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- Tasks: Oversee driver activity and ensure timely execution of plans.
- Company: Join Stobart, a top player in transport and logistics for major UK brands.
- Benefits: Enjoy a competitive salary and a supportive work culture with a 4 on 4 off shift pattern.
- Why this job: Be part of a thriving team where your contributions are valued and you can make an impact.
- Qualifications: No specific qualifications required; just bring your enthusiasm and teamwork spirit!
- Other info: Work night shifts from 18:00 to 6:00, perfect for those who thrive in dynamic environments.
The predicted salary is between 16389 - 19000 £ per year.
Company Description Stobart(Part of the Culina Group) is a leading ambient transport and logistics business, providing services to many of the UKs best known brands across core consumer and retail sectors At Culina we have a winning culture, we believe that our culture is one of the reasons our company continues to thrive A place where you’re valued, challenged, and inspired! Job Description As a Front Desk Supervisor you willmonitor and control driver activity to ensure the plan is executed efficiently and consignments are tracking on time, escalating and reporting on issues as required, driver calls are handled effectively to minimise service disruption and operational delays & systems are updated to accurately reflect changes in driver activity and equipment detail. Shift : 4 on 4 off, 18:00 – 6:00 Salary: £27,316 per annum KeyDuties of a Front Desk Supervisor Include: Receive and action all calls from drivers via Driverline function, meeting the given KPI Targets for Driverline Follow up on any enquiries from customer teams or team members, contacting drivers to obtain updates and recording information and updates in the system for reporting purposes Pro-actively engage with drivers where required to promote teamwork and ensure successful execution of the Plan Escalate to Planning any delay impacting driver shift time
Front Desk Supervisor employer: Stobart Careers
Contact Detail:
Stobart Careers Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Front Desk Supervisor
✨Tip Number 1
Familiarize yourself with the logistics and transport industry, especially focusing on driver management and communication. Understanding the key performance indicators (KPIs) for driverline functions will give you an edge during discussions.
✨Tip Number 2
Demonstrate your ability to handle high-pressure situations effectively. Think of examples from your past experiences where you successfully managed operational delays or escalated issues, as this will resonate well with our company culture.
✨Tip Number 3
Showcase your teamwork skills by preparing examples of how you've engaged with team members or drivers in previous roles. Highlighting your proactive approach to promoting teamwork can set you apart from other candidates.
✨Tip Number 4
Be ready to discuss your experience with systems and technology used in logistics. Familiarity with tracking systems and reporting tools will be beneficial, so consider brushing up on any relevant software before your interview.
We think you need these skills to ace Front Desk Supervisor
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly read the job description for the Front Desk Supervisor position. Understand the key duties and responsibilities, as well as the skills required, so you can tailor your application accordingly.
Highlight Relevant Experience: In your CV and cover letter, emphasize any previous experience in logistics, customer service, or supervisory roles. Use specific examples that demonstrate your ability to handle driver calls, manage operations, and work under pressure.
Showcase Your Skills: Make sure to highlight skills that are crucial for the role, such as communication, problem-solving, and teamwork. Mention any relevant software or systems you are familiar with that could be beneficial for the position.
Craft a Strong Cover Letter: Write a compelling cover letter that not only outlines your qualifications but also expresses your enthusiasm for working at Stobart. Mention why you are drawn to their company culture and how you can contribute to their success.
How to prepare for a job interview at Stobart Careers
✨Understand the Role
Make sure you have a clear understanding of the Front Desk Supervisor responsibilities. Familiarize yourself with the key duties mentioned in the job description, such as handling driver calls and monitoring driver activity.
✨Showcase Your Communication Skills
Since the role involves a lot of interaction with drivers and customer teams, be prepared to demonstrate your communication skills. Share examples from your past experiences where effective communication led to successful outcomes.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess how you would handle specific situations, like managing delays or escalating issues. Think of relevant examples from your previous roles that highlight your problem-solving abilities.
✨Highlight Teamwork Experience
Teamwork is crucial in this role. Be ready to discuss instances where you worked collaboratively with others to achieve a common goal, especially in high-pressure situations.
