F&B Assistants

F&B Assistants

Full-Time 25856 £ / year No home office possible
T

At a Glance

  • Tasks: Join our team to enhance guest dining experiences and deliver outstanding customer service.
  • Company: Imperial London Hotels is a family-run company with over 185 years of history in hospitality.
  • Benefits: Enjoy 28 days holiday, free meals, discounts, and a structured career path.
  • Why this job: Experience a fast-paced environment while interacting with guests from around the world.
  • Qualifications: 1 year experience in F&B, a passion for service, and flexibility in shifts required.
  • Other info: Opportunities for growth into supervisory and management roles available.

Do you have a passion for enhancing the guest dining experience? Do you thrive in a role where every day brings a new challenge and an opportunity to create memorable guest experiences? If so, we would love to hear from you! We are looking for a warm and welcoming individual to join our dedicated Food & Beverage team at our hotel in Bloomsbury, central London.

As a key member of our team, you'll play an essential role in ensuring our guests have a memorable stay in our F&B Outlets. You will be preparing and servicing drinks based on our brand standards, processing orders accurately in Micros with minimum error, setting up the buffet in the morning, replenishing stock levels during service, and delivering outstanding customer service to our guests.

Why Join Us?

This is a great opportunity to enhance your experience in food & beverage operations; we provide a structured career path. From F&B Assistants, Bar Tenders, F&B Supervisors, Assistant F&B Manager to F&B Manager, we support your growth every step of the way. With dedicated training opportunities from day one, you'll gain the skills and experience needed to progress in your role.

No two days are the same. You'll interact with guests from around the world and work as part of a close-knit, supportive team. Our food & beverage area often resembles a bustling airport terminal - fast-paced, exciting, and full of energy!

What we’re looking for:

  • 1 year experience in a Food & Beverage environment as a Host, Food & Beverage Assistant or Bar Tending, ideally in hotels or similar environment
  • A natural flair for customer service and a passion for food & beverage
  • Flexibility to work a varied shift pattern: early mornings, evenings, and weekends
  • Team-oriented attitude
  • Positive and caring personality
  • Professional proficiency in English

Desirable (not essential but a plus!):

  • Experience in the hospitality sector
  • Proficiency in multiple languages
  • Knowledge of Micros (POS System)

What’s in it for you?

  • 28 Days Holiday pro-rata increasing with length of service up to 33 days
  • Free meals on duty
  • Uniform & dry-cleaning
  • Workplace pension scheme
  • £300 Refer a Friend Scheme
  • Employee recognition
  • Employee awards
  • Social events
  • Interest-free Season Ticket Loan / Travelcard Loan
  • 50% discount to friends and family in our hotels on hotel rooms & 20% discount in our restaurants (subject to availability)
  • Local discounts at Gym, Dry Cleaners, Bowling and Restaurant outlets
  • Early Pay - Instantly access a portion of the pay you’ve already earned
  • Shopping discounts across several high-street brands and online retailers (via Each Person)
  • Nursery Scheme via Each Person (subject to eligibility)
  • Mental health first aiders support & well-being
  • Employee Assistance Programme- Supported by Hospitality Action

You can explore additional benefits here:

About Us:

We are part of the Imperial London Family of Hotels, a family-run company with over 185 years of history. We are rewriting the traditional hospitality mindset, paving the way for a fresh approach at our 8 hotels in Bloomsbury. Our purpose is to provide authentic London experiences and memorable stays to all our guests. And we believe that starts with the right team. Are you ready to be the best version of yourself and contribute towards our next chapter? Please reach out to us today!

F&B Assistants employer: The Imperial London Hotels Ltd

Imperial London Hotels Group is an exceptional employer located in the vibrant Bloomsbury area, offering a dynamic work environment where every day presents new challenges and opportunities to create memorable guest experiences. With a strong focus on employee growth, we provide structured career paths and dedicated training from day one, ensuring that our team members can progress from F&B Assistants to managerial roles. Our supportive culture, combined with attractive benefits such as generous holiday allowances, discounts, and well-being support, makes us a fantastic place to build a rewarding career in hospitality.
T

Contact Detail:

The Imperial London Hotels Ltd Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land F&B Assistants

✨Tip Number 1

Familiarise yourself with the Imperial London Hotels Group and their values. Understanding their commitment to guest experiences will help you align your approach during interviews and discussions.

✨Tip Number 2

Highlight your customer service skills in conversations. Since this role is all about enhancing guest experiences, sharing specific examples of how you've gone above and beyond for customers can make a strong impression.

✨Tip Number 3

Be prepared to discuss your flexibility regarding shift patterns. The role requires working varied hours, so showing that you're adaptable and willing to take on different shifts will demonstrate your commitment.

✨Tip Number 4

If you have experience with POS systems like Micros, be sure to mention it. Even if it's not essential, demonstrating familiarity with such tools can set you apart from other candidates.

We think you need these skills to ace F&B Assistants

Customer Service Skills
Attention to Detail
Teamwork
Flexibility
Communication Skills
Time Management
Experience with POS Systems (Micros)
Multitasking
Positive Attitude
Problem-Solving Skills
Knowledge of Food & Beverage
Professional Proficiency in English
Ability to Work Under Pressure
Interpersonal Skills

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant experience in the food and beverage sector. Emphasise any roles where you provided customer service, worked in a team, or handled food and drink preparation.

Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for enhancing guest experiences. Mention specific examples from your past roles that demonstrate your customer service skills and ability to thrive in a fast-paced environment.

Highlight Relevant Skills: In your application, clearly outline skills that match the job description, such as proficiency in English, teamwork, flexibility with shifts, and any experience with POS systems like Micros.

Show Enthusiasm for the Role: Convey your excitement about the opportunity to work at Imperial London Hotels Group. Mention why you are drawn to their approach to hospitality and how you can contribute to creating memorable guest experiences.

How to prepare for a job interview at The Imperial London Hotels Ltd

✨Show Your Passion for Customer Service

Make sure to express your enthusiasm for enhancing the guest dining experience. Share specific examples from your past roles where you went above and beyond to ensure customer satisfaction.

✨Demonstrate Your Team Spirit

Since this role requires a team-oriented attitude, be prepared to discuss how you work well with others. Highlight any experiences where you collaborated effectively in a fast-paced environment.

✨Familiarise Yourself with the Role's Requirements

Review the job description thoroughly and understand the key responsibilities, such as using the Micros POS system and preparing drinks. Being knowledgeable about these tasks will show your preparedness and eagerness to excel.

✨Prepare Questions for Your Interviewers

Think of insightful questions to ask about the company culture, training opportunities, and career progression. This not only shows your interest in the role but also helps you determine if it's the right fit for you.

T
Similar positions in other companies
UK’s top job board for Gen Z
discover-jobs-cta
Discover now
>