Inclusion Coordinator

Inclusion Coordinator

London Full-Time 36000 - 60000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead D&I strategies and initiatives to foster an inclusive culture at Rakuten.
  • Company: Rakuten is a global leader committed to innovation and diversity.
  • Benefits: Enjoy a collaborative environment, professional development opportunities, and a focus on inclusion.
  • Why this job: Make a real impact on workplace culture while working with diverse teams and innovative projects.
  • Qualifications: 2-3 years in HR or related fields; strong project management and analytical skills required.
  • Other info: Join us to champion our Shugi Principles and drive meaningful change in the EMEA region.

The predicted salary is between 36000 - 60000 £ per year.

Job Description:

Inclusion Specialist

Global Talent Management & Inclusion Team

Europe

Reporting into the Global Talent Management & Inclusion Team, the Inclusion Specialist will lead the design and implementation of Diversity and Inclusion (D&I) strategies and initiatives to foster an inclusive culture at Rakuten in the EMEA region. The Specialist will collaborate closely with regional Steering Committee (\”SteerCo\”) co-chairs at an HR and business level, while championing Rakuten\’s Shugi Principles, which form the core of our corporate philosophy and guide our actions and decisions. They will be the main point of contact between internal and external consultants to align on strategy and ensure our practices strive to be innovative and effective.

Key Responsibilities:

  1. Support the development of quarterly EMEA SteerCo content and agenda, facilitate quarterly meetings, and follow up with notes. Coordinate with ERGs on key Inclusion topics for the region, identify status and key metrics for SteerCo-sponsored projects/initiatives/partnerships.
  2. Ensure our practices and culture reflect the aims of our regional Steering Committee goals. Work including, but not limited to:
  1. Provide local D&I expertise and insights from SteerCo priorities to local business units and HR teams.
  2. Partner with Employee Resource Groups (ERGs) to develop programs and events that support Rakuten\’s Diversity & Inclusion initiatives, ensuring they reflect our commitment to the Shugi Principles.
  3. Collaborate with the Communications team to regularly communicate internal and external D&I initiatives, events, and progress.
  • Manage programs that ensure all D&I initiatives align with and promote our Inclusion Vision, Mission, and Rakuten\’s Shugi Principles, fostering a culture of empowerment, innovation, and respect.
  • Analyse and report on key diversity metrics and provide actionable insights to inform strategy and decision-making.
  • Lead the design and execution of an annual ERG/EDIC Summit, enabling diverse talent to network, engage in forums, and access tailored training and development programs aligned with career progression goals.
  • Develop, implement, and facilitate an inclusion learning and awareness strategy for all levels of employees through leveraging Talent Development content (e.g. manager training, functional training).
  • Qualifications:

    1. Minimum 2-3 years of prior training and/or related human resource experience.
    2. Current knowledge and understanding of Diversity & Inclusion best practices in the EMEA region.
    3. Strong program and project management skills with a proven track record of creating and communicating a clear project plan and keeping stakeholders informed.
    4. Demonstrated self-initiative and attention to details.
    5. Excellent analytical skills with the ability to translate metrics, research, and trends into implementing solutions.
    6. Strong interpersonal skills with a demonstrated ability to build relationships internally and externally.
    7. Proficient in Microsoft Office (with an emphasis on Excel and PowerPoint), Slack, Teams, Workday, Qualtrics.
    8. Strong verbal and written communication skills with experience in facilitation/presentation.
    9. Strategic thinker with a passion for driving change.
    10. Comfortable managing through ambiguity to define clear road maps, recommendations, plans, and processes.
    11. Experience working with a global or multinational organization is a plus.

    About Rakuten\’s Shugi Principles:

    Rakuten\’s Shugi Principles are the core values that guide our actions and decisions. Our worldwide practices describe specific behaviors that make Rakuten unique and united across the world. We expect Rakuten employees to model these 5 Shugi Principles of Success.

    1. Always improve, Always Advance – Only be satisfied with complete success – Kaizen
    2. Passionately Professional – Take an uncompromising approach to your work and be determined to be the best
    3. Hypothesize – Practice – Validate – Shikumika – Use the Rakuten Cycle to succeed in unknown territory
    4. Maximize Customer Satisfaction – The greatest satisfaction for our teams is seeing their customers smile
    5. Speed!! Speed!! Speed!! – Always be conscious of time – take charge, set clear goals, and engage your team

    Join us in our mission to create a more inclusive and innovative workplace that reflects the diverse world we live in.

    #J-18808-Ljbffr

    Inclusion Coordinator employer: Rakuten

    At Rakuten, we pride ourselves on being an exceptional employer that champions diversity and inclusion within a vibrant and innovative work culture. As an Inclusion Coordinator in the EMEA region, you will have the opportunity to lead impactful D&I initiatives while collaborating with passionate colleagues who share a commitment to our Shugi Principles. With a focus on employee growth and development, we offer tailored training programs and networking opportunities that empower you to thrive in your career while making a meaningful difference in our inclusive workplace.
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    Contact Detail:

    Rakuten Recruiting Team

    StudySmarter Expert Advice 🤫

    We think this is how you could land Inclusion Coordinator

    ✨Tip Number 1

    Familiarize yourself with Rakuten's Shugi Principles. Understanding these core values will not only help you align your application with the company's culture but also prepare you for discussions during interviews, showcasing your commitment to their mission.

    ✨Tip Number 2

    Network with current or former employees in the Diversity & Inclusion field. Engaging with them can provide you with insider insights about the role and the company, which can be invaluable during your interview process.

    ✨Tip Number 3

    Stay updated on the latest trends and best practices in Diversity & Inclusion, especially within the EMEA region. This knowledge will empower you to discuss relevant topics confidently and demonstrate your expertise during interviews.

    ✨Tip Number 4

    Prepare to discuss specific examples of how you've successfully managed D&I initiatives in the past. Highlighting your experience with program management and stakeholder engagement will show that you're ready to take on the responsibilities of the Inclusion Coordinator role.

    We think you need these skills to ace Inclusion Coordinator

    Diversity & Inclusion Expertise
    Program Management
    Project Management
    Analytical Skills
    Interpersonal Skills
    Communication Skills
    Facilitation Skills
    Strategic Thinking
    Attention to Detail
    Stakeholder Management
    Microsoft Office Proficiency
    Data Analysis
    Collaboration Skills
    Training and Development

    Some tips for your application 🫡

    Understand the Role: Take the time to thoroughly read the job description for the Inclusion Coordinator position. Understand the key responsibilities and qualifications required, and think about how your experience aligns with these.

    Highlight Relevant Experience: In your application, emphasize your previous experience in Diversity & Inclusion or related human resource roles. Use specific examples that demonstrate your program management skills and your ability to drive change.

    Showcase Your Skills: Make sure to highlight your analytical skills and proficiency in tools like Microsoft Office, especially Excel and PowerPoint. Mention any experience you have with project management and communication tools such as Slack and Teams.

    Align with Rakuten's Shugi Principles: In your cover letter or personal statement, reflect on how your values align with Rakuten's Shugi Principles. Provide examples of how you embody these principles in your work and how you can contribute to fostering an inclusive culture.

    How to prepare for a job interview at Rakuten

    ✨Understand Rakuten's Shugi Principles

    Familiarize yourself with Rakuten's core values and how they influence the company's approach to Diversity and Inclusion. Be prepared to discuss how you can embody these principles in your role as an Inclusion Coordinator.

    ✨Showcase Your D&I Expertise

    Highlight your knowledge of current Diversity and Inclusion best practices, especially within the EMEA region. Prepare examples of past initiatives you've led or contributed to that align with the goals of fostering an inclusive culture.

    ✨Demonstrate Strong Project Management Skills

    Be ready to discuss your experience in managing projects and programs. Provide specific examples of how you've created clear project plans, communicated with stakeholders, and ensured successful outcomes in previous roles.

    ✨Prepare for Analytical Questions

    Expect questions that assess your analytical skills, particularly in translating metrics and trends into actionable insights. Think of instances where your analysis has directly influenced strategy or decision-making in a D&I context.

    Inclusion Coordinator
    Rakuten
    R
    • Inclusion Coordinator

      London
      Full-Time
      36000 - 60000 £ / year (est.)

      Application deadline: 2027-04-07

    • R

      Rakuten

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