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- Tasks: Lead and optimize recruitment operations while ensuring top-quality service delivery.
- Company: Join Resource Management Solutions, a forward-thinking team prioritizing people.
- Benefits: Enjoy autonomy in shaping recruitment strategies and driving continuous improvements.
- Why this job: Be part of a dynamic leadership team impacting business strategy and client satisfaction.
- Qualifications: Proven senior management experience in recruitment with strong leadership and analytical skills.
- Other info: RMS values diversity and is an equal opportunities employer.
The predicted salary is between 43200 - 72000 £ per year.
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Head of Operations (Recruitment), Darlington
Client: Resource Management Solutions
Location: Darlington, United Kingdom
Job Category: Other
EU work permit required: Yes
Job Reference: 76879c20fa8c
Job Views: 4
Posted: 13.02.2025
Expiry Date: 30.03.2025
Job Description:
RMS are on the lookout for a driven Head of Operations to lead our recruitment function, optimise processes, and ensure top-quality service delivery. If you’re a strategic leader with a passion for operational excellence, this could be the perfect opportunity for you!
Job Purpose
As the Head of Operations, you will be responsible for overseeing the overall operations driving growth and ensuring the efficient delivery of recruitment services. You will provide leadership to the team, including the Recruitment Manager, and ensure high levels of operational performance, client satisfaction, and compliance. This role offers the opportunity to take ownership of the recruitment function while contributing to the broader business strategy and success.
As a key member of the leadership team, you will have the autonomy to shape and execute recruitment strategies and drive continuous improvements that support the company’s growth and industry reputation.
Key Responsibilities
- Leadership & Team Management
- Lead and mentor the Recruitment Manager and recruitment team to meet and exceed performance goals.
- Develop and implement training and development programs for the team to ensure consistent performance and career growth.
- Set clear expectations, provide regular feedback, and ensure team alignment with business objectives.
- Operational Excellence
- Oversee all recruitment processes, ensuring efficiency, quality, and compliance.
- Work with the Recruitment Manager to monitor recruitment workflows, identify operational challenges, and implement solutions to optimise efficiency.
- Lead the development and use of reporting tools to track key performance indicators (KPIs) and drive continuous improvement.
- Client & Stakeholder Management
- Build and maintain strong relationships with clients, ensuring excellent service delivery and satisfaction.
- Collaborate with business development to support the acquisition and retention of clients.
- Ensure that all recruitment activities are aligned with client needs and expectations.
- Compliance & Quality Assurance
- Oversee adherence to recruitment compliance standards and regulations.
- Work closely with the Recruitment Manager to maintain high standards of candidate experience throughout the recruitment process.
- Conduct regular process audits to ensure best practices are followed and identify areas for improvement.
- Business Strategy & Financial Management
- Manage resource planning and forecasting to ensure profitability and operational efficiency.
- Monitor and report on financial performance, implementing strategies to meet revenue and cost objectives.
- Ensure recruitment remains aligned with the company’s broader goals and strategic direction.
Person Specification
- Proven experience in a senior management or leadership role within the recruitment industry
- Strong understanding of recruitment processes, CRM, and talent acquisition strategies.
- Demonstrated experience in client relationship management and business development.
- Strong leadership, coaching, and team management skills.
- Knowledge of compliance and legal requirements in recruitment.
- Analytical mindset, with experience in data-driven decision making and performance monitoring.
- Ability to thrive in a fast-paced, target-driven environment.
This is an exciting opportunity to become part of a forward-thinking team and join an operational recruitment department that truly prioritises people, embodying the ethos of #BecausePeopleMatter! If this sounds like the perfect role for you, please apply through the link provided and we will contact you directly.
RMS is an equal opportunities employer, if you have not been contacted within 7 days following your application, please accept this as you have not been successful on these occasions.
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Head of Operations (Recruitment) employer: TN United Kingdom
Contact Detail:
TN United Kingdom Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head of Operations (Recruitment)
✨Tip Number 1
Make sure to showcase your leadership experience in recruitment during the interview. Prepare specific examples of how you've successfully led teams and improved operational processes in previous roles.
✨Tip Number 2
Familiarize yourself with the latest trends in recruitment technology and compliance standards. Being knowledgeable about these areas will demonstrate your commitment to operational excellence and strategic growth.
✨Tip Number 3
Network with professionals in the recruitment industry, especially those who have experience in leadership roles. This can provide you with valuable insights and potentially lead to referrals or recommendations.
✨Tip Number 4
Prepare to discuss how you would align recruitment strategies with broader business goals. Think about specific metrics you would use to measure success and how you would communicate this to stakeholders.
We think you need these skills to ace Head of Operations (Recruitment)
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities and expectations of the Head of Operations (Recruitment) position. Tailor your application to highlight your relevant experience and skills that align with the job description.
Craft a Compelling Cover Letter: Write a cover letter that showcases your leadership experience in recruitment, your strategic mindset, and your passion for operational excellence. Use specific examples from your past roles to demonstrate how you can contribute to the company's success.
Highlight Relevant Experience: In your CV, emphasize your proven experience in senior management within the recruitment industry. Include details about your achievements in client relationship management, team leadership, and compliance to show you are the right fit for the role.
Proofread Your Application: Before submitting your application, carefully proofread all documents to ensure there are no errors. A well-presented application reflects your attention to detail and professionalism, which are crucial for a leadership role.
How to prepare for a job interview at TN United Kingdom
✨Showcase Your Leadership Skills
As a Head of Operations, demonstrating your leadership abilities is crucial. Prepare examples of how you've successfully led teams in the past, focusing on mentoring and developing talent within your team.
✨Understand Recruitment Processes
Make sure you have a solid grasp of recruitment processes and compliance standards. Be ready to discuss specific strategies you've implemented to optimize recruitment workflows and improve service delivery.
✨Highlight Client Relationship Management
Since client satisfaction is key, prepare to share your experiences in building and maintaining strong client relationships. Discuss how you've aligned recruitment activities with client needs and expectations.
✨Demonstrate Analytical Thinking
An analytical mindset is essential for this role. Be prepared to talk about how you've used data-driven decision-making to monitor performance and implement improvements in recruitment operations.
