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- Tasks: Lead IT projects, ensuring timely delivery and top-notch customer satisfaction.
- Company: Join Air IT, a forward-thinking company focused on cutting-edge technology solutions.
- Benefits: Enjoy competitive salary, career growth, and a supportive team environment.
- Why this job: Work with innovative tech and collaborate with talented professionals in a dynamic setting.
- Qualifications: Strong networking skills and excellent communication are essential; driving license required.
- Other info: Bonus skills include experience with Microsoft Azure and wireless networking.
The predicted salary is between 28800 - 48000 £ per year.
Are you passionate about IT projects and delivering cutting-edge solutions? Do you thrive in a fast-paced environment, working alongside a talented team to drive success? If so, we have the perfect opportunity for you!
At Air IT , we’re looking for a Professional Services Engineer to take charge of technical project delivery, ensuring seamless implementation and top-tier customer satisfaction. You’ll work closely with our Project Management Office to plan, execute, and complete IT projects on time and to the highest standards.
What You’ll Do:
- Deliver outstanding IT projects, meeting deadlines and exceeding expectations
- Collaborate with the PMO to schedule and manage customer projects smoothly
- Review project scope, flagging any issues before kickoff
- Provide comprehensive handovers to our Service Desk upon project completion
- Identify and report any potential delays, ensuring projects stay on track
- Maintain accurate project records within our CRM system
- Uphold high security standards, following ISMS policies
What You Need to Succeed:
- Strong networking and security knowledge (Firewalls, VLANs, VPNs, DNS, DHCP)
- Ability to set up and maintain business networks
- Excellent communication and customer service skills
- A valid driving license for on-site project work
Bonus Skills (Nice to Have!):
- Experience with Microsoft Azure IaaS, Virtual Desktop, and backup solutions (Veeam, Datto)
- Familiarity with Mimecast, Sophos, SonicWall, Cisco Meraki
- Hands-on experience with wireless networking (Meraki, UniFi)
Why Join Us?
- Work on exciting IT projects with leading-edge technology
- Be part of a dynamic and supportive team
- Career growth and professional development opportunities
- Competitive salary and benefits package
If you’re ready to take your IT career to the next level, we’d love to hear from you! Apply today and become part of our innovative and forward-thinking team.
Apply now and let’s build the future together!
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Professional Services Engineer employer: Air IT Limited
Contact Detail:
Air IT Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Professional Services Engineer
✨Tip Number 1
Make sure to showcase your strong networking and security knowledge during the interview. Be prepared to discuss specific technologies like Firewalls, VLANs, and VPNs, as these are crucial for the role.
✨Tip Number 2
Demonstrate your project management skills by sharing examples of past IT projects you've delivered. Highlight how you collaborated with teams to meet deadlines and exceed expectations.
✨Tip Number 3
Familiarize yourself with the tools and technologies mentioned in the job description, such as Microsoft Azure IaaS and Veeam. Showing that you have hands-on experience with these can set you apart from other candidates.
✨Tip Number 4
Prepare to discuss your customer service approach. Since this role emphasizes customer satisfaction, be ready to explain how you handle client interactions and ensure their needs are met throughout the project lifecycle.
We think you need these skills to ace Professional Services Engineer
Some tips for your application 🫡
Understand the Role: Make sure to thoroughly read the job description for the Professional Services Engineer position at Air IT. Understand the key responsibilities and required skills, especially in networking and security.
Tailor Your CV: Customize your CV to highlight relevant experience and skills that align with the job requirements. Emphasize your project delivery experience and any specific technologies mentioned, such as Microsoft Azure or networking tools.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for IT projects and your ability to deliver outstanding results. Mention specific examples of past projects where you exceeded expectations and how you collaborated with teams.
Highlight Communication Skills: Since excellent communication and customer service skills are crucial for this role, make sure to provide examples in your application that demonstrate your ability to effectively communicate with clients and team members.
How to prepare for a job interview at Air IT Limited
✨Showcase Your Technical Expertise
Be prepared to discuss your knowledge of networking and security, including firewalls, VLANs, VPNs, DNS, and DHCP. Highlight any relevant projects you've worked on that demonstrate your ability to set up and maintain business networks.
✨Demonstrate Project Management Skills
Since the role involves collaborating with the PMO, be ready to talk about your experience in managing IT projects. Discuss how you plan, execute, and ensure timely delivery while maintaining high standards.
✨Emphasize Communication and Customer Service
Excellent communication skills are crucial for this position. Prepare examples of how you've effectively communicated with clients and team members in past projects, ensuring customer satisfaction and smooth project handovers.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities. Think of scenarios where you had to identify potential delays or issues before project kickoff and how you addressed them to keep projects on track.
