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- Tasks: Join our team as a veterinary receptionist, greeting clients and managing appointments.
- Company: We're a busy small animal veterinary surgery in Crouch End, North London.
- Benefits: Enjoy 4 weeks of holiday, loyalty days, and paid CPD opportunities.
- Why this job: Be part of a supportive team and make a difference in pet care!
- Qualifications: A qualified veterinary receptionist is preferred, but enthusiasm is key!
- Other info: Flexible hours with a mix of early and late shifts, plus occasional Saturdays.
Busy, small animal veterinary surgery in Crouch End, North London require a receptionist to join our team of 6 vets, 5 RVNs, 3 VCA and our administration team. Our receptionists work in teams of 2 with an overlap each day for handovers. A qualified veterinary receptionist would be preferred. You would be responsible for greeting clients, giving client information, booking appointments, taking card and cash payments and general reception & admin duties. We use TELEOS PMS and YEALINK telephone system. Hours are as follows: Monday 7.30am – 1.30pm Tuesday 1.30pm – 7.30pm Wednesday 7.30am – 1.30pm Thursday 1.30pm – 7.30pm Friday – alternates from early/late start. Saturday up to 11 per year – 8.30am – 2.30pm Holiday is 4 weeks per year. Can earn loyalty days after 2 years continuous service. CPD is encouraged and paid for by surgery- pet nutrition, reception courses, health & safety etc
Veterinary receptionist employer: Jurassic Recruitment - Veterinary Recruitment Agen
Contact Detail:
Jurassic Recruitment - Veterinary Recruitment Agen Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Veterinary receptionist
✨Tip Number 1
Familiarize yourself with the TELEOS PMS and YEALINK telephone system before your interview. Showing that you have a basic understanding of these systems can set you apart from other candidates.
✨Tip Number 2
Highlight any previous experience in customer service or veterinary settings during your conversations. This will demonstrate your ability to handle client interactions effectively, which is crucial for this role.
✨Tip Number 3
Prepare to discuss your teamwork skills, as you'll be working closely with other receptionists and the veterinary team. Share examples of how you've successfully collaborated in past roles.
✨Tip Number 4
Express your enthusiasm for continuing professional development (CPD). Mention any relevant courses or interests in pet nutrition or health & safety, as this aligns with the surgery's values.
We think you need these skills to ace Veterinary receptionist
Some tips for your application 🫡
Highlight Relevant Experience: Make sure to emphasize any previous experience you have as a veterinary receptionist or in a similar role. Mention specific tasks you've handled, such as greeting clients, booking appointments, and managing payments.
Showcase Your Skills: List skills that are particularly relevant to the job, such as proficiency with TELEOS PMS or YEALINK telephone systems, excellent communication abilities, and strong organizational skills. Tailor your skills section to match the job description.
Personalize Your Cover Letter: Write a cover letter that reflects your passion for animal care and customer service. Mention why you want to work at this specific veterinary surgery and how you can contribute to their team.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application shows attention to detail and professionalism, which is crucial in a reception role.
How to prepare for a job interview at Jurassic Recruitment - Veterinary Recruitment Agen
✨Show Your Passion for Animal Care
Make sure to express your love for animals and your commitment to providing excellent care. Share any relevant experiences you have had in veterinary settings or with pets, as this will resonate well with the team.
✨Familiarize Yourself with TELEOS PMS
Since the surgery uses TELEOS PMS, it would be beneficial to familiarize yourself with this system before the interview. If you have experience with similar software, be ready to discuss how you can quickly adapt to new systems.
✨Highlight Your Customer Service Skills
As a receptionist, you'll be the first point of contact for clients. Prepare examples of how you've successfully handled customer inquiries or difficult situations in the past, showcasing your communication and problem-solving skills.
✨Understand the Role's Schedule
Be aware of the working hours and the importance of teamwork in this role. Show that you are flexible and willing to work the required shifts, including Saturdays, which demonstrates your commitment to the position.
