Field Service Engineer

Full Training Given – Excellent Career Opportunities – OTE £38,000 per annum.

The Opportunity?

As a Sales and Service Technician at Safetykleen, you will play an important role in ensuring the satisfaction and success of our customers. You’ll be in the field on our customers’ sites installing and servicing our machines. Working closely from the point of installation to providing comprehensive training to customer staff, and continuously adapting our solutions to meet evolving business needs.

This role is a blend of technical thinking, customer relationship management, and a proactive approach to identifying opportunities for service enhancements and upgrades – all of which we will teach you!

This role offers an exciting start to a successful career path within Safetykleen, with lots of opportunities for personal and professional growth.

Benefits for the Sales and Service Technician

• £23,500 per annum salary + commission – OTE approx. £38,000 per annum.
• 25 days holiday plus Bank Holidays.
• 5% Contributory Pension scheme.
• Family Life assurance of 3 times life cover salary.
• Private healthcare scheme from day 1.
• Enhanced maternity and paternity pay.
• Corporate discount scheme focused on your wellbeing, including discounted Virgin Active Gym membership.
• Discount and cashback at many retailers.
• Cycle to work scheme.
• Employee Assistance Program with 24/7 confidential helpline support for employees.
• Enhanced occupational sick pay scheme for employees with illness and/or conditions requiring treatment.
• Employee recognition program.
• Employee referral scheme.
• We provide support and access to a range of internal and external courses to help and progress your career with us.

Job Responsibilities for the Sales and Service Technician

• Conduct machine installations and servicing, ensuring optimal performance and customer satisfaction.
• Listen carefully to customer feedback, promptly address concerns, and provide expert guidance on our products and services (full training given).
• Follow Safetykleen Ways of Working meticulously, complete servicing to a high standard, and capture customer feedback to drive continuous improvement.
• Collaborate with colleagues to achieve and exceed customer expectations.
• Create memorable experiences for our customers during installations and service visits, building strong relationships and exceeding personal sales targets consistently, always putting the customer at the heart of every solution.

Skills and Competencies Required

• Full UK Driving Licence.
• Class 2 Driving Licence Advantageous.
• Inquisitive & Eager to Learn.
• Enjoys Communicating and engaging with customers.

We are Safetykleen

Safetykleen is the UK’s leading provider of Parts Washing, Waste Collection, and Environmental Advisory services, with operations spanning 12 European countries, as well as Brazil and Turkey.

With 19 branches across the UK and Ireland, we employ approximately 600 passionate individuals committed to our mission of making the planet Safer and Kleener.

Our success is built on a robust business model, a culture of winning, and a dedication to prioritising customer satisfaction.

We recognise the power of diversity amongst our workforce to deliver the exceptional service our customers expect and rely upon.

We’re on the lookout for passionate and dedicated individuals from diverse backgrounds to champion our mission to make the planet Safer and Kleener.

When you become part of the Safetykleen team, you’ll find yourself in a welcoming and inclusive workplace where your voice matters, your talents are appreciated, and your career growth and development is based on merit and performance.

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