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For Companies At a Glance
- Tasks: Lead payroll processes for UK Technology Solutions and ensure compliance across international payrolls.
- Company: Join Ocado Group, a leader in online grocery innovation using robotics and AI.
- Benefits: Enjoy 30 days of remote work, generous leave, and comprehensive health benefits.
- Why this job: Be part of a dynamic team driving payroll transformation and innovation in a fast-paced environment.
- Qualifications: CIPP Foundation Degree required; experience in large payroll operations and people management is essential.
- Other info: Flexible working options and a culture focused on service excellence await you!
The predicted salary is between 48000 - 72000 £ per year.
Ocado Group is an equal opportunities employer and as such makes every effort to ensure that all potential employees are treated fairly and equally, regardless of their sex, sexual orientation, marital status, race, colour, nationality, ethnic or national origin, religion or belief, age, or disability or union membership status.
About Us
Our teams are putting the world’s retailers online using the cloud, robotics, AI, and IoT. We provide services to partner clients globally via our innovative advanced robotics technology, known as the Ocado Smart Platform (“OSP”), this drives our highly automated, multi-million pound Customer Fulfilment Centres (CFCs). In our CFCs – together with the proprietary software applications – we operate a world-class online grocery business that automates the single pick of products, ready for your online delivery.
About the role
Ocado is about innovation, doing things differently and not conforming to the status quo. You need to be the same. You’ll need the resilience to deal with an ever-changing environment and the flexibility to deal with changing priorities effectively.
We are currently looking for a Senior Payroll Manager within the People Operations team who will have the accountability for the delivery of the UK Technology Solutions payroll, and overall responsibility to ensure all international payrolls are compliant to the local legislation and Ocado’s policies and procedures.
Accountabilities
- Manage the team to deliver payroll processes effectively and efficiently for the UK Technology Solutions business adhering to set and agreed SLAs, KPI and policies providing a high quality user experience for colleagues and business stakeholders.
- Lead the team to process payroll and relevant payments delivering accurate payments on time and effectively manage enquiries from colleagues and business teams.
- Support period end activities (closing the sub ledger) and ensure correctness of payments.
- Report and present KPIs to senior management.
- Support the development of the service provision strategy across all locations and develop strong relationships with UK and international service providers.
- Effectively manage supplier performance to achieve agreed service levels and customer satisfaction.
- Continuously improve processes leveraging automation to achieve better efficiency and customer experience and working closely with Group IT to drive and adapt system changes.
- Drive and support the payroll transformation programme across strategy, provider selection, customer service focus and international expansion.
- Support wider business transformation programmes with relevant expertise (e.g. Finance and People Transformations), making recommendations for improvements where relevant, championing innovation and continuous improvement.
- Act as a subject matter expert for payroll defining requirements and driving improvement of processes and systems to meet business requirements, performance metrics and compliance.
- Driving initiatives to enhance compliance controls and address areas of non-compliance and internal finance procedures.
- Build and develop a high performing highly engaged team creating a culture of service excellence.
- Create a culture of customer service and delivery excellence.
About you
- CIPP Foundation Degree (or equivalent).
- Experience of large payroll operations (c 1500 + employees), ideally across multiple international markets.
- Strong demonstrable experience of people management (team of 4 FTE, incl 6 dotted line reports).
- Significant experience of payroll and HRIS applications, ideally including implementation and transformation.
- Experience of customer service focused delivery in an international / global environment.
- Significant experience of UK payroll, benefits and related HMRC legislation.
What we offer you
Our employee benefits are designed for you, we care about people and we’ve ensured we have a wealth of benefits that focus on your well-being. We regularly review our benefits to ensure we are supporting our employees appropriately.
- 30 days ‘working from anywhere in the world’ policy.
- Wellbeing support through dedicated apps and an Employee Assistance Programme.
- 25 days annual leave, rising to 27 days after 5 years service (plus optional holiday purchase).
- Pension scheme (various options available including employer contribution matching up to 7%).
- Generous Private Medical Insurance (within the first month of joining!).
- Income Protection (can be up to 50% of salary for 3 years) and Life Assurance (3 x annual salary).
- 22 weeks paid maternity leave and 6 weeks paid paternity leave (once relevant service requirements complete).
- Train Ticket loan (interest-free).
- Cycle to Work Scheme.
- Free shuttle bus to and from Hatfield Train Station to the Hatfield offices.
- Free shuttle bus to and from Welwyn Garden City Train Station to the Welwyn Garden City offices.
- Opportunity to participate in Sharesave and Buy as You Earn share schemes.
- 15% discount on Ocado.com and free delivery for all employees (within the first month of joining!).
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Stay in the loop
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Senior Technology Solutions Payroll and Compliance Manager employer: Ocado Group
Contact Detail:
Ocado Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Technology Solutions Payroll and Compliance Manager
✨Tip Number 1
Familiarize yourself with the Ocado Smart Platform and its innovative technology. Understanding how this platform operates will help you demonstrate your alignment with Ocado's mission of innovation during interviews.
✨Tip Number 2
Highlight your experience in managing large payroll operations, especially in international markets. Be prepared to discuss specific challenges you've faced and how you overcame them, as this will showcase your resilience and adaptability.
✨Tip Number 3
Network with current or former employees of Ocado to gain insights into the company culture and expectations for the Senior Payroll Manager role. This can provide you with valuable information that can set you apart from other candidates.
✨Tip Number 4
Prepare to discuss your approach to continuous improvement and automation in payroll processes. Ocado values innovation, so showcasing your ideas on enhancing efficiency and customer experience will resonate well with the hiring team.
We think you need these skills to ace Senior Technology Solutions Payroll and Compliance Manager
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly read the job description for the Senior Technology Solutions Payroll and Compliance Manager position. Make sure you understand the key responsibilities and required skills, as this will help you tailor your application.
Highlight Relevant Experience: In your CV and cover letter, emphasize your experience with large payroll operations, especially in international markets. Mention specific examples of how you've managed teams and improved payroll processes.
Showcase Your Skills: Make sure to highlight your knowledge of UK payroll legislation and HRIS applications. Discuss any relevant certifications, such as the CIPP Foundation Degree, and how they relate to the role.
Tailor Your Cover Letter: Craft a personalized cover letter that reflects your understanding of Ocado's innovative culture. Explain why you're excited about the opportunity and how your background aligns with their goals for continuous improvement and customer service excellence.
How to prepare for a job interview at Ocado Group
✨Show Your Passion for Innovation
Ocado values innovation and doing things differently. Be prepared to discuss how you've embraced change in your previous roles and share examples of how you've contributed to innovative solutions in payroll or compliance.
✨Demonstrate Your People Management Skills
As a Senior Payroll Manager, you'll be leading a team. Highlight your experience in managing teams, especially in high-pressure environments. Share specific instances where you successfully motivated your team or improved team performance.
✨Understand Compliance and Legislation
Given the role's focus on compliance with local legislation, ensure you are well-versed in UK payroll laws and HMRC regulations. Be ready to discuss how you've navigated compliance challenges in the past and your approach to maintaining high standards.
✨Prepare for KPI Discussions
You will need to report and present KPIs to senior management. Familiarize yourself with key performance indicators relevant to payroll operations and be ready to discuss how you've used data to drive improvements in your previous roles.
