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- Tasks: Join our IT team as a POS Business Analyst, defining and improving business processes.
- Company: Harrods is a leading luxury department store, known for top designers and exceptional shopping experiences.
- Benefits: Enjoy flexible working, 22 days' holiday, birthday off, and up to 33% in-store discount.
- Why this job: Be part of a dynamic team that values your input and fosters career growth in a vibrant culture.
- Qualifications: Experience in POS systems, strong analytical skills, and knowledge of compliance standards are essential.
- Other info: We celebrate diversity and encourage applicants from all backgrounds to apply.
The predicted salary is between 36000 - 60000 £ per year.
POS Business Analyst
We are looking for a Business Analyst (Point of Sale) to join our IT team here at Harrods. You will play a pivotal role in defining and maintaining business processes and functions supported by our suite of POS applications.
About The Role
As the Business Analyst (POS), you will be responsible for delivering a consistent, precise, and detailed set of business requirements for POS projects and initiatives: analysing and documenting business requirements for key processes and producing the prerequisite Harrods and POS supplier documentation.
You will also:
- Identify and improve governance standards around POS for business analysis processes and deliverables.
- Deliver business value throughout the entire project lifecycle and beyond, ensuring that the solutions implemented align with business objectives.
- Manage the POS backlog across the various POS applications; and track the agreed priorities with business stakeholders in conjunction with the Retail Systems Manager and Business Relationship Manager.
About You
As one of our Business Analysts, your enthusiasm for the business analysis discipline, along with your resilience under pressure and drive for continuous improvement are essential traits. Your focus will be on delivering business value throughout the entire project lifecycle and beyond, ensuring that the solutions implemented align with business objectives.
You will also have the following:
- Proficiency in POS software and hardware, including troubleshooting and identifying opportunities for improvement.
- Strong understanding of the integration of POS systems with other business processes.
- Awareness of PCIDSS, and GDPR for payment & customer data privacy compliance.
- Previous experience in business analysis within POS and retail environment.
About Us
Harrods is one of the world’s leading luxury department stores and we’re becoming a destination for top designers, and the most sought-after brands from around the globe. Our combined mission is to make visiting our iconic Knightsbridge store one of the world’s most inspiring shopping experiences.
Our Promise to You
Help us make the impossible possible for our customers and we’ll do something remarkable for you. As well as offering a friendly environment to inspire your best work, we provide abundant opportunities and support to build an exceptional career across the varied specialisms of our business.
In return you’ll receive an excellent benefits package, including a company pension, flexible working, 22 days’ holiday, and your birthday off, up to 33% in-store discount (including across our Foodhalls and restaurants) and a season ticket loan.
Uniquely You
Whilst our job adverts outline the ideal qualities, skills, and prior experience for the role, we believe in the potential for growth and value individual strengths. If you can demonstrate the majority of skills and strong experience to thrive in this role, we would encourage you to apply.
At Harrods, we believe the personality and authenticity of our people sets us apart. We celebrate and invite applications from all cultures, backgrounds, tastes, and experiences and are proud of our culture where people from all walks of life can grow and thrive. What makes you unique makes us exceptional.
If you want to know more about our people and our culture, search #TogetherHarrods on LinkedIn, Facebook or follow us on Instagram @togetherharrods.
Additional Information:
Time Type: Permanent
Department: Business Solutions (Alison Townsend)
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POS Business Analyst employer: Harrods Limited
Contact Detail:
Harrods Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land POS Business Analyst
✨Tip Number 1
Familiarize yourself with the specific POS software and hardware that Harrods uses. Understanding their systems will not only help you in interviews but also demonstrate your proactive approach to the role.
✨Tip Number 2
Highlight any previous experience you have in business analysis within a retail environment, especially related to POS systems. Be ready to discuss specific projects where you delivered business value and improved processes.
✨Tip Number 3
Showcase your understanding of compliance standards like PCIDSS and GDPR. Being knowledgeable about these regulations will set you apart as a candidate who is aware of the critical aspects of handling payment and customer data.
✨Tip Number 4
Prepare to discuss how you can contribute to improving governance standards around POS processes. Think of examples from your past work where you successfully implemented or suggested improvements in similar areas.
We think you need these skills to ace POS Business Analyst
Some tips for your application 🫡
Understand the Role: Make sure you fully understand the responsibilities and requirements of the POS Business Analyst position. Tailor your application to highlight your relevant experience in business analysis, particularly within POS and retail environments.
Highlight Relevant Skills: Emphasize your proficiency in POS software and hardware, as well as your understanding of integration with other business processes. Mention any experience you have with PCIDSS and GDPR compliance to show you are aware of important regulations.
Showcase Your Achievements: Include specific examples of how you've delivered business value in previous roles. Use metrics or outcomes to demonstrate your impact on projects and how you’ve improved governance standards or processes.
Personalize Your Application: Let your personality shine through in your application. Harrods values authenticity and individual strengths, so share what makes you unique and how you can contribute to their mission of providing an inspiring shopping experience.
How to prepare for a job interview at Harrods Limited
✨Understand POS Systems
Make sure you have a solid grasp of POS software and hardware. Be prepared to discuss your experience with troubleshooting and identifying areas for improvement, as this will be crucial in demonstrating your expertise.
✨Showcase Your Analytical Skills
Be ready to provide examples of how you've previously analyzed and documented business requirements. Highlight specific projects where you delivered business value and aligned solutions with business objectives.
✨Familiarize Yourself with Compliance Standards
Brush up on PCIDSS and GDPR regulations related to payment and customer data privacy. Being knowledgeable about these standards will show that you understand the importance of compliance in the retail environment.
✨Communicate Effectively with Stakeholders
Prepare to discuss how you've managed backlogs and tracked priorities with business stakeholders in past roles. Effective communication is key in ensuring that everyone is aligned throughout the project lifecycle.
