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- Tasks: Join our team as a Call Centre/Collections Agent and help manage customer accounts.
- Company: All About Recruitment Ltd is a dynamic recruitment agency focused on connecting talent with opportunity.
- Benefits: Enjoy hybrid work options, competitive salary, and monthly bonuses ranging from £500 to £2000.
- Why this job: This role offers a vibrant work environment and the chance to develop valuable skills in customer service.
- Qualifications: No specific experience required; training will be provided for motivated candidates.
- Other info: Car parking is available, and we’re looking to fill this position ASAP!
The predicted salary is between 21000 - 21000 £ per year.
All About Recruitment Ltd is currently recruiting for a Full Time Call Centre/ Collections Agents to work in a vibrant, friendly, and busy office. Hybrid and office based work is an option Applications are invited from candidates with experience in: Call Centre Agent / Enforcement Agent / Collection Agent/ Credit Control / Debt Administrator /Debt Recovery Agent / Collections Clerk / Recovery Clerk / Sales Executive / Renewals Clerk / Arrears Administrator Salary: £21000 – excellent bonus / commission and benefits , monthly bonuses typically range from £500 to £2000, no legal obligation Location: Northampton, NN1. Car Parking provided To Start: ASAP, subject to an informal meeting with the client Duration: Permanent Hours of work: Week one 8am 2.30pm and 9am 1pm Saturday Week two 9am 5pm Week three 11.30am 7pm Benefits:
Call Centre / Collections Agents, Training Provided employer: AllAboutRecruitment
Contact Detail:
AllAboutRecruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Call Centre / Collections Agents, Training Provided
✨Tip Number 1
Familiarize yourself with common call center scenarios and customer service techniques. This will help you demonstrate your understanding of the role during the informal meeting.
✨Tip Number 2
Practice your communication skills, especially in handling difficult conversations. Being able to show that you can remain calm and professional under pressure is key for this position.
✨Tip Number 3
Research the company and its values. Understanding what All About Recruitment Ltd stands for will allow you to align your answers with their expectations during the meeting.
✨Tip Number 4
Be prepared to discuss your previous experience in similar roles. Highlight specific examples where you successfully managed collections or customer interactions to showcase your suitability for the job.
We think you need these skills to ace Call Centre / Collections Agents, Training Provided
Some tips for your application 🫡
Tailor Your CV: Make sure to customize your CV to highlight relevant experience in call centre roles or collections. Use keywords from the job description to demonstrate that you meet the requirements.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and explains why you're a great fit. Mention any specific experiences related to debt recovery or customer service that align with the job.
Highlight Your Skills: In your application, emphasize skills such as communication, negotiation, and problem-solving. These are crucial for a Call Centre/Collections Agent position.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at AllAboutRecruitment
✨Show Your Communication Skills
As a Call Centre/Collections Agent, strong communication skills are essential. Be prepared to demonstrate your ability to listen actively and respond clearly during the interview.
✨Highlight Relevant Experience
Make sure to discuss any previous roles related to call centre work or collections. Share specific examples of how you handled challenging situations or achieved targets in those positions.
✨Understand the Company Culture
Research All About Recruitment Ltd and understand their values and work environment. Showing that you align with their vibrant and friendly culture can set you apart from other candidates.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving abilities. Practice responses to common situations you might face as a collections agent, such as dealing with difficult customers or negotiating payment plans.
