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- Tasks: Lead training initiatives to boost franchise operations and sales across multiple countries.
- Company: Join KellyDeli, a fast-growing food retail company known for its innovative sushi bars.
- Benefits: Enjoy perks like a sushi allowance, wellbeing allowance, hybrid working, and 27 days annual leave.
- Why this job: Make a real impact on franchise success while working in a dynamic, supportive culture.
- Qualifications: Experience in training within a franchise is preferred; strong communication and presentation skills are essential.
- Other info: Be part of a team that values growth, collaboration, and creativity in the food industry.
The predicted salary is between 36000 - 60000 £ per year.
THE GOAL The Franchise Training Manager is responsible for developing and delivering training initiatives to enhance the quality of operations, drive sales, and support the success of our Franchise Partners. This role ensures compliance with core training modules and is part of the People and Culture team, managing training plans across multiple countries. The role involves delivering training both virtually and through others to significantly impact Franchise Partners\’ business performance on an international scale. ACCOUNTABLE FOR: eLearning Compliance: Manage and own the eLearning platform, ensuring compliance and effective use. Franchise Training: Develop and deliver training that improves standards and drives sales. Ad Hoc Projects: Support the CHRO with various projects as needed. WHAT THEY DO eLearning Primary contact for the platform provider. Manage the eLearning platform, including contracts and issue resolution. Create and design training content for Franchise Partners. Train local teams on platform usage. Induct new starters on the platform. Oversee eLearning reporting and compliance content. Drive completion rates for compliance modules. Support local markets in achieving compliance training targets. Present monthly updates on eLearning compliance metrics to leadership. Franchise Partner Induction Oversee Franchise Partner induction processes. Review and recommend improvements for new inductions. Drive participation in local markets. Track and report the impact of induction on partner performance. Communicate progress and impact to senior leaders and teams. Franchise Training initiatives Collaborate with marketing and NPD teams on new product or campaign training. Identify and create training to enhance operational standards. Foster excitement and motivation around training, highlighting its value and impact on business performance. Develop training initiatives to support franchise partners in driving sales and running successful businesses. Other Design and create training programs based on company objectives. Develop eLearning content as needed. Assist the Group Learning Manager with reports and training session coordination. Provide monthly training metrics for the OLG and PAC teams. Support bespoke training requests from local or cross-country leaders. WHO YOU ARE Experience in a training role within a franchise business is highly beneficial. Proven ability to work collaboratively with different departments and deliver impactful training. Comfortable delivering training virtually & through others. Fluent in English with exceptional communication and interpersonal skills. Excellent presentation skills. Passionate about training and development. Demonstrates a growth mindset. Well-organized and familiar with eLearning technology. Experienced in designing, creating, and delivering operational training within retail or hospitality. ABOUT US KellyDeli, founded in 2010, is an innovative and rapidly expanding food retail and restaurant company. Sushi Daily, one of its brand concepts, is the leading European provider of fully-serviced sushi bars, currently operating over 1,000 kiosks across 13 countries. Our unique concept features outlets in grocery stores, supermarkets, and airports, where live Sushi Artisans create their art in front of customers, providing a unique customer experience and top-quality sushi. Our Purpose To help the world eat better, flourish together & dream bigger. VALUES Totally Together Humbly Honest Positively Passionate Constantly Curious Expertly Excellent Adopting Growth Mindset BENEFITS Sushi Allowance Wellbeing Allowance Birthday off 27 days annual leave + Bank holidays Late starts & early finish X6 of each Health Insurance Cycle to Work Hybrid working 2/3 split – Office in Old St L&D platforms Up to 10% Company Bonus Scheme #J-18808-Ljbffr
Franchise Training Manager employer: KellyDeli
Contact Detail:
KellyDeli Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Franchise Training Manager
✨Tip Number 1
Familiarise yourself with eLearning platforms and training technologies. Since the role involves managing an eLearning platform, having a solid understanding of how these systems work will give you an edge during discussions and interviews.
✨Tip Number 2
Showcase your experience in delivering training both virtually and in-person. Prepare examples of how you've successfully engaged participants in different settings, as this is crucial for the Franchise Training Manager role.
✨Tip Number 3
Highlight your collaborative skills by discussing past projects where you worked with various departments. This role requires working closely with marketing and NPD teams, so demonstrating your ability to foster teamwork will be beneficial.
✨Tip Number 4
Prepare to discuss how you can drive excitement around training initiatives. Think of creative ways you've motivated others in the past, as this aligns with the goal of enhancing operational standards and driving sales.
We think you need these skills to ace Franchise Training Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in training roles, especially within franchise businesses. Emphasise your ability to develop and deliver impactful training initiatives.
Craft a Compelling Cover Letter: In your cover letter, express your passion for training and development. Mention specific examples of how you've successfully collaborated with different departments to enhance training outcomes.
Showcase Your Communication Skills: Since the role requires exceptional communication and presentation skills, consider including a brief section in your application that demonstrates these abilities. You could mention any experience delivering training virtually or through others.
Highlight eLearning Experience: If you have experience with eLearning platforms, be sure to include this in your application. Discuss any relevant projects where you managed or created eLearning content, as this is a key responsibility of the role.
How to prepare for a job interview at KellyDeli
✨Showcase Your Training Experience
Make sure to highlight your previous experience in training roles, especially within a franchise business. Be prepared to discuss specific examples of how your training initiatives have positively impacted operations and sales.
✨Demonstrate Your Communication Skills
Since this role requires exceptional communication and interpersonal skills, practice articulating your thoughts clearly. Consider preparing a brief presentation on a training topic relevant to the company to showcase your presentation abilities.
✨Familiarise Yourself with eLearning Technology
As the role involves managing an eLearning platform, it’s crucial to be well-versed in eLearning technologies. Research the latest trends and tools in eLearning to discuss how you can enhance compliance and engagement during the interview.
✨Emphasise Collaboration and Adaptability
This position requires working collaboratively with various departments. Prepare examples that demonstrate your ability to work cross-functionally and adapt your training methods to different audiences and cultural contexts.
