IT Support Engineer

IT Support Engineer NorthamptonHybrid Working £25,000 – £32,500MSP EnvironmentWe\’re working with a fast-paced, progressive Managed Service Provider (MSP) in Northampton who are looking for an IT Support Engineer to join their growing team.This is a fantastic opportunity for someone who\’s eager to develop their skills in a supportive and forward-thinking environment.What you\’ll be doing:Providing 1st and 2nd line technical support across a wide range of technologiesTravel to customer sites on request to represent our client with support tasksResponding to and resolving service desk tickets in a timely mannerTroubleshooting hardware, software, and network issuesSupporting and administering Microsoft 365 and Azure environmentsEscalating complex issues to senior engineers where necessaryDelivering excellent customer service to a varied client baseWhat we\’re looking for:A UK Driving License is Required for this Role Proven experience in providing technical support in a help desk or similar environment.Hands-on experience with Microsoft Azure and Microsoft 365 administrationStrong knowledge of Windows OS, Office 365, and basic networkingPrevious experience in a helpdesk/service desk role handling 1st/2nd line suppor…