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For Companies At a Glance
- Tasks: Lead a dynamic team in managing sales operations across Europe, ensuring smooth order management and customer satisfaction.
- Company: Join a top-tier Hi-tech Manufacturing company known for innovation and excellence.
- Benefits: Enjoy competitive pay, opportunities for remote work, and a vibrant corporate culture.
- Why this job: Be part of a collaborative environment that values your input and drives impactful projects.
- Qualifications: Experience in sales operations and project management is essential; leadership skills are a must.
- Other info: This role offers a chance to work with diverse teams and make a real difference.
The predicted salary is between 48000 - 84000 £ per year.
We are looking for a Sales Operations Manager to join a leading Hi-tech Manufacturing company.
YOUR CHALLENGES
- Manage a team of approximately 10 Sales Operations Employees throughout Europe including Switzerland, the UK, Germany, and the Netherlands.
- Significant experience driving projects through to completion involving multiple departments and stakeholders including operations, sales, finance, IT and more.
- Prepare and present customer executive presentations, summary reports, spreadsheets, charts and analysis of data from multiple sources for internal and external use.
- Build management reporting package covering inventory level, order management and delivery analytics.
- Drive monthly forecasting for discrete and consignment orders, revenue and consignment inventory development.
- Directly responsible for executing the ins and outs of the company inventories including onsite consignment for customers as well as inventory of standard products for quick sale.
- Maintain, and execute the soft and physical inventory process to ensure accuracy and work to resolve any discrepancies if required.
- Manage inventories to ensure accurate inventory levels and associated KPI’s while maintaining continuity of supply for customers.
- Lead a team of customer service representatives and ensure accurate order management.
- Impress upon the organization and direct team the importance of creating a positive customer experience.
- Main escalation point for major delivery and order management topics and work together with counterparts at the global facilities to resolve issues quickly and pragmatically.
- Prioritize manufacturing, purchasing and the business units to coordinate capacity planning and availability of needed materials, components, equipment, and resources to align with the customer’s demand.
- Lead operations and logistics related projects domestically and internationally by working with the various stakeholder groups in the company.
Sales Operations Manager employer: LinkedIn
Contact Detail:
LinkedIn Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Operations Manager
✨Tip Number 1
Familiarise yourself with the specific challenges faced by sales operations in the hi-tech manufacturing sector. Understanding industry trends and common pain points will help you engage in meaningful conversations during interviews.
✨Tip Number 2
Network with professionals in sales operations, especially those who have experience in managing teams across Europe. Attend industry events or join relevant online forums to build connections that could provide insights or referrals.
✨Tip Number 3
Prepare to discuss your experience with cross-departmental projects. Be ready to share specific examples of how you've successfully driven projects to completion, highlighting your ability to collaborate with various stakeholders.
✨Tip Number 4
Showcase your analytical skills by being prepared to discuss how you've used data to drive decision-making in previous roles. Highlight any experience you have with inventory management and forecasting, as these are key aspects of the role.
We think you need these skills to ace Sales Operations Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in sales operations and team management. Emphasise any projects you've led that involved multiple departments, as this is crucial for the role.
Craft a Compelling Cover Letter: In your cover letter, address how your skills align with the job description. Mention specific examples of how you've driven projects to completion and improved customer experiences in previous roles.
Highlight Analytical Skills: Since the role involves preparing reports and analysing data, showcase your analytical skills. Include examples of how you've used data to drive decisions or improve processes in past positions.
Showcase Leadership Experience: As you'll be managing a team, it's important to highlight your leadership experience. Discuss your approach to team management and any successes you've had in leading teams to achieve their goals.
How to prepare for a job interview at LinkedIn
✨Showcase Your Leadership Skills
As a Sales Operations Manager, you'll be managing a team of around 10 employees. Be prepared to discuss your leadership style and provide examples of how you've successfully led teams in the past, especially in cross-departmental projects.
✨Demonstrate Your Analytical Abilities
You'll need to prepare and present data analysis and reports. Bring examples of your previous work with data, such as forecasting or inventory management, and be ready to explain your thought process and the impact of your findings.
✨Understand the Importance of Customer Experience
Impress upon the interviewers your commitment to creating a positive customer experience. Share specific instances where you have improved customer satisfaction or resolved issues effectively, highlighting your problem-solving skills.
✨Prepare for Cross-Functional Collaboration
Since the role involves working with various departments like sales, finance, and IT, be ready to discuss how you've successfully collaborated with different teams in the past. Highlight any projects that required coordination across multiple stakeholders.
