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For Companies At a Glance
- Tasks: Engage customers, provide styling advice, and enhance their shopping experience.
- Company: Hobbs London is a luxury women's fashion brand known for timeless British style.
- Benefits: Receive full training, ongoing support, and enjoy a dynamic work environment.
- Why this job: Join a brand that values diversity and offers growth opportunities in a stylish setting.
- Qualifications: Excellent communication skills and a passion for customer service are essential.
- Other info: Flexible working hours and a chance to be part of a renowned fashion brand.
The predicted salary is between 24000 - 36000 £ per year.
A first-class shopping experience starts with our in-store Style Advisors. Natural promoters of customer service excellence, they go out of their way to provide an outstanding in-store experience to ensure that our customers return time and time again. Hardworking and dedicated, our Style Advisors treat our customer as their primary focus, actively listening to their needs and providing considered product and styling options to our customer to enhance the overall store performance.
As a Style Advisor we will need you to connect with our customers with personality and pride, acting as a brand ambassador to promote and deliver the outstanding customer experience for which we are renowned. Reporting to the Store Manager we will need you to stay up to speed on latest styles and be the driving force behind service in store, making the customer experience sparkle with your passionate, customer-facing perspective. Efficiently identifying and advising our customers on outfit building will be second nature in your role (whether that be daywear, work wear or wedding wear!) and you will strive to help achieve commercial objectives by finding the best style solution for our customer.
Key accountabilities and KPIs include:
- Actively greeting, assisting, and selling in a professional and consultative manner with the aim of building multiple sales, championing our high-quality premium products at all available opportunities
- Delivering an inspirational picture of the TFG vision in store to drive store performance by maintaining a high awareness of visual merchandising principles
- Operating an electronic Point of Sale system, handling transactions accurately with dutiful care and attention whilst anticipating future opportunities to keep our customers engaged
- Assisting in all tasks required to ensure the smooth day to day running of the store, working effectively to promote our brand and products and position us as a dependable shopping destination
About You
As a Style Advisor we will provide you with full training and ongoing support from the get-go to ensure you have all the tools to succeed in your role. We will need you to be reliable and motivated to fulfil the role, flexible enough to work on a rota basis and balance shifting priorities in store. You will be engaging with excellent communication skills and flourish in a customer-facing environment whilst sharing your product knowledge and styling expertise. Customer-centric, you will take pride in everything you do, focused on adding value and making the most of every commercial opportunity that arises in store.
About Us
DISTINCT, DIRECTIONAL AND CONSIDERED DESIGN
Whistles is a London-based style destination known for timeless design, curating must-have pieces and wardrobe signatures that elevate the everyday.
Capturing the spirit of modern dressing distinctively, we curate contemporary collections that seek to empower us with a strong sense of independence and individuality.
TFG London Inclusion and Diversity statement of commitment:
At TFG London and across all our brands we are committed to creating an inclusive culture that welcomes, develops and celebrates a diversity of backgrounds, experiences, cultural references and ideas and opinions within our business.
We are working together to ensure our environment is one where difference is not only respected but encouraged and celebrated and people can bring their authentic, unique selves to work, where their contribution is valued, ability enhanced, and perspective appreciated.
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Contact Detail:
The Foschini Group / TFG London Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Style Advisor - Covent Garden
✨Tip Number 1
Familiarise yourself with the latest fashion trends and styles, especially those that align with Hobbs London’s aesthetic. Being knowledgeable about current collections will help you engage customers effectively and demonstrate your expertise.
✨Tip Number 2
Practice your customer service skills by role-playing different scenarios with friends or family. This will help you become more comfortable in a consultative selling environment, allowing you to connect with customers and understand their needs better.
✨Tip Number 3
Visit the store before your interview to observe the team in action. Take note of how they interact with customers and the overall atmosphere. This insight can help you tailor your approach and show your genuine interest in the brand during your application process.
✨Tip Number 4
Network with current or former employees of Hobbs London on platforms like LinkedIn. They can provide valuable insights into the company culture and expectations, which can be beneficial for your interview preparation.
We think you need these skills to ace Style Advisor - Covent Garden
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what a Style Advisor does. Highlight key responsibilities and think about how your skills and experiences align with these requirements.
Tailor Your CV: Customise your CV to reflect your customer service experience and any relevant fashion knowledge. Use specific examples that demonstrate your ability to connect with customers and enhance their shopping experience.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for fashion and customer service. Mention why you want to work for Hobbs London specifically and how you can contribute to their brand values and customer experience.
Showcase Your Personality: In your application, let your personality shine through. As a Style Advisor, being engaging and approachable is key, so make sure your writing reflects your enthusiasm and ability to connect with others.
How to prepare for a job interview at The Foschini Group / TFG London
✨Show Your Passion for Fashion
As a Style Advisor, it's crucial to demonstrate your enthusiasm for fashion and styling. Be prepared to discuss your favourite trends and how you would incorporate them into customer recommendations. This will show your potential employer that you are genuinely invested in the role.
✨Emphasise Customer-Centric Skills
Highlight your ability to connect with customers and provide exceptional service. Share examples of past experiences where you successfully engaged with customers, listened to their needs, and offered tailored solutions. This will illustrate your commitment to enhancing the customer experience.
✨Familiarise Yourself with the Brand
Research Hobbs London and understand its brand values, product offerings, and target audience. Being knowledgeable about the company will allow you to speak confidently about how you can contribute to its success and align with its vision during the interview.
✨Prepare for Role-Play Scenarios
Expect to participate in role-play scenarios during the interview, where you may need to demonstrate your selling techniques or how you would assist a customer. Practising these scenarios beforehand can help you feel more comfortable and showcase your skills effectively.
