Client Engagement Officer

Client Engagement Officer

Bristol Full-Time 36000 - 60000 ÂŁ / year (est.) No home office possible
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At a Glance

  • Tasks: Engage clients, drive lead generation, and promote apprenticeships across the South of England.
  • Company: Join Paragon Skills, a top-rated apprenticeship provider dedicated to meaningful learning experiences.
  • Benefits: Enjoy flexible working, 20 days annual leave, wellness perks, and paid volunteering days.
  • Why this job: Be part of a supportive culture that values your growth and celebrates contributions.
  • Qualifications: Experience in B2B sales, strong communication skills, and a full driving licence required.
  • Other info: We are a Disability Confident Employer, ensuring inclusivity in our hiring process.

The predicted salary is between 36000 - 60000 ÂŁ per year.

Company Description

We are passionate, innovative, and determined to deliver an outstanding teaching and learning experience to every learner every time. Our handpicked, trusted people demonstrate their specialist knowledge and expertise in everything they do, and have a commitment to delivering meaningful learning interactions to our learners nationally. Paragon Skills is Ofsted Grade 2 “Good” and a Top 5 Apprenticeship Provider, with a true dedication to the Care, Education and Professional Services Sector. We are also a Top 10 "Big Organisation" as part of the Sunday Times Top 100 Best Places To Work.

Position

  • Location: Field based to support our clients across the South of England.
  • Hours: 36.5 a week (Monday - Friday)

We’re expanding our commercial teams and seeking motivated client engagement professionals to drive growth across the South of England. In this field-based role, you will enhance lead generation, maximize campaign effectiveness, and improve client retention through exceptional service. If you are results-driven, experienced in B2B sales, and skilled at engaging stakeholders at both site and senior levels, we want you to join our team and help promote the value of apprenticeships.

Key Responsibilities:

  • Lead and support lead generation campaigns for key accounts
  • Build strong relationships with clients at site and senior levels
  • Promote apprenticeships and training solutions, demonstrating ROI
  • Stay informed on industry trends
  • Drive learner volumes across a client portfolio
  • Ensure compliance with GDPR and internal policies

Requirements

What We’re Looking For:

  • Experience in B2B lead generation and sales
  • Ability to engage at both site and senior levels
  • Commercially aware, with knowledge of the further education sector
  • Confident, approachable, and self-motivated
  • IT literate (MS Office and CRM systems)
  • Full driving license and ability to travel nationally
  • Flexibility for overnight stays where required

Other information

What’s in it for you? Paragon Skills is an inclusive, welcoming and supportive place to work with a fantastic culture that supports each employee's learning, development, and career growth. We are proud to offer a suite of Paragon Choices which are optional benefits including life assurance and income protection and core benefits below:

  • 20 days annual leave - increasing with length of service and a holiday purchase scheme
  • 3 Paragon Days for our Operational December Closure and 8 Public Bank Holidays
  • Up to 3 days of paid volunteering leave and corporate conscience initiatives
  • Perkbox – a suite of lifestyle benefits and wellness tools
  • Commission
  • Recognition and long service awards to celebrate our colleagues’ contributions

We are a Disability Confident Employer and have a guaranteed interview scheme in place to ensure that nobody is overlooked or discriminated against because of their disability. If you meet the minimum criteria when you apply and you have informed us in your application that you have a disability, you will be guaranteed an interview for that role. To promote and maintain an inclusive working environment, as part of your application process we will ask you to share data on certain characteristics. These answers will not form part of the selection and recruitment process and will not be shared with anyone outside of the People Team. Paragon Skills is committed to the safeguarding and wellbeing of our learners and colleagues and we implement robust safer recruitment practices to support this. Depending on the role you are applying for, we may undertake a number of necessary checks to confirm you are suitable to work with children and vulnerable adults, which may include a Disclosure and Barring Service check. We are also committed to promoting equality and inclusion throughout our colleague and learner populations.

Client Engagement Officer employer: Paragon Skills

Paragon Skills is an outstanding employer, recognised as a Top 10 'Big Organisation' in the Sunday Times Top 100 Best Places To Work. With a strong commitment to employee development and a supportive culture, we offer flexible working arrangements, generous leave policies, and a suite of optional benefits that enhance work-life balance. Join us in making a meaningful impact in the Care, Education, and Professional Services Sector while enjoying opportunities for personal and professional growth across the South of England.
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Contact Detail:

Paragon Skills Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Client Engagement Officer

✨Tip Number 1

Familiarise yourself with the latest trends in the further education sector. Understanding current developments will not only help you engage effectively with clients but also demonstrate your commitment to the industry during conversations.

✨Tip Number 2

Network with professionals in B2B sales and client engagement. Attend industry events or webinars to connect with potential colleagues and clients, which can provide valuable insights and opportunities for collaboration.

✨Tip Number 3

Prepare to discuss specific examples of how you've successfully driven lead generation and client retention in previous roles. Being able to share tangible results will set you apart from other candidates.

✨Tip Number 4

Showcase your understanding of GDPR compliance and its importance in client interactions. This knowledge is crucial for the role and will highlight your attention to detail and professionalism.

We think you need these skills to ace Client Engagement Officer

B2B Sales Experience
Lead Generation
Stakeholder Engagement
Client Relationship Management
Commercial Awareness
Knowledge of Further Education Sector
Excellent Communication Skills
Self-Motivation
IT Literacy (MS Office and CRM Systems)
Flexibility for Travel
Understanding of GDPR Compliance
Problem-Solving Skills
Adaptability
Time Management

Some tips for your application 🫡

Understand the Role: Read the job description thoroughly to understand the key responsibilities and requirements for the Client Engagement Officer position. Tailor your application to highlight relevant experience in B2B sales and client engagement.

Highlight Relevant Experience: In your CV and cover letter, emphasise your experience in lead generation and relationship building. Use specific examples that demonstrate your ability to engage stakeholders at various levels and drive results.

Showcase Your Skills: Make sure to mention your IT literacy, particularly with MS Office and CRM systems, as well as your flexibility for travel. These are important aspects of the role that should be clearly outlined in your application.

Personalise Your Application: Address your cover letter to the hiring manager if possible, and express your enthusiasm for the company’s mission and values. Mention why you want to work for Paragon Skills specifically and how you can contribute to their goals.

How to prepare for a job interview at Paragon Skills

✨Research the Company

Before your interview, take some time to learn about Paragon Skills. Understand their mission, values, and recent achievements. This will not only help you answer questions more effectively but also show your genuine interest in the role.

✨Prepare for B2B Sales Questions

Since the role focuses on B2B lead generation and client engagement, be ready to discuss your previous experiences in sales. Prepare specific examples of how you've successfully engaged clients and driven results in past roles.

✨Demonstrate Your Knowledge of Apprenticeships

Familiarise yourself with the apprenticeship landscape and be prepared to discuss how you can promote their value. Showing that you understand the benefits of apprenticeships will set you apart from other candidates.

✨Showcase Your Relationship-Building Skills

The role requires building strong relationships with clients at various levels. Be ready to share examples of how you've successfully built rapport and maintained long-term relationships in your previous positions.

Client Engagement Officer
Paragon Skills
Location: Bristol
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