynamic team with growth opportunities in a fast-paced environment.
- Qualifications: Previous retail management experience and a passion for customer service required.
- Other info: Apply early as we review applications regularly!
The predicted salary is between 30000 - 42000 £ per year.
Store Location: The Terrace Merlins Walk Shopping Centre Carmarthen SA31 3BN
Store Hours: 42.5
With a real focus on customer experience and colleague development, our Store Managers are key to driving the success of our stores. As a store manager, you will be responsible for delivering commercial growth and developing a team culture of putting the customer at the heart of everything we do.
Role Responsibility
- You will have overall responsibility for the running of the store, focusing on customer experience, colleague development, and delivering commercial growth in line with our 5-year strategy.
- Putting the customer at the heart of everything we do, you will develop a team of colleagues who live and breathe our customer promise and actively seek ways to delight our customers.
- You will coach, train, and develop colleagues within your store, harnessing their strengths and building on development areas.
- Be proactive in recruiting a team of Assistant Managers, Team Leaders, and Sales Assistants that reflect our values and behaviours with the required skill set to meet our business needs.
- Make commercial decisions around stock availability and merchandising.
- Actively seek contact with key stakeholders to gain a wider understanding of the business.
- Provide constructive and beneficial feedback to the store team, District, and Regional Managers around store performance and business opportunities to encourage continual growth.
The Ideal Candidate
- You will be as passionate about celebrating our customers’ life moments as we are.
- Have previous experience as a store manager within a retail environment working collaboratively with wider stakeholders across the business.
- Have experience in leading and developing a team of colleagues.
- Be prepared to work towards KPIs in a fast-paced environment.
About the Company
Card Factory is the UK’s leading specialist retailer of greeting cards, dressings, and gifts with over one thousand stores across the UK and Ireland. In 2020, we launched our exciting 5-year business strategy including our vision of becoming a true omni-channel retailer. This strategy sees significant investment into our colleagues across the business, creating multiple opportunities to join a fast-paced environment and be part of our exciting journey.
In return, we offer a wide range of benefits to support your physical, mental, and financial well-being.
- 25% Card Factory colleague discount in-store and online
- Financial Wellbeing Support
- Financial Education Tools
- Salary Advance
- Seasonal incentive schemes
- Opportunity to apply for Retail Apprenticeships
- Access to blended learning and development content
- Discounts across 100’s of UK retailers
- Employee Assistance Programme – access to tools to support mental, physical, and financial wellbeing
This is an exciting role with genuine prospects for the right candidate. If this role describes you and your career aspirations, click apply now.
We reserve the right to close this vacancy once sufficient suitable applications have been received. We advise applying early to avoid disappointment as applications will be reviewed regularly.
Location: The Terrace Merlins Walk Shopping Centre Carmarthen, United Kingdom
#J-18808-Ljbffr
Store Manager employer: Card Factory
Contact Detail:
Card Factory Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Manager
✨Tip Number 1
Familiarize yourself with Card Factory's customer promise and values. Understanding what the company stands for will help you demonstrate your alignment with their mission during the interview.
✨Tip Number 2
Prepare examples of how you've successfully developed a team in previous roles. Highlight specific instances where your coaching led to improved performance or customer satisfaction.
✨Tip Number 3
Research the local market and competitors in Carmarthen. Being knowledgeable about the retail landscape will show your proactive approach and ability to make informed commercial decisions.
✨Tip Number 4
Be ready to discuss how you would implement the company's 5-year strategy in your store. Think about innovative ideas that could enhance customer experience and drive sales growth.
We think you need these skills to ace Store Manager
Some tips for your application 🫡
Understand the Role: Make sure you fully understand the responsibilities of a Store Manager as outlined in the job description. Highlight your experience in customer service and team development in your application.
Tailor Your CV: Customize your CV to reflect your relevant experience in retail management. Emphasize your achievements in driving commercial growth and developing teams, as these are key aspects of the role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer experience and colleague development. Use specific examples from your past roles to demonstrate how you align with the company's values and goals.
Highlight Key Skills: In your application, make sure to highlight skills such as leadership, communication, and decision-making. These are crucial for a Store Manager and will help you stand out to the hiring team.
How to prepare for a job interview at Card Factory
✨Show Your Passion for Customer Experience
Make sure to express your enthusiasm for creating exceptional customer experiences. Share specific examples from your previous roles where you successfully enhanced customer satisfaction and how you plan to continue this at Card Factory.
✨Demonstrate Leadership Skills
Prepare to discuss your experience in leading and developing teams. Highlight instances where you coached colleagues, resolved conflicts, or improved team performance, showcasing your ability to foster a positive team culture.
✨Understand the Business Strategy
Familiarize yourself with Card Factory's 5-year strategy and be ready to discuss how you can contribute to its success. Show that you understand the importance of commercial growth and how your role as a Store Manager aligns with these goals.
✨Be Ready to Discuss KPIs
Since the role involves working towards KPIs, prepare to talk about your experience with performance metrics. Provide examples of how you've met or exceeded targets in a fast-paced retail environment and how you plan to achieve similar results at Card Factory.
